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Hilton Santa Marta

Photo gallery for Hilton Santa Marta

Exterior
Junior Suite, 1 King Bed, Ocean View | Living area | 55-inch Smart TV with satellite channels, TV
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hilton Santa Marta

Hilton Santa Marta

4.5 star property
Luxury hotel in Santa Marta with outdoor pool and restaurant
6.8 out of 10 Good
6.8/10 Good

45 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $127
Price available on 6/15/2023
Map
Carretera 1 No. 114-77 KM 14, Santa Marta, Magdalena
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Concierge services
For families
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Room options

About this area

What's nearby

  • Rodadero Beach - 20 min drive
  • Parque de Los Novios - 13 min drive
  • Santa Marta Beach - 31 min drive
  • Tayrona National Natural Park - 26 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 13 min drive

Restaurants

  • Subway - 6 min drive
  • Cinto - 12 min walk
  • El Patrón - 11 min walk
  • Crepes & Waffles - 12 min walk
  • Hamburguesas El Corral - 12 min walk

About this property

Hilton Santa Marta

A great choice for a stay in Santa Marta, Hilton Santa Marta is just 3 mi (4.9 km) from the airport. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
This information is provided by our partners.

At a glance

Hotel size

  • 261 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (up to 75 lbs per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (COP 30 per day)
  • Onsite valet parking (COP 40 per day)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • 1 building/tower
  • Built in 2022
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 70000 for adults and COP 70000 for children

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 50 per accommodation, per stay

Parking

  • Self parking costs COP 30 per day
  • Valet parking costs COP 40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Hilton Santa Marta Hotel
Hilton Santa Marta Santa Marta
Hilton Santa Marta Hotel Santa Marta

Frequently asked questions

Does Hilton Santa Marta offer free cancellation for a full refund?
Yes, Hilton Santa Marta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Santa Marta?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Hilton Santa Marta on Jun 15, 2023 start from $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Santa Marta?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hilton Santa Marta?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Santa Marta?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of COP 50 per accommodation, per stay.
Is parking offered on site at Hilton Santa Marta?
Yes. Self parking costs COP 30 per day. Valet parking costs COP 40 per day.
What are the check-in and check-out times at Hilton Santa Marta?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hilton Santa Marta and nearby?
Hilton Santa Marta has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Santa Marta?
Yes, there's an onsite restaurant.
What's the area around Hilton Santa Marta like?
Hilton Santa Marta is a short 3-minute walk from Bello Horizonte Beach and 11 minutes' walk from Zazue.

Reviews

6.8

Good

9.0/10

Cleanliness

7.9/10

Staff & service

5.6/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Needs training
Had some issues that made no sense. On the site it clearly states tourists do not pay their local taxes (which is line with countries like Argentina and Peru) however, they won’t let you check in unless you pay their 19% local tax fee, even with a foreign passport, seems shady. The rooftop has no umbrellas so on a hot day your drinks sit on the table melting away (they don’t have a pool bar or allow you to drink by the pool, even while their glassware is plastic) Ordering food/drinks takes what feels like an eternity. Cleaning crew is amazing and Jesus was very attentive to our bags and room service needs.
Jimmy, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great service and views, no complaints
Service was really fabulous. Location is great. Ate at this hotel numerous times. Food itself was probably 4 out of 5. Didnt do a lot of drinking. I was a little apprehensive given some of other reviews here but didnt find any of those concerns to be accurate. This ended up being a great deal.
Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pari, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is pretty new so we encountered a couple of things we didn't like. There was no mini fridge in the room, the tv was not working, there were some electrical problems with the lights. Some of the amenities weren't fully equipped. We also got a breakfast to go that was poorly prepared for what we paid for. We expected better for the price we paid and for the hotel being a Hilton.
Ana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

new hotel, nice location
Ivan, 2-night romance trip
Verified Orbitz guest review

2/10 Poor

No apareció mi reserva
Vicente, 1-night trip
Verified Expedia guest review

6/10 Good

No hay mucho que hacer en el hotel y el servicio no es muy bueno. Es un hotel más para adultos que familiar y muy costoso para lo que ofrece.
Verified Expedia guest review

6/10 Good

New Hilton Santa Marta
Stay was good, even though we didn’t have direct access to the beach and the on site parking was free because they aren’t open 100% capacity. Not too many parking spaces so we couldn’t leave the property in our car. I wasn’t 100% pleased because I paid extra for Beach view and was given a partial beach view. Requested the full view and was given the excuse that there were not enough rooms with the full view that day and the next day they were going to have 24 new reservations.
Ruth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review