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1 room, 2 adults

Eurostars Hotel Excelsior, Naples

4-star4 stars
Via Partenope 48NaplesNA80121Italy

4-star hotel with restaurant, near Castel dell'Ovo
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.8
Beach
Beautiful beach
Location
Great location
Amenities
Great amenities
Value for money
Value for money could be better
444See all 444 Hotels.com reviews
From 1,322 reviewsTripAdvisor Traveller Rating

Eurostars Hotel Excelsior, Naples

from $117
  • Classic Double Room
  • Superior Single Room
  • Superior Double Room
  • Deluxe Double Room, Sea View
  • Junior Suite, Sea View
  • Standard Suite, Sea View
  • Suite, Sea View
  • Executive Suite, Sea View
  • Superior Double Room, Connecting Rooms
  • Superior Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1905
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Eurostars Hotel Excelsior, Naples’s small print

Also known as

  • Excelsior Hotel Naples
  • Eurostars Excelsior Naples
  • Eurostars Excelsior
  • Excelsior Naples
  • Excelsior Naples Hotel
  • Hotel Excelsior Naples
  • Naples Excelsior
  • Naples Excelsior Hotel
  • Naples Hotel Excelsior
  • Eurostars Hotel Excelsior Naples
  • Eurostars Hotel Excelsior

Policies

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.5 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Optional extras

Valet parking costs EUR 35 per day

Parking is available nearby and costs EUR 40 per 24 hours

Rollaway beds are available for EUR 100 per night

Buffet breakfast is offered for an extra charge of EUR 27.00 for adults and EUR 27.00 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Eurostars Hotel Excelsior, Naples

Landmarks

  • In Historical Center
  • Castel dell'Ovo - 4 min walk
  • Royal Palace - 11 min walk
  • San Francesco di Paola - 11 min walk
  • Molo Beverello Port - 14 min walk
  • Teatro di San Carlo - 14 min walk
  • Galleria Umberto - 14 min walk
  • Castel Nuovo - 17 min walk

Getting around

  • Naples (NAP-Naples Intl.) - 21 min drive
  • Naples Central Station - 13 min drive
  • Pietrarsa San Giorgio a Cremano Station - 21 min drive
  • Cavalleggeri Aosta Station - 25 min drive
  • Toledo Station - 21 min walk
  • Montesanto Station - 30 min walk
  • Dante Station - 30 min walk
  • Valet parking (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Fabulous 8.8 From 444 reviews

Eurostars Hotel Excelsior, Naples
Exceptional10.0
Wonderful
The hotel is classic elegance. We had a sea view on the 3rd floor and it was incredible. I read some of the reviews that said it was old and outdated. I could not disagree more. Step out the doors to walk the street along the gulf of Naples. Many places to eat nearby. Hop on hop off just down the street. We took our chairs to the balcony and enjoyed the view all the way to Pompeii. It was beautiful. The staff were helpful, they even have a pillow menu so you can ask for the kind you like. Ee jope to come back someday. Highly recommend
Rod, us2 night trip
Eurostars Hotel Excelsior, Naples
Exceptional10.0
A stay in Naples before exploring the Amalfi Coast
Wonderful way to begin our stay in Italy. Hotel Excelsior is in a great location right on the Bay of Naples. Street is quiet and great for walking. There is a beautiful rooftop terrace where you can have breakfast or cocktails. Service was great. Room was super comfortable and quiet. Highly recommend this hotel.
Christine, us3 night trip
Eurostars Hotel Excelsior, Naples
Good6.0
A pleasant stay with an unpleasant ending
We stayed in a suite with balcony for 6 nights over easter. The suite was modern and clean with a lovely view towards the Naples bay and distant Capri. The balcony was nice but had peeling paint. The hotel is well kept but would benefit from some upgrades (elevators, bar area, wi-fi). The breakfast buffet showed good varienty and the service was pleasnat and eddicient. The hotel has a wonderful roof terrace with spectacular views. When used for breakfast, afternoon tea or dinner it would provide for stunning settings. However 4 ot of 6 days the terrace was closed due to renovations which nobody had advised us of at the time of reservation. The food in the restaurant did not disappoint but also not inspire. We tried to book tours to Pompei, Capri and the Amalfi coast but realised, that the trips offered through the hotel were generally 15 to 20% more expensive as if booked through other operators. We would have given the hotel a positive rating were it not for an incident while checking out. I had booked and paid in full in advance through Hotels.com. Upon check out however I was charged the full amount again. I had receipts from Hotels. com as well as Amexco, but found myself publicly questioned in an unpleasant and somewhat offensive way. It took more than 15 Minutes before Franco and San Luca accepted the charges as paid. This definetely ruined it for me. My advise, bring your receipts or better do not pay in advance.
Joerg, us4 night trip
Eurostars Hotel Excelsior, Naples
Exceptional10.0
Lovely hotel. Overall excellent, but seems to have slipped just a tad since it left Starwood. Great breakfast buffet and friendly, helpful staff.
Christopher, us2 night trip with friends
Eurostars Hotel Excelsior, Naples
Exceptional10.0
A beautiful hotel.. Would highly recommend staying there.
JANET, us1 night trip

See all reviews

Eurostars Hotel Excelsior, Naples

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