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Reef Hotel, Mombasa

3 stars3 stars
Mount Kenya RoadMombasa80100Kenya
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Good3.3 / 5
Room needs to be improved
Great location
Fantastic service
Could use a good cleaning
26See all 26 reviews
From 376 reviewsTripAdvisor Traveller Rating

Reef Hotel, Mombasa

from $69
  • Room, Pool View
  • Standard Room, Pool View
  • Superior Double Room Single Use, Sea View
  • Superior Double Room, Sea View
  • Deluxe Room, Sea View
  • Room, Garden View
  • Standard Double Room Single Use, Garden View
  • Standard Room, Garden View
  • Standard Double Room, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare


  • Pets not allowed


  • Free WiFi in public areas

  • WiFi in rooms *



  • Airport shuttle *


  • Free self parking

Also known as

  • Reef Hotel Mombasa
  • Reef Mombasa
  • Reef Hotel

Optional extras

Airport shuttle service is offered for an extra charge of KES 2500 per vehicle (one way)

WiFi is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities
Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Tennis on site
  • Free use of nearby fitness center
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Things to enjoy
  • Balcony
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - restaurant.


On Site

  • Fitness facilities
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site


  • Bicycle rentals nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Reef Hotel, Mombasa’s small print

Also known as

  • Reef Hotel Mombasa
  • Reef Mombasa
  • Reef Hotel

Optional extras

Airport shuttle service is offered for an extra charge of KES 2500 per vehicle (one way)

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 26 reviews

Reef Hotel, Mombasa
Excellent4.0 / 5
Loved our stay. I will be going back again.
Family trip
Reef Hotel, Mombasa
Outstanding5.0 / 5
Nice place ti relax....
The hotel has all you need to relax and enjoy. People are friendly and helpful. The food is good and facilities nice!
2 night trip
Reef Hotel, Mombasa
Poor1.0 / 5
No refund after cancelation
I had to cancel my booking on a very short notice (24hrs before) because of an medical emergency. Gladly and very much appreciated the hotel management accepted the cancelation via telephone and even advised how to proceed with the booking agency. According to that the cancelation was also done via email to the booking agency. However, after multiple calls and emails the hotel did not refund the booking. The booking agency stated that the hotel did not reply anymore. Personally I also did not ever receive an email response on my mails from the hotel. In a very difficult private situation of a serious health situation I found that deeply disappointing and unprofessional in service and the management is purely profit-oriented only.
Romance trip
Reef Hotel, Mombasa
Excellent4.0 / 5
Right on the beach
The Reef Hotel was great overall. I think we may have expected a more pleasant welcome at a beach resort (like a drink or an excited jambo) but once we were situated in our room we were fine. The room faced the garden and had a partial view of the ocean. The landscaping and exterior maintenance of the building was very nice. If you are a fan of buffet style meals the menu choices would suit you well. We found them to be overpriced and less than satisfying. We much prefer to pay for what we order rather than a buffet of foods that we don't particularly care for or want that day. Like any buffet you have to try a lot of different things before finding something you like and the things you like may not be there unless you're the first person there or the food can be dried out and unappealing because it sits and is reheated for long periods of time. Our breakfast was included and again buffet style. By the time you waited at different stations for eggs, ham, and toast everything was cold. The menu didn't change and after a few days was hardly appealing. There is a very limited a la carte menu in another part of the hotel which was fair. Lobster was available and good. The rest of the options were fair. The house keeping staff was also very kind and contacted the front desk who then contacted our taxi service after we left something behind in the room. Overall we were satisfied with our stay and paid to have beach access which was our main priority. Upgrades are needed in the room but the sheets were changed and clean. We would go back knowing that we have to leave the hotel to eat meals.
Other trip
Reef Hotel, Mombasa
Outstanding5.0 / 5
Reef Hotel Stay
Great stay - very nice people
Business trip

See all reviews

Reef Hotel, Mombasa

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