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Holiday Inn Express Hotel and Suites Chaffee, Jacksonville

2.5 stars
537 Chaffee Point BlvdJacksonvilleFL32221United States of America, ‏‎855-239-9222
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Excellent4.5 / 5
Service
Fantastic service
Comfort
Rather comfortable
Breakfast
Tasty breakfast
Amenities
Great amenities
24See all 24 Hotels.com reviews
From 86 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Hotel and Suites Chaffee, Jacksonville

Hotel Info: 855-239-9222

from $117
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • One King Bed, Non-Smoking, Roll In Shower
  • Suite, Non-Smoking, Roll In Shower
  • Suite, 2 Queen Beds, Non Smoking
  • Two Queen Beds, Non-Smoking, Accessible
  • Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
Services
  • Laundry facilities
  • Free newspapers in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Recent reviews

Excellent 4.5 /5 from 24 reviews

Holiday Inn Express Hotel and Suites Chaffee, Jacksonville
Excellent4.0 / 5
My issue was with hotels.com. Samantha at the hotel made it possible for our vacation to continue without major disruption. Thank you Samantha.
4 night family trip
Holiday Inn Express Hotel and Suites Chaffee, Jacksonville
Outstanding5.0 / 5
Hotel staff very friendly. Beds were amazing. Good access to freeway
1 night family trip
Holiday Inn Express Hotel and Suites Chaffee, Jacksonville
Poor1.0 / 5
We are still waiting for a call from the manager, almost a week after our stay. I prepaid for my room and the clerk forgot to check us in, so they let someone else book the room for the evening also. At 12:30 AM, a man entered our room with a key. He hurried out the door when the other female adult in the room went after him. We didn't get any sleep after that and we had a horse show that day. We were supposed to sleep until 4:30 AM. When she went down to the lobby to complain, she heard the desk clerk talking to the man. She was booking him another room. He had only paid $80 for our room when we had paid $160. Plus there was black mold in the shower and the restaraunts in the area ran out of food. WORST EXPERIENCE EVER! Still waiting on that call.
1 night business trip
Holiday Inn Express Hotel and Suites Chaffee, Jacksonville
Excellent4.0 / 5
Excellent Customer Service
The hotel was pretty standard, but the service was exceptional. The level of professionalism and courtesy was outstanding.
1 night business trip
Holiday Inn Express Hotel and Suites Chaffee, Jacksonville
Outstanding5.0 / 5
Spend the Night Away from Jacksonville
Nice Holiday Inn Express for a one night stopover. Prefer to stay out of bug cities/big crime so we chose this one off I-10 west of JAX. Small parking area so get there early if you're pulling a trailer. Good hot breakfast. Room got a little warm during the night, then cooled off in the morning. It may have been controlled by the hotel instead of in the room during the wee hours? Would stay there again.
1 night romance trip

See all reviews

Holiday Inn Express Hotel and Suites Chaffee, Jacksonville

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