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1 room, 2 adults

Oriental Suite Hotel & Spa, Hanoi

4-star4 stars
58 Hang Dao Str, Hoan Kiem District, Hanoi, 10000, Vietnam

Lakefront hotel with spa, near Hanoi Old City Gate
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
Room
Great room
681See all 681 Hotels.com reviews
From 2,420 reviews

TripAdvisor Traveller Rating

Oriental Suite Hotel & Spa, Hanoi

from $73
  • from $73
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite, Balcony
  • Royal Suites, Panorama City View
  • Junior Suite, City View
  • Deluxe Twin Room
  • Suite, Connecting Rooms, City View (Oriental)

What’s around Oriental Suite Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate nearby
  • Hoan Kiem Lake nearby
  • Thang Long Water Puppet Theatre nearby
  • Ngoc Son Temple nearby
  • St. Joseph's Cathedral nearby
  • Dong Xuan Market nearby
  • Hanoi Opera House nearby

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 12.9 miles/20.7 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

O'spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Romance - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Oriental Suite Hotel & Spa, Hanoi’s small print

Also known as

  • Serenade Hanoi
  • Serenade Hotel
  • Serenade Hotel Hanoi
  • Oriental Suite Hotel Hanoi
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite

Policies

Early check-in is available for groups that reserve five rooms or more. Please note that extra children/infants must share existing bedding. No extra bed can be provided for them

Only registered guests are allowed in the guestrooms.

Guests under 6 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 19 per room (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 681 reviews

Oriental Suite Hotel & Spa, Hanoi
Very Good8.0
Nice staff & service, but there are better hotels
We had a nice stay at the Oriental Suites. I think at that price point, we preferred our stay with the Elegance Hospitality Group a little more. This hotel was still great but in a little older condition. The rooms varied since we had family staying in another room. Their bed was soft and comfortable and ours was a little too firm for my comfort. Bathtub had a lot of scratches that looked like short hairs in the tub and they could’ve done a little more dusting in parts of the room. Rooms with a city view mean they’re on the busy, chaotic night market street. Service was very nice and staff was helpful. I think we would have enjoyed our stay even more if we didn’t have to compare it to the La Siesta trendy which we stayed at right before. Oriental Suites was just a little older and had less updates or touches that made it equally good.
A Traveler, us2 night romance trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Excellent
The staff were absolutely lovely, attentive and helpful. We had an upgrade in their sister property and had an overall phenomenal experience. The location was perfect, central to everything. The room and facilities were top notch, all were immaculate. They helped us plan for the short time we had, with maps, things to do in town and day tours. I can’t say enough about the warmth and kindness of the staff.
A Traveler, us2 night romance trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
Outstanding caring staff
Outstanding customer friendly care. Nice. ambiance breakfast spread with lots of choices central location to old town shopping. Room are a little small
Jerome, us1 night trip with friends
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
We will be coming back
We love the locationn and staff...this is the reason we keep coming back to hotel
Eric, us5 night romance trip
Oriental Suite Hotel & Spa, Hanoi
Exceptional10.0
The front desk staff is extremely helpful and friendly.
Matthew, us2 night romance trip

See all reviews

Oriental Suite Hotel & Spa, Hanoi

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