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DoubleTree by Hilton New York City - Chelsea

Photo gallery for DoubleTree by Hilton New York City - Chelsea

Exterior
Exterior
Breakfast and dinner served
Designer toiletries, hair dryer, towels, soap
Lobby

Overview of DoubleTree by Hilton New York City - Chelsea

DoubleTree by Hilton New York City - Chelsea

4.0 star property
4-star hotel with restaurant, near 5th Avenue

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
  • Refrigerator
The price is $136
Price available on 3/26/2023
Map
128 West 29th Street, New York, NY, 10001

Guests rated this location 8.5/10 - Very Good

Main amenities
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Daily housekeeping
  • Front-desk safe
  • Laundry service
  • Limo/town car service
  • Multilingual staff
  • Restaurant and bar/lounge
  • Room service
  • Self-serve laundry
For families
  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Premium TV channels
  • Private bathroom
  • Refrigerator

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 4 min walk
  • Madison Square Garden - 5 min walk
  • Empire State Building - 7 min walk
  • Broadway - 14 min walk
  • Bryant Park - 14 min walk
  • Times Square - 14 min walk
  • Rockefeller Center - 21 min walk
  • Grand Central Terminal - 22 min walk
  • Washington Square Park - 25 min walk
  • New York University - 25 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 33 min drive
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive
  • New York W 32nd St. Station - 5 min walk
  • New York 23rd St. Station - 7 min walk
  • Penn Station - 8 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. Station (Herald Square) - 7 min walk

Restaurants

  • Skirt Steak - 1 min walk
  • L'Amico - 2 min walk
  • McDonald's - 3 min walk
  • Ajisen Ramen - 4 min walk
  • Five Guys Burgers & Fries - 2 min walk
Map

About this property

DoubleTree by Hilton New York City - Chelsea

Located 1.6 mi (2.6 km) from the airport, DoubleTree by Hilton New York City - Chelsea offers a great location, putting you within just a 10-minute walk of 5th Avenue and Madison Square Garden. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. This upscale hotel is also within a 15-minute walk of Empire State Building and Broadway. Fellow travelers like that it's just a short walk to public transportation: 28 St. Station (7th Av.) is 3 minutes away and 28 St. Station (Broadway) is 4 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 50 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Wheelchair-accessible van parking on site
  • Offsite parking within 0.1 mi (USD 50 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • 24-hour fitness center
  • ATM/banking
  • Built in 2008
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille/raised signage
  • Closed captioned TV
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • IPod docking station
  • Pay movies
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free weekday newspapers
  • Phone
  • WiFi and wired internet for a surcharge

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per night

Optional extras

  • WiFi is available in guestrooms for USD 6.95
  • Wired Internet access is available in guestrooms for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Parking is available offsite and costs USD 50 per day (0.1 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City - Chelsea Hotel
DoubleTree by Hilton New York City - Chelsea New York
DoubleTree by Hilton New York City - Chelsea Hotel New York

Frequently asked questions

Does DoubleTree by Hilton New York City - Chelsea offer free cancellation for a full refund?
Yes, DoubleTree by Hilton New York City - Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton New York City - Chelsea?
As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York City - Chelsea on Mar 26, 2023 start from $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton New York City - Chelsea?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton New York City - Chelsea?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at DoubleTree by Hilton New York City - Chelsea?
You can check in from 4 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton New York City - Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton New York City - Chelsea and nearby?
Have fun with nearby activities like cycling and hiking. DoubleTree by Hilton New York City - Chelsea also has a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton New York City - Chelsea?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton New York City - Chelsea like?
DoubleTree by Hilton New York City - Chelsea is in Manhattan, a short 4-minute drive from New York, NY (NYS-Skyports Seaplane Base) and 5 minutes' walk from Madison Square Garden. Travelers give top marks for the hotel's prime location.

Reviews

7.6

Good

7.9/10

Cleanliness

8.2/10

Staff & service

7.3/10

Amenities

7.2/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Very Good

loved my stay at the doubletree - great location, nice room. nathaniel at the front desk was wonderful!
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Didn’t appreciate custom
Customer service poor. Reception staff couldn’t be bothered, especially the female staff. Room cold. Lift took so long. Good location. Beds comfortable. Rooms v small. Wardrobe door couldn’t open fully as hit the end of the bed so couldn’t store clothing!! Hot drink device! What was that?! Spurted everywhere. Dangerous as near sockets. Stay average. Wouldn’t use again or recommend. Felt staff couldn’t care less and treated as an inconvenience! Had to pay 50 dollars per person per room per night and told TEN DAYS before all that money returned!!
4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mark, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t do it! Terrible
Hotel was terrible - freezing cold at night had to sleep in my clothes, room wasn’t serviced for half the week. Broken blind, plug to bath, taps loose. Room not clean, small and very dated. Lobby area stunk of cannabis external areas are a haven for this. Didn’t even want to go back to the hotel, and this has put me off going back to NYC for an extended time.
John, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Small room, perfect for one!
The sink/vanity was in a weird position and really small, so you almost needed to keep the bathroom door closed to stand right in front of it. LOL Also, tiny closet.
Robin, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Veronica, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was very pleasantly surprised. It was the least expensive hotel I found and was dreading the cleanliness or lack of, since the weekend prior I had stayed in a comfort inn and it was gross. This hotel was clean. This is most important to me
Dora, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helping the Handicapped
I am blind and the hotel staff went out of their way to accommodate and help me.
8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was Amazing! Great service and EXCELLENT location. Love it. I will back.
3-night family trip
Verified Hotels.com guest review