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Hotel del Portal San Miguel de Allende

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Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets
Master Suite | Terrace/patio
Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets
Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets
Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Overview of Hotel del Portal San Miguel de Allende

Hotel del Portal San Miguel de Allende

3.0 star property
Family-friendly hotel in historical district in Zona Centro

7.8/10 Good

469 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
Portal Allende 8, San Miguel de Allende, GTO, 37700

Room options

About this area

Restaurants

  • Cafe Lavanda - 2 min walk
  • Los milagros - 2 min walk
  • Centanni - 2 min walk
  • La Grotta - 2 min walk
  • The Restaurant - 3 min walk

About this property

Hotel del Portal San Miguel de Allende

Located in the entertainment district, Hotel del Portal San Miguel de Allende is a great choice for a stay in San Miguel de Allende. Free perks include valet parking and self-parking. Fellow travellers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free uncovered on-site valet parking
  • Free off-site parking within 0.6 mi

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Golf lessons nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portal San Miguel Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende

Frequently asked questions

Does Hotel del Portal San Miguel de Allende offer free cancellation for a full refund?
Yes, Hotel del Portal San Miguel de Allende does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel del Portal San Miguel de Allende?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel del Portal San Miguel de Allende?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel del Portal San Miguel de Allende?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel del Portal San Miguel de Allende?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon.
What is there to do at Hotel del Portal San Miguel de Allende and nearby?
Hotel del Portal San Miguel de Allende has a picnic area.
Are there restaurants at or near Hotel del Portal San Miguel de Allende?
Yes. Nearby restaurants include Tio Lucas Restaurante Bar (3-min walk) and san agustin churros (3-min walk).
What's the area around Hotel del Portal San Miguel de Allende like?
Hotel del Portal San Miguel de Allende is in Zona Centro, a short 1-minute walk from Parish Church of San Miguel Arcangel and 6 minutes' walk from Juarez Park. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

8.5/10

Cleanliness

8.2/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

4/10 Fair

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Damaged fan cause noise, parking 0.5 miles from hotel (extra cost), inside service area increase noise between other rooms, usb charging port did not work, poor internet wifi signal
Victor, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jannette, 1-night trip
Verified Expedia guest review

8/10 Very good

we liked everything we have stayed there before
Erika, 2-night family trip
Verified Expedia guest review

4/10 Fair

The location is great but I do not like the fact that there was no hot water. Very disappointed. Staff did not care too much. Parking was about three blocks away from the hotel and I had to carry my luggage myself to the hotel. Hotel does not have staff to assist. Do not recommend.
Ernesto, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service. This place is great because it is in the center and everything needed is walking distance.
Osbelia, 4-night family trip
Verified Expedia guest review

4/10 Fair

Loud and unpleasant
Do not stay at this hotel. Sure, it’s loud because it is right on the square which some people I imagine won’t mind. So if your ok with loud noise during the night, then maybe the place is ok. What was worst for me, is they kept moving me around. They moved me from room to room which was unpleasant for a week stay; and lastly, they moved me into a hotel a half block away that you probably could get for 50 dollars a night if you booked on your own. I’m definately not booking here ever again.
John, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great Area. Nice balcony view.
Alberto, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Erika, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Angelo, 1-night trip
Verified Expedia guest review