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Chiang Mai Plaza Hotel, Chiang Mai

4 stars
92 Sridonchai RoadChangklan, Amplur Muang, Chiang MaiChiang Mai50100Thailand, 800-491-6126
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Good3.5 / 5
Location
Great location
Amenities
Great amenities
Service
Service is adequate
Vibe
Vibe is not too good
424See all 424 Hotels.com reviews
From 935 reviewsTripAdvisor Traveller Rating

Chiang Mai Plaza Hotel, Chiang Mai

Hotel Info: 866-539-8117

from $32
  • Deluxe Twin Room
  • Deluxe Single Room, 1 Single Bed
  • Superior Twin Room
  • Superior Single Room, 1 Single Bed

At a glance

Key facts

Hotel size

  • This hotel has 445 rooms

Arriving/leaving

  • Check-in time 2 PM-10:30 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Chiang Mai Plaza
  • Chiang Mai Plaza Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 1000
  • New Year's Eve (31 December) Gala Dinner per child: THB 800 (from 3 to 16 years old)

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of THB 295 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 120 per person (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
  • Spa tub
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Fai Kum - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Chiang Mai Plaza Hotel, Chiang Mai’s small print

Also known as

  • Chiang Mai Plaza
  • Chiang Mai Plaza Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 1000
  • New Year's Eve (31 December) Gala Dinner per child: THB 800 (from 3 to 16 years old)

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of THB 295 per person (approximately)

Airport shuttle service is offered for an extra charge of THB 120 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 424 reviews

Chiang Mai Plaza Hotel, Chiang Mai
Poor1.0 / 5
Lock your stuff up!
I told the housekeeper not to come in and clean. When I returned they were in my room and threw away my SD with my last two months of my trip to South East Asia.
4 night trip
Chiang Mai Plaza Hotel, Chiang Mai
Poor1.0 / 5
Be very careful before booking this hotel
This hotel is old and it definitely shows. The lobby and entrance are deceptively updated and clean compared to the actual rooms. I know there are some rooms that had been remodeled so we specifically asked for a room that had been upgraded. We checked in and the room was not upgraded. (OK we can live with that.). What we could not live with was the cleanliness. In the bathroom hair lined the floor by the bath tub and inside the tub as well and the entire room smelled musty. We went to the front desk and requested another room and they moved us to a room down the hall from the original room. Same condition. Cleanliness was a little better but there was a musty smell in the entire room. There was also stains on the wall by the bed which could have been mold. We stayed in the room about 45 minutes and felt a lot of itching. That was the last straw, we turned in our keys and left the hotel right then and there. This hotel is OK is if you are really looking for a budget stay and don't need any frills. The staff and management is very nice but there is a language barrier so be prepared for that. I was a little disappointed in hotels.com as well because we left staying in the hotel would compromise our health from the mold and must and they would not refund us our stay. I understand it was a non refundable reservation but I think exceptions should be made when it concerns someone's heath.
4 night trip with friends
Chiang Mai Plaza Hotel, Chiang Mai
Outstanding5.0 / 5
5 night
Very good hotel clean and excellent service
4 night trip
Chiang Mai Plaza Hotel, Chiang Mai
Poor1.0 / 5
Nasty hotel and disgusting service
The check in could not find my reservation despite it being fully paid for and me giving them the necessary confirmation. They made us sit for over an hour and refused to give us information. They were rude when I politely asked about our room. Once we checked in there was one to show us to the room so we got lost on the property. The rooms were the nastiest thing ever. Mold ALL in the bathroom in the tub, walls, sink etc. there was public hair in our bathtub. We didn't shower that night and just checked out the next morning. There were mosquitoes in the room!!! We had to use repellant to sleep. There is smelly carpet that is extremely old in the rooms and hallways. It was the worst hotel ever. Upon check out, the front desk called a friend driver at 5am who massively ripped us off. The hotel said they could only get a driver for 400baht (the price you pay for a full day driver to tour you everywhere). He said if we didn't pay that for the 15 min drive to the airport he would not call us a cab and we could find our own. Disgusting service and hotel.
1 night family trip
Chiang Mai Plaza Hotel, Chiang Mai
Outstanding5.0 / 5
Wonderful time
Very nice place. The hotel was clean beautiful and the room was very nice. My understanding was that they had recently redone the hotel lobby and entry and it was spacious and very nice. Staff was very pleasant and helpful. It would be where I would request if we ever return to Chiang Mai.
3 night romance trip

See all reviews

Chiang Mai Plaza Hotel, Chiang Mai

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