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Eurostars Hotel Excelsior

4.0 star property
4-star hotel with restaurant, near Piazza del Plebiscito

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Eurostars Hotel Excelsior

Photo gallery for Eurostars Hotel Excelsior

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Exterior
Premium bedding, down comforters, minibar, in-room safe
Restaurant
View from room

Overview of Eurostars Hotel Excelsior

8.6

Fabulous

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
  • Restaurant
Map
Via Partenope 48, Naples, NA, 80121
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

View all photos for Junior Suite, Sea View

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Junior Suite, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

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Deluxe Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

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Superior Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

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Superior Single Room

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

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Classic Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

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Superior Triple Room

  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

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Superior Double Room, Connecting Rooms

  • 431 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Suite, Sea View

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Suite, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

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Executive Suite, Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this area

What's nearby

  • In Naples City Centre
  • Piazza del Plebiscito - 10 min walk
  • Molo Beverello Port - 14 min walk
  • Via Toledo - 14 min walk
  • Port of Naples - 25 min walk
  • Royal Palace - 1 min drive
  • Castel dell'Ovo - 2 min drive
  • Lungomare Caracciolo - 3 min drive
  • Castel Nuovo - 4 min drive
  • Galleria Umberto - 4 min drive
  • Teatro di San Carlo - 4 min drive

Getting around

  • Naples Intl. Airport (NAP) - 35 min drive
  • Naples San Giovanni Barra Station - 6 min drive
  • Napoli Marittima Station - 21 min walk
  • Montesanto Station - 29 min walk
  • Chiaia - Monte di Dio Station - 12 min walk
  • San Pasquale Station - 18 min walk
  • Via Colombo - Porto Tram Stop - 18 min walk
  • Train station drop-off (surcharge)

Restaurants

  • Signora Bettola - 13 min walk
  • Antica Pizza Fritta da Zia Esterina Sorbillo - 12 min walk
  • Officina Ba Bar - 2 min walk
  • Antonio & Antonio - 4 min walk
  • Amici Miei - 12 min walk

About this property

Eurostars Hotel Excelsior

Eurostars Hotel Excelsior puts you just a 5-minute drive from Molo Beverello Port and Port of Naples. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel is also 0.5 mi (0.8 km) from Piazza del Plebiscito and 0.7 mi (1.2 km) from Via Toledo. Fellow travelers say good things about the overall property condition. Public transportation is close by: Chiaia - Monte di Dio Station is just 12 minutes by foot.

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 30 per day)

Transfers

  • Train station drop-off

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Bidet
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Does Eurostars Hotel Excelsior offer free cancellation for a full refund?
Yes, Eurostars Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Eurostars Hotel Excelsior?
As of Oct 4, 2023, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Oct 15, 2023 start from $218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Eurostars Hotel Excelsior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eurostars Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Hotel Excelsior?
Yes. Self parking costs EUR 30 per day.
What are the check-in and check-out times at Eurostars Hotel Excelsior?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Eurostars Hotel Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Eurostars Hotel Excelsior?
Yes, there's an onsite restaurant.
What's the area around Eurostars Hotel Excelsior like?
Eurostars Hotel Excelsior is in Naples City Centre, a short 14-minute walk from Molo Beverello Port and 4 minutes' walk from Castel dell'Ovo.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

The hotel is beautiful in a wonderful location in Naples. We enjoyed the rooftop lounge and morning breakfast. The staff is extremely courteous and helpful throughout the hotel. We had some difficulty with our shower and were moved to a bigger room immediately. It was very quiet and comfortable after long days of touring.
Gary, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and excellent location. Definitely the nicest hotel in Napoli. Classic old world charm, huge beautiful rooms. Definitely worth paying extra for the water view with a balcony.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marion, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice enough for a short stay, great location
Hotel itself great location, however can be noisy at night due to nearby outside entertainment. Hotel clean and the room was fine. However, with regards to staff, we found that the doorman and reception staff were not friendly towards us, they would greet other guests as they arrived or left but not us. We could only deduce from this snub that it was as a result of our heritage rather than anything else as we were polite and respectful throughout, not great to not feel welcome!
Fauzia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

lilly, 1-night trip
Verified Hotels.com guest review