Choose dates to view prices

Hilton Santa Marta

Photo gallery for Hilton Santa Marta

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hilton Santa Marta

Hilton Santa Marta

3.5 star property
3.5-star hotel in Santa Marta with outdoor pool and restaurant

6.0/10 Good

25 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Carretera 1 No. 114-77 KM 14, Santa Marta, Magdalena
Main amenities
  • 24-hour business centre
  • 24-hour fitness centre
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • Breakfast available
  • Concierge services
  • Daily housekeeping
  • Outdoor pool
  • Restaurants
  • Self parking
  • Valet parking
For families
  • Blackout curtains
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Lift
  • Television

Room options

About this area

What's nearby

  • Rodadero Beach - 22 min drive
  • Tayrona National Natural Park - 55 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 14 min drive

Restaurants

  • Subway - 6 min drive
  • Cinto - 12 min walk
  • El Patrón - 11 min walk
  • Crepes & Waffles - 12 min walk
  • Hamburguesas El Corral - 12 min walk

About this property

Hilton Santa Marta

A great choice for a stay in Santa Marta, Hilton Santa Marta is only 3 mi (4.9 km) from the airport. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
This information is provided by our partners.

At a glance

Hotel size

  • 261 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (up to 75 lb per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (COP 30 per day)
  • On-site valet parking (COP 40 per day)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • 1 building/tower
  • 24-hour fitness centre
  • An outdoor pool
  • Built in 2022

Accessibility

  • Front entrance ramp
  • Lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided
  • Blackout curtains

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Desk chair
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 70000 for adults and COP 70000 for children

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 50 per accommodation, per stay

Parking

  • Self-parking costs COP 30 per day
  • Valet parking costs COP 40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property accepts credit cards and cash.</p>

Frequently asked questions

Does Hilton Santa Marta offer free cancellation for a full refund?
Yes, Hilton Santa Marta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Santa Marta?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hilton Santa Marta?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Santa Marta?
Yes, pets are welcome, with a maximum weight of 75 lb per pet. There's a charge of COP 50 per accommodation, per stay.
Is parking offered on site at Hilton Santa Marta?
Yes. Self-parking costs COP 30 per day. Valet parking costs COP 40 per day.
What are the check-in and check-out times at Hilton Santa Marta?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hilton Santa Marta and nearby?
Hilton Santa Marta has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Santa Marta?
Yes, there's an on-site restaurant.
What's the area around Hilton Santa Marta like?
Hilton Santa Marta is a short 3-minute walk from Bello Horizonte Beach and 11 minutes' walk from Zazue.

Reviews

6.0

Good

8.6/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

New Hilton Santa Marta
Stay was good, even though we didn’t have direct access to the beach and the on site parking was free because they aren’t open 100% capacity. Not too many parking spaces so we couldn’t leave the property in our car. I wasn’t 100% pleased because I paid extra for Beach view and was given a partial beach view. Requested the full view and was given the excuse that there were not enough rooms with the full view that day and the next day they were going to have 24 new reservations.
Ruth, 2-night trip
Verified Hotels.com guest review

6/10 Good

JOSE E, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Alejandro, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Mala experiencia
Me entregaron la habitación 1 hora después de realizar el check in. El agua se fue desde las 5 de la tarde y el hotel no estaba prepado para mitigar este tipo de problemas. Quedaron en hacer la devolución del dinero, esperemos!
ELMER, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel ejecutivo en medio de la playa. Sin acceso.
El hotel es nuevo, y eso siempre es agradable, sin embargo, parece un hotel ejecutivo en la playa. No se siente un hotel de playa. Ni siquiera tienen carpas en la playa que esta enfrente, y cuando pregunte por whatsapp si tenían playa me dijeron que sí. No hay carpas y cuando llegamos a las 9:20 am a buscar carpa, ya no habían en la playa. Eso hizo acortar nuestra estadía un día. Ya que no era cómodo ir a la playa, y eso era lo que queríamos y la razón por la cual fuimos. El hotel en general se siente un poco in-personal.
Daniella, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel bueno con problemas de parqueadero y playa
El hotel esta bueno, pero el parqueadero tiene unas 30 plazas para un hotel con +150 habitaciones, sin parqueadero alternativo fuera del edificio. No tiene servicio en la playa, o te quedas dentro del hotel y tiene una pequeña área con arena pero lejos del mar, o se quieres bañarte con los niños, tienes que quedar te al sol delante del mar sin ningún suporte del hotel. Se queda ridículo porque en esa misma playa tienes 2 buenos hoteles te prestando un servicio espectacular a sus clientes, y los del Hilton se quedan sin nadie.
Alexandre, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

me fue muy bien
Excelente un sitio muy acorde para descansar y disfrutar
MABEL, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mariana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

El servicio del personal muy bueno, lamentablemente el hotel no está en la capacidad para abrir, todavía están haciendo pruebas, se disparo a alarma, no tienen abiertos todos los servicios, la piscina fría, se fue la luz, no fue agradable la experiencia, y muy costoso para lo que ofrecen.
LUISA, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Todo excelente menos el aire acondicionado
Muy bueno el Hotel pero el aire acondicionado de la habitacion muy malo
fernando, 3-night family trip
Verified Hotels.com guest review