Hotel San Marco

Photo gallery for Hotel San Marco

Primary image
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Seasonal outdoor pool, open 9:00 AM to 8 PM, pool umbrellas
Balcony

Overview of Hotel San Marco

VIP Access

Hotel San Marco

3.0 star property
Family-friendly hotel with 1 pool bars, connected to the convention center, near Basilica of San Frediano

9.2/10 Superb

336 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
The price is $156
Price available on 5/27/2022
Map
Via San Marco 368, Lucca, LU, 55100
Main amenities
  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Lucca Historical Center
  • Piazza dell'Anfiteatro - 15 min walk
  • Porta Santa Maria - 2 min drive
  • Guinigi Tower - 6 min drive
  • Porta Elisa - 2 min drive
  • Cathedral of St Martin - 4 min drive
  • Lucca Courthouse - 4 min drive
  • Teatro del Giglio - 4 min drive
  • Puccini Museum - 5 min drive
  • Church of San Michele in Foro - 5 min drive
  • Palazzo Pfanner - 5 min drive

Getting around

  • Galileo Galilei Airport (PSA) - 36 min drive
  • Lucca San Pietro a Vico Station - 5 min drive
  • Lucca Ponte a Moriano Station - 8 min drive
  • Lucca Station - 26 min walk
  • Airport shuttle (surcharge)

About this property

Hotel San Marco

A great choice for a stay in Lucca, Hotel San Marco offers an airport shuttle (available 24 hours). After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a snack bar/deli are other highlights, and rooms offer up nice touches like Select Comfort beds with down comforters. The helpful staff and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite extended parking (EUR 15 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Private winery tours
  • Winery release events
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • 15-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Airport shuttle transfer per adult: EUR 85 (one-way)
  • Airport shuttle transfer per child: EUR 85 (one-way), (from 18 to 18 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle. Maximum occupancy 4
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 15 per night
  • Rollaway beds are available for EUR 20 per night
  • Airport shuttle service for children costs EUR 0
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per accommodation, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Extended parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 8 PM
  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 29 March.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

State tax ID - 01306970466

Also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Asher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Found staff fantastic especially Maria who saved the day by finding a walking stick for me after I hurt my leg. Hotel very clean would definitely use again
david, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martti, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lite utanför centrum men väldigt trevligt boende, lugnt och skönt.
Mikael, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Luca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful modern hotel close to the old city of Lu
Beautiful modern hotel close to the old city of Lucca
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very well located very friendly and helpful staff.
Adam, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel with very friendly staff
We arrived very late but they sent us a video link to access the ooh key safe. Worked well and we were delighted to have a couple of complimentary beers and crisps left for us. Very Covid sensible and staff great, particularly Francesco who couldn’t have been more helpful, excellent service.
Vincent, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend you stay here!
We were very pleasantly surprised by the high level of service, friendliness and comfort provided by the staff at this hotel. Though the rooms are relatively small the bed was comfortable and we could control the temperature easily. One caution is that there is a step up to get to the toilet and it’s easy to forget it’s there in the middle of the night! Some sort of night light would be helpful.
Amanda, 2-night trip
Verified Hotels.com guest review