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Best Western Hotel Metropoli

Photo gallery for Best Western Hotel Metropoli

Superior Room, 1 King Bed, Non Smoking | View from room
Family Room, Multiple Beds, Non Smoking (1 extra bed) | Down duvets, memory-foam beds, minibar, in-room safe
Down duvets, memory-foam beds, minibar, in-room safe
Standard Room, 1 Queen Bed, Non Smoking | Down duvets, memory-foam beds, minibar, in-room safe
Family Room, Multiple Beds, Non Smoking (1 extra bed) | Down duvets, memory-foam beds, minibar, in-room safe

Overview of Best Western Hotel Metropoli

Best Western Hotel Metropoli

3.0 star property
3-star hotel with bar/lounge, near Port of Genoa Cruise Ship Terminal

8.8/10 Fabulous

526 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
P.zza Fontane Marose, Genoa, GE, 16123
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Genoa Historical Centre
  • Port of Genoa Cruise Ship Terminal - 26 min walk
  • Old Port - 16 min drive

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 21 min drive
  • Genoa Via di Francia Station - 5 min drive
  • Genoa Piazza Principe Station - 17 min walk
  • Genoa Genova Brignole Station - 21 min walk

Restaurants

  • Jaa Nù take away - 2 min walk
  • La Berlocca - 2 min walk
  • Trattoria San Carlo - 2 min walk
  • Britannia Pub - 3 min walk
  • Le Rune - 3 min walk

About this property

Best Western Hotel Metropoli

At Best Western Hotel Metropoli, you'll be within a 15-minute drive of Port of Genoa Cruise Ship Terminal. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 55 lbs)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 656 ft (EUR 23 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Bed rails

What to do

  • Whale watching nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1800
  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 43-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Alarm clock
  • Memory-foam mattress
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 8.00 for adults and EUR 8.00 for children (approximately)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Parking

  • Parking is available nearby and costs EUR 23 per day (656 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and We Care Clean (Best Western) guidelines.

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 21 June until 21 September.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli
Best Western Metropoli Genoa
Best Western Metropoli
Best Western Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Frequently asked questions

Does Best Western Hotel Metropoli offer free cancellation for a full refund?
Yes, Best Western Hotel Metropoli does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Hotel Metropoli?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Best Western Hotel Metropoli on 16 December 2022 start from €96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Hotel Metropoli?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Hotel Metropoli?
Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 10.00 per pet, per night. Food and water bowls are available.
What are the check-in and check-out times at Best Western Hotel Metropoli?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Best Western Hotel Metropoli?
Yes. Nearby restaurants include Il Cadraio (3-min walk), Exultate (3-min walk) and Mangini (3-min walk).
What's the area around Best Western Hotel Metropoli like?
Best Western Hotel Metropoli is in Genoa Historical Centre, a short 3-minute walk from Teatro Carlo Felice and 5 minutes' walk from Piazza de Ferrari. Our travellers say that the local area is very central.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.3/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Louis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel and so well located in relation to the old town. Service offered by the staff at the front desk was outstanding. Would highly recommend a stay here.
Leo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel surpassed my expectations. The room was clean and spacious. It’s a great location for walking around Genoa. The staff was extremely friendly and helpful. There was a huge spread for breakfast, which we were able to add each day for only 5 euros. Would definitely stay here again without hesitation.
Lydia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Kathy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Leonilda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eduardo, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superba!
I love this hotel and the quality is consistent. The staff is friendly and helpful. The AC works well even in the heat wave. Quiet. Perfect.
Teresa, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, great staff, v enjoyable stay
Nigel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Small but great
My ”twin” (single) room was probably the smallest room I’ve ever had in a hotel. There was just enough space to move around, but not really for anything else. The bathroom was great, but shower required some gymnastics to get out without flooding the floor. Despite being advertised and mentioned in the room description, there was no coffee facility. But the internet was lightning fast, the hot water was really hot and with good water pressure, the breakfast was amazing and the staff couldn’t be more helpful. The location is hard to beat too. If you don’t mind small rooms, this hotel is warmly recommended.
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were exceptionally friendly, wry good representation of your hospitality. Thanks
COLIN, 5-night trip
Verified Expedia guest review