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1 room, 2 adults

Oriental Suite Hotel & Spa, Hanoi

4-star4 stars
58 Hang Dao Str, Hoan Kiem DistrictHanoi10000Vietnam

Lakefront hotel with spa, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
Service
Fantastic service
Location
Great location
Food
Delicious food
Breakfast
Tasty breakfast
669See all 669 Hotels.com reviews
From 2,325 reviewsTripAdvisor Traveller Rating

Oriental Suite Hotel & Spa, Hanoi

from $60
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite, Balcony
  • Royal Suites, Panorama City View
  • Junior Suite, City View
  • Deluxe Twin Room
  • Suite, Connecting Rooms, City View (Oriental)

What’s around Oriental Suite Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 4 min walk
  • Temple of Literature - 29 min walk
  • Weekend Night Market - 1 min walk
  • Dong Kinh Nghia Thuc Square - 2 min walk
  • Ta Hien Street - 3 min walk
  • Hang Gai Street - 3 min walk
  • Thang Long Ca Tru Theatre - 4 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi Railway Station - 21 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

O'spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Oriental Suite Hotel & Spa, Hanoi’s small print

Also known as

  • Serenade Hanoi
  • Serenade Hotel
  • Serenade Hotel Hanoi
  • Oriental Suite Hotel Hanoi
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite

Policies

Early check-in is available for groups that reserve five rooms or more. Please note that extra children/infants must share existing bedding. No extra bed can be provided for them

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 19 per room (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 669 reviews

Oriental Suite Hotel & Spa, Hanoi
Good6.0
Nice staff, iffy rooms.
It’s a pleasant hotel, but well worn. There are rooms without windows, and some have only interior windows (they look into a light well and the hall, offering little privacy unless the curtains are drawn). Rooms at the ends of the building have windows looking outside. My room smelled of fuel oil. That said, the staff were nice and helpful.
John, us3 night trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Fantastic staff
We really enjoyed our relaxing two night stay at the hotel. We were greeted by Teddy on arrival with pleasant recommendations and conversation. Breakfast was fantastic I ordered pancakes, there was plenty to order and from self service. On our last morning as we were leaving for the airport we were allowed into the restaurant 15 minutes early to have breakfast and Teddy had even prepared us sandwiches yogurts fruit and water to take with us. The room was very clean and staff made you feel very welcome where you could relax off the streets of busy Hanoi. Thank you to all staff at the hotel!
Jasmine, us1 night trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Wonderful boutique hotel. Great service!
A Traveler, us3 night trip
Oriental Suite Hotel & Spa, Hanoi
Good6.0
VN Trip 2018
My room smelled like smoke despite the fact that I specified that my kids and I have asthma. When I asked to be moved to another room, no one seemed to care or knew what I was so upset about.
Lauren, us3 night trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Great location in old quarter. Excellent service.
Hotel location in middle of old quarter, an excellent location to walk to the lake, museums, and restaurants. Room was clean and spacious. The hotel staff were very helpful and pleasant.
Mia, us4 night trip

See all reviews

Oriental Suite Hotel & Spa, Hanoi

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