Doña Urraca Hotel & Spa

Photo gallery for Doña Urraca Hotel & Spa

Primary image
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
Minibar, in-room safe, blackout drapes, iron/ironing board

Overview of Doña Urraca Hotel & Spa

Doña Urraca Hotel & Spa

4.0 star property
4-star hotel with spa, near Centro Histórico

8.9/10 Fabulous

117 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
5 de Mayo 117, Queretaro, QRO, 76000
Main amenities
  • 24 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Room service
  • Massage/treatment rooms
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Queretaro
  • Centro Histórico - 1 min walk
  • Alameda Hidalgo Park - 5 min drive
  • Aqueduct of Santiago de Queretaro - 7 min drive
  • Puerta la Victoria - 8 min drive
  • Josefa Ortiz de Domínguez Auditorium - 8 min drive
  • Plaza Santa Maria Bullring - 9 min drive
  • Corregidora Stadium - 14 min drive
  • Autonomous University of Queretaro - 15 min drive
  • Queretaro Convention Center - 15 min drive
  • El Cimatario National Park - 32 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 35 min drive
  • Airport shuttle (surcharge)

About this property

Doña Urraca Hotel & Spa

Doña Urraca Hotel & Spa puts you within a 10-minute drive of Centro Histórico and features an airport shuttle. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or hydrotherapy, and Mexican cuisine is served at Doña Urraca, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel get the details right with rainfall showerheads and bathrobes. Fellow travelers say good things about the comfortable beds and restaurant.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors


  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms


  • Parking
  • Free onsite valet parking


  • Transfers
  • Airport shuttle*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–12:30 PM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Children's menu

Working away

  • 2 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2000
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Doña Urraca has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.


Doña Urraca - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between MXN 120 and MXN 250 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 250 (subject to availability)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8 AM to 8 PM


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Doña Urraca
Doña Urraca Hotel
Doña Urraca Hotel Queretaro
Doña Urraca Queretaro
Doña Urraca Hotel Spa
Doña Urraca Hotel & Spa Hotel
Doña Urraca Hotel & Spa Queretaro
Doña Urraca Hotel & Spa Hotel Queretaro

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Makes me feel fancy!
This is a very beautiful hotel that makes you feel like a very fancy person during the colonial period. I wish I could of had more time there. Highly recommended.
Metha, 3-night business trip
Verified guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

Nice and big bedroom. A bit of noise from the corridor as it is a old building but average OK. Wonderful area in downtown.
Bertrand, 1-night business trip
Verified guest review

10/10 Exceptional

Quick trip that will become my go to place to stay
The hotel, staff and location was perfect.
Troy, 2-night business trip
Verified guest review

10/10 Exceptional

Great location in the middle to town walking distance to the main square and many restaurants etc..
1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel close to the Centro
Great location, beautiful spot, gracious employees.
4-night trip
Verified Expedia guest review

8/10 Very Good

Verified guest review

10/10 Exceptional

Lovely hotel in the middle of Queretaro, this hotel has it all - Pool, Restaurant, Spa and amazing staff. We will definitely stay here again!
5-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome spot!!
Excellent hotel accommodations and staff. The food was very delicious (especially breakfast).
Verified guest review

10/10 Exceptional

Good location, some problems with the parking Good breakfast, no include though.
3-night trip
Verified Expedia guest review