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1 room, 2 adults

DoubleTree by Hilton New York City - Chelsea, New York

4-star4 stars
128 West 29th StreetNew YorkNY10001United States of America

4-star hotel with restaurant, near Macy's
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Good7.8
Bar and Beverages
Bar is awesome
Food
Delicious food
Cleanliness
Quite clean
Vibe
Vibe is not too good
1270See all 1,270 Hotels.com reviews
From 2,227 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton New York City - Chelsea, New York

from $162
  • Standard King - Non Smoking
  • Standard 2 Double Beds - Non Smoking
  • King - Empire State Building View No Smk
  • 2 Double Beds Empire State Building View
  • Room, 1 Queen Bed
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Penthouse, 1 King Bed, Non Smoking, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 2 per room (up to 35 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

DoubleTree by Hilton New York City - Chelsea, New York’s small print

Also known as

  • DoubleTree Hilton Hotel New York City Chelsea
  • DoubleTree Hilton New York City Chelsea
  • DoubleTree New York City Chelsea
  • Hilton New York City Chelsea

Policies

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Self parking costs USD 43 per day

Valet parking costs USD 57 per day

Cooked-to-order breakfast is offered for an extra charge of USD 22.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around DoubleTree by Hilton New York City - Chelsea, New York

Landmarks

  • In Midtown
  • Macy's - 8 min walk
  • Penn Station - 8 min walk
  • Empire State Building - 10 min walk
  • New York Public Library - 16 min walk
  • Times Square - 16 min walk
  • Broadway - 18 min walk
  • Grand Central Terminal - 23 min walk

Getting around

  • Teterboro, NJ (TEB) - 27 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 31 min drive
  • New York, NY (LGA-LaGuardia) - 31 min drive
  • Caldwell, NJ (CDW-Essex County) - 38 min drive
  • Linden, NJ (LDJ) - 40 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 46 min drive
  • New York W 32nd St. Station - 5 min walk
  • New York 23rd St. Station - 8 min walk
  • New York Penn Station - 8 min walk
  • 28 St. Station - 3 min walk
  • 28 St. Station - 5 min walk
  • 34 St. Station - 7 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Good 7.8 From 1,270 reviews

DoubleTree by Hilton New York City - Chelsea, New York
Good6.0
Nice service, worn-down hotel
The service is very good and the people are friendly and helpful. Unfortunately this hotel is in need of a refresh, which I expect is going to happen given the scaffolding out front. The bathroom smelled like a gym locker, which we suspected was the shower curtain. The 90+ weather in NYC didn't help. Room was very small as was the bathroom and the sink and furnishings in the bathroom were worn. The towels were also thin and small. The fan in the bathroom was also very loud as was the air conditioner. The location is great, but the hotel needs an upgrade.
Brian, us4 night trip
DoubleTree by Hilton New York City - Chelsea, New York
Poor2.0
Sticky, smelly, never any towels.
It was honestly a complete nightmare. This is my first ever review, of anything - I feel that strongly about how bad this hotel is. The room was so humid that everything felt sticky, no matter how cold we set the temperature. The floors made my bare feet smell like vomit. I had to beg to receive any towels. Every time our room was cleaned, they took all the dirty towels, but didn't replace them with clean ones unless we called to ask multiple times. Even then, we'd get them hours later, or even days later. Couldn't shower on the first night. On the last night, my mother showered and dried herself with hand towels. The rooms were tiny - don't expect to fit 3 or 4 people in a double - it was very tight with only two. There was always a giant line at the elevator. I was completely ignored at the restaurant. The list could go on and on. When I was checking out, I saw multiple people trying to cancel early - guess I wasn't the only one feeling this way.
Julie, us4 night trip
DoubleTree by Hilton New York City - Chelsea, New York
Very Good8.0
Service Great/Hotel disappointing
I did not know the hotel was in middle of a renovation. that coupled with limited elevators and no AC in the 5th floor hallway was disappointing. However, your staff more than made up for these things. Your staff ROCKS!!!
Harold, us6 night trip
DoubleTree by Hilton New York City - Chelsea, New York
Fair4.0
UNDER CONSTRUCTION. Jackhammers and noise, jackhammers and noise . . . pretty awful.
Kathleen, us2 night trip
DoubleTree by Hilton New York City - Chelsea, New York
Poor2.0
Not what it’s meant to be
The hotel wasn’t the best for it to be a Hilton. The first night I stayed there they booked someone else for the same room I was in and they walked in on me and my guest. The elevator was broke the whole time I was there which caused a 15 min delay to get to your room. The rooms are very small not for anybody who is big or out of shape. For the price I paid I could’ve stay someone nicer. Valet charged 50.00 a day when you could’ve parked on the street for a cheaper price. A lot of maintenance needs to be done to this hotel
A Traveler, us3 night trip

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DoubleTree by Hilton New York City - Chelsea, New York

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