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Doña Urraca Hotel & Spa, Queretaro

4-star4 stars
5 de Mayo 117QueretaroQRO76000MexicoGreat location! See map

4-star hotel with spa, near Santa Rosa de Viterbo Temple
  • Free WiFi and free parking
Wellness Area
Great wellness & sports facilities
Awesome vibe
Great amenities
Value for money
Value for money could be better
67See all 67 reviews
From 161 reviewsTripAdvisor Traveller Rating

Doña Urraca Hotel & Spa, Queretaro

from $150
  • Junior Suite
  • Master suite

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Pool umbrellas
Working away
  • Meeting rooms 2
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Garden
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Doña Urraca has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.


Doña Urraca - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Doña Urraca Hotel & Spa, Queretaro’s small print

Also known as

  • Doña Urraca
  • Doña Urraca Hotel
  • Doña Urraca Hotel Queretaro
  • Doña Urraca Queretaro


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 250

Rollaway beds are available for an additional charge

Breakfast costs between MXN 120 and MXN 250 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Doña Urraca Hotel & Spa, Queretaro


  • In Downtown Queretaro
  • Santa Rosa de Viterbo Temple - 18 min walk
  • Ignacio Mena Rosales House of Culture - 4 min walk
  • Plaza de Armas - 4 min walk
  • Government Palace - 4 min walk
  • Casa de la Zacatecana Museum - 4 min walk
  • Convent and Temple of Santa Cruz - 5 min walk
  • Temple of Santa Cruz - 6 min walk

Getting around

  • Queretaro, Queretaro (QRO-Queretaro Intl.) - 12 min drive
  • Free self parking
  • Free valet parking

Recent reviews

Superb 9.0 From 67 reviews

Doña Urraca Hotel & Spa, Queretaro
Great place horrible service
Horrible service, waiters forgot food, full of bees in the pool area, no towels and waiters ask for tip all the time. At dinner 40% of menu was not available
Eugenio, us1 night business trip
Doña Urraca Hotel & Spa, Queretaro
Beautiful hotel, amazing rooms, incredible spa
Beautiful hotel with amazing rooms and an incredible spa. Great for a couple's getaway. 5-minute walk from the city historic center, which is great for sightseeing, dining and nightlife.
Santiago R, us1 night romance trip
Doña Urraca Hotel & Spa, Queretaro
Very Good8.0
Convenient hotel
Close to city center
A Traveler, us1 night family trip
Doña Urraca Hotel & Spa, Queretaro
Very Good8.0
Nice location
Nice hotel, very good location
Abel, us2 night business trip
Doña Urraca Hotel & Spa, Queretaro
Great place to stay
The hotel was beautiful. It was very relaxing and enjoyable. The staff were very helpful.
A Traveler, us2 night family trip

See all reviews

Doña Urraca Hotel & Spa, Queretaro

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