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Hotel Helvetia

Photo gallery for Hotel Helvetia

Down duvets, minibar, desk, blackout curtains
LCD TV
Down duvets, minibar, desk, blackout curtains
Down duvets, minibar, desk, blackout curtains
Double Room | Down duvets, minibar, desk, blackout curtains

Overview of Hotel Helvetia

Hotel Helvetia

3.0 star property
3-star hotel with bar/lounge, near University of Genoa

7.8/10 Good

210 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
Map
Piazza Della Nunziata 1, Genoa, GE, 16124

Guests rated this location 8.6/10 - Excellent

Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Genoa Historical Centre
  • Port of Genoa Cruise Ship Terminal - 18 min walk
  • Genoa Port Center - 3 min drive
  • Old Port - 13 min drive
  • Camogli Beach - 26 min drive

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 16 min drive
  • Genoa Via di Francia Station - 3 min drive
  • Genoa Piazza Principe Station - 9 min walk
  • Genoa Genova Brignole Station - 29 min walk

Restaurants

  • Il Gelato Genova - 3 min walk
  • Soho Restaurant & Fish Work - 4 min walk
  • Pasticceria Liquoreria Marescotti di Cavo - 3 min walk
  • Pasticceria La Iacona - 1 min walk
  • Panificio Sebastiano - 2 min walk
Map

About this property

Hotel Helvetia

When you stay at Hotel Helvetia, you'll be within a 10-minute drive of Port of Genoa Cruise Ship Terminal. Fellow travellers like the helpful staff and overall property condition.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 11:30 AM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 492 ft (EUR 21 per day); booking required; discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Whale watching nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1585
  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Lift
  • Visual alarms in hallways
  • Handrails in stairwells
  • Bathroom emergency pull cord
  • Doorbell and phone notifications

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 15 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 21 per day (492 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts major credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Helvetia Genoa
Helvetia Genoa
Helvetia Hotel Genoa
Hotel Helvetia Hotel
Hotel Helvetia Genoa
Hotel Helvetia Hotel Genoa

Frequently asked questions

Does Hotel Helvetia offer free cancellation for a full refund?
Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Helvetia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Helvetia?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hotel Helvetia?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Helvetia?
You can check in from 11:30 AM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Helvetia and nearby?
Recommended spots to visit include University of Genoa (3-min walk) and Strada Nuova Museums (5-min walk), along with Genoa City Hall (6-min walk) and Old Port (8-min walk).
What's the area around Hotel Helvetia like?
Hotel Helvetia is in Genoa Historical Centre, a short 9-minute walk from Genoa Piazza Principe Station and 18 minutes' walk from Port of Genoa Cruise Ship Terminal. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.1/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

8/10 Very good

Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

Location
Pavlina, 1-night trip with friends
Verified Expedia guest review

6/10 Good

The hotel itself was fine but the area is sketchy and hectic. Parking and traffic is a nightmare. Probably safe but who know’s. Seems like lots of university kids. Don’t eat the 9 euro buffet down the street. Not exactly proper temp. And pretty sure it gave us the runs for a day.
Claudia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good location . Nice people. Good weather . Close to aquarium
Ebenezer, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The location is great, very close to the Piazza Principe railway station and main streets with numerous palaces under UNESCO protection. Genova is an amazing historic maritime Republic, definitely worth visiting.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

My room was not as difficult to navigate as the one I had on my visit the week before. There was only one step up (into the bathroom) rather than also having a step up into the room. The bed fit the size of the room better and there was a desk and chair.
1-night trip
Verified Expedia guest review

6/10 Good

Reception person was on the phone for several minutes while I stood ready to ask questions. I turned to look at brochures and finally went into dining room--still no acknowledgement of me and still chatting away on the same, apparently personal, call. After several more minutes I returned to stand at the counter in front of the coffee/espresso machine and continued to wait until the call was ended and I could ask for a cappucino.
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Good value, great location
Great location, friendly staff, decent enough breakfast. The hotel is an old building so that comes with certain quirks, eg, the lift. But it's a great location - not too far from the station but very handy for the old town and the marina area. For the price, I thought it was good value.
Essie, 3-night trip
Verified Expedia guest review

6/10 Good

Old hotel, small and dark room but very friendly service.
6-night trip
Verified Hotels.com guest review