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1 room, 2 adults

Oriental Suite Hotel & Spa, Hanoi

4-star4 stars
58 Hang Dao Str, Hoan Kiem District, Hanoi, 10000, Vietnam

Lakefront hotel with spa, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
Service
Fantastic service
Location
Great location
Food
Delicious food
Room
Great room
716See all 716 Hotels.com reviews
From 2,562 reviews

TripAdvisor Traveller Rating

Oriental Suite Hotel & Spa, Hanoi

from $50
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite, Balcony
  • Royal Suites, big balcony
  • Junior Suite, City View
  • Deluxe Twin Room
  • Suite, Connecting Rooms, City View (Oriental)

What’s around Oriental Suite Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hanoi Old City Gate - 8 min walk
  • Hanoi Opera House - 18 min walk
  • Temple of Literature - 27 min walk
  • Ho Chi Minh Mausoleum - 30 min walk
  • Ngoc Son Temple - 6 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi Railway Station - 21 min walk
  • Hanoi Gia Lam Station - 24 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated fast

  • Great for browsing, email, gaming, and video chat

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

O'spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Romance - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Oriental Suite Hotel & Spa, Hanoi’s small print

Policies

Early check-in is available for groups that reserve five rooms or more. Please note that extra children/infants must share existing bedding. No extra bed can be provided for them

Only registered guests are allowed in the guestrooms.

Guests under 6 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Also known as

  • Serenade Hanoi
  • Serenade Hotel
  • Serenade Hotel Hanoi
  • Oriental Suite Hotel Hanoi
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite

Optional extras

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 19 per room (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 716 reviews

Exceptional 10.0
Nice hotel in Old Quarter Hanoi. Staff very attentive and helpful
us1 night trip
Exceptional 10.0
Hanoi sanctuary
What an oasis of serenity in the midst of the crazy hyper “ Old Quarter “. The staff were super kind and helpful, the breakfast exceptional and the rooms very well appointed and comfortable.
Joseph, us6 night family trip
Exceptional 10.0
Highly recommend
Our stay at the Oriental Suit & Spa was fabulous. Staff were exceptionally courteous, helpful, earnest, and attentive. Breakfast buffet was delicious and plenty to choose from. They took care of us when our room has electrical problem by upgrading us to their more luxurious sister hotel. A staff escorted us on the taxi there and stayed with us until she checked us in and even to our room. The location of the hotel couldn’t be more central in the old quarter. We can walk everywhere easily to explore the area.
Wenlan, us3 night family trip
Exceptional 10.0
Great place to stay in Hanoi Old Quarter
Very nice, clean hotel in a great location. Staff was unbelievably nice and helpful.
steve, usRomance trip
Exceptional 10.0
Great
Great
albert, us9 night romance trip

Oriental Suite Hotel & Spa, Hanoi

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