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1 room, 2 adults

Oriental Suite Hotel & Spa, Hanoi

4-star4 stars
58 Hang Dao Str, Hoan Kiem DistrictHanoi10000Vietnam

Lakefront hotel with spa, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Exceptional9.4
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
Room
Great room
609See all 609 Hotels.com reviews
From 2,235 reviewsTripAdvisor Traveller Rating

Oriental Suite Hotel & Spa, Hanoi

from $60
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite, Balcony
  • Royal Suites, Panorama City View
  • Junior Suite, City View
  • Deluxe Twin Room
  • Suite, Connecting Rooms, City View (Oriental)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

O'spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Oriental Suite Hotel & Spa, Hanoi’s small print

Also known as

  • Serenade Hanoi
  • Serenade Hotel
  • Serenade Hotel Hanoi
  • Oriental Suite Hotel Hanoi
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite

Policies

Early check-in is available for groups that reserve five rooms or more. Please note that extra children/infants must share existing bedding. No extra bed can be provided for them

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 19 per room (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Oriental Suite Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 2 min walk
  • Thang Long Water Puppet Theatre - 4 min walk
  • Temple of Literature - 29 min walk
  • Ho Chi Minh Mausoleum - 32 min walk
  • Weekend Night Market - 1 min walk
  • Dong Kinh Nghia Thuc Square - 2 min walk
  • Ta Hien Street - 3 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi Railway Station - 21 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 609 reviews

Oriental Suite Hotel & Spa, Hanoi
Good6.0
VN Trip 2018
My room smelled like smoke despite the fact that I specified that my kids and I have asthma. When I asked to be moved to another room, no one seemed to care or knew what I was so upset about.
Lauren, us3 night trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Great location in old quarter. Excellent service.
Hotel location in middle of old quarter, an excellent location to walk to the lake, museums, and restaurants. Room was clean and spacious. The hotel staff were very helpful and pleasant.
Mia, us4 night trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Highly Recommend
Highly recommend. Great service and great hotel!
Ellen, us1 night trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Great Hotel!
Beautiful hotel right in the center of it all. The staff was extremely professional and the food @ the restaurant was top notch. We spent 3 weeks working in Vietnam and this was by far the nicest hotel we stayed in.
Daniel, us1 night trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Hanoi visit
The hotel is close to several local attractions and is right by the night market. Staff were friendly, courteous and helpful. They assisted us in findings areas/restaurant we wanted to visited. The room was clean. The only complaint was mineral deposit on the shower head. The hotel cleaned it up right away after reflecting the condition to them.
A Traveler, us1 night trip

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Oriental Suite Hotel & Spa, Hanoi

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