Hotel Giuliana, Rome

When I checked in, I actually liked the hotel a lot. But I only stayed there for 2 nights, and the first night a water pipe broke leaving a huge flood on the floor, the second night toilet flush broke. In the first night I noticed a little water on the floor. After I washed my hands, water started pouring from somewhere, all over the bathroom floor and then over to the room, on my luggage etc. I tried to clean it myself, then called the maintenance guy. He fixed everything pretty fast, but when I complained that I hadn't been able to sleep because of this issue, and that my luggage and gifts I bought were all wet, he raised his voice on me, saying it was an accident and "Mamma mia!". Nothing really rude, but I'm not used to being yelled at in hotels, this really shocked me, so I was crying after he left. So much for a good night of sleep in Rome. And after the second night, I wished I had stayed elsewhere, no matter the location and cost.

The staff were all extremely friendly and helpful. I enjoyed the staff very much. The hotel however, was a bit rough around the edges. The queen bed was made up of two twin beds that kept separating throughout the night. The room had a distinct odor, like when you walk into a house that has cats. It seemed to be decently clean, though not impressively. The bathroom and shower were extremely small, making it very uncomfortable for my boyfriend who is a bigger guy. The shower didn’t drain at all, although we read that’s a common problem in Italy so I guess we can’t hold that against the hotel. Still, the bathroom flooded every time we showered. This being said, the location was fairly good with close proximity to the city center and public transportation which made getting around convenient. We didn’t hate it but if we were to go to Rome again, we would try a different hotel.

Friendly and very helpful service at a small family-run hotel. Good central location and a secure building make a great base for independent travelers. The rooms are small but fine for those who don't spend a lot of time there, and very clean. Made a pleasant change from large impersonal hotels.

It was just one nite.. d room was too small for me..the staff were nice.. shower area too small... place was few steps to cathedral maggiore n roma termini..try the gelato place beside the bldg...

Near to termini. Away from busy main Street. Staff extremely friendly, from reception to breakfast. Room ok but ventilation (design) n floor cleaning can improve. Bed n fresh tower clean.