All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Banyan Tree Mayakoba, Playa del Carmen

5-star5 stars
Carretera Federal ChetumalPuerto Juarez Km 298, Playa del CarmenQROO77710Mexico

Upscale beachfront resort with golf course, near El Camaleon Golf Club
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Exceptional9.8
Comfort
Very comfortable
Room
Great room
Breakfast
Tasty breakfast
Value for money
Value for money could be better
187See all 187 Hotels.com reviews
From 2,491 reviewsTripAdvisor Traveller Rating

Banyan Tree Mayakoba, Playa del Carmen

from $464
  • Bliss Pool Villa
  • Serenity Pool Villa with Living Room
  • Spa Pool Villa with Massage Porch
  • Serenity Two-Bedroom Pool Villa
  • Lagoon & Beachside 2-Bedroom Pool Villa
  • Three-Bedroom Family Residence
  • Beachfront Three-Bedroom Pool Villa

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 24-hour room service
Things to do
  • Free bicycles on site
  • Ecotours on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • Private pool
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Banyan Tree Spa, an award-winning facility founded on the Asian philosophy of wellness, offers an intimate atmosphere designed to blend romance, serenity, and exotic sensuality. Featuring therapists trained at its own Banyan Tree Spa Academy, founded in 2001 in Phuket, this spa boasts 18 treatment rooms and a wide variety of services.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Sands - This beachfront restaurant specializes in seafood and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Oriente - This restaurant specializes in Mexican cuisine and serves breakfast only. Open daily.

Tamarind - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Saffron - Overlooking the garden, this diner specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Reflections Pool Bar - This poolside bar serves lunch and light fare. Open daily.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Free bicycles on site
  • Ecotours on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Banyan Tree Mayakoba, Playa del Carmen’s small print

Also known as

  • Banyan Tree Mayakoba
  • Banyan Tree Mayakoba Hotel
  • Banyan Tree Mayakoba Hotel Playa del Carmen
  • Banyan Tree Mayakoba Playa del Carmen
  • Mayakoba Banyan Tree
  • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Policies

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

Optional extras

Rollaway beds are available for MXN 2500.0 per night

Breakfast costs between MXN 900 and MXN 1000 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Banyan Tree Mayakoba, Playa del Carmen

Landmarks

  • On the beach
  • El Camaleon Golf Club - 13 min walk
  • Grand Coral Golf Riviera Maya - 2.3 mi / 3.7 km
  • Tres Rios Ecopark - 3.5 mi / 5.7 km
  • 28 de Julio Square - 4.2 mi / 6.8 km
  • Guadalupe Church - 4.9 mi / 7.9 km
  • Punta Esmeralda Beach - 4.9 mi / 7.9 km
  • Plaza Las Americas - 5.9 mi / 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 108 min drive
  • Free self parking
  • Free valet parking
  • Free beach shuttle

Recent reviews

Exceptional 9.8 From 187 reviews

Banyan Tree Mayakoba, Playa del Carmen
Exceptional10.0
Banyan Tree is by far my favorite, the whole staff is extremely friendly and welcoming, the villas are gorgeous and I love having a private swimming pool. The fact that they have bikes for everyone to explore the resort is amazing. My husband and I cannot wait to stay here every time we are around. Love it! Love it! Love it!
A Traveler, us1 night trip
Banyan Tree Mayakoba, Playa del Carmen
Exceptional10.0
You get what you paid for
This is it !!! If you like luxury! My third time and still great !!!
dmitry, us3 night trip
Banyan Tree Mayakoba, Playa del Carmen
Very Good8.0
Excellent resort, good service but expensive food
Very nice large resort. Service is excellent with very friendly staff. The boat tours are worth checking out. The villas/rooms are very large and nice. Beware of a lot of mosquitoes especially with your own pool outside your villa. The restaurant food is extremely expensive. I recommend going to neighboring Andaz restaurant for dinner (Casa Amate) instead. The decor could use a little updating as it is approximately 5 years old but feels older.
A Traveler, us4 night trip
Banyan Tree Mayakoba, Playa del Carmen
Exceptional10.0
Stunning
Simply amazing
A Traveler, usRomance trip
Banyan Tree Mayakoba, Playa del Carmen
Exceptional10.0
excellent bests best!!!!!
Avi, us4 night trip

See all reviews

Banyan Tree Mayakoba, Playa del Carmen

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