Choose dates to view prices

Empress Angkor Resort & Spa

Photo gallery for Empress Angkor Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Studio Room | View from room
Studio Room | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Pool View | Premium bedding, minibar, in-room safe, individually decorated
Suite, 1 Bedroom, Balcony, City View | Premium bedding, minibar, in-room safe, individually decorated

Overview of Empress Angkor Resort & Spa

VIP Access

Empress Angkor Resort & Spa

5.0 star property
Lakefront hotel with 2 restaurants, near Angkor Wat

8.4/10 Very good

318 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
888 National Road 6, Siem Reap

Room options

About this area

What's nearby

  • Heart of Siem Reap
  • Angkor Wat - 31 min walk
  • Pub Street - 12 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 5 min drive
  • Free airport pickup
  • Free local area shuttle
  • Free shopping centre shuttle

Restaurants

  • Les Bambous Luxury Hotel - 14 min walk
  • Pyongyang - 15 min walk
  • RedBuff Coffee Shop - 18 min walk
  • Bayon Pastry School - 3 min drive
  • Bong Srey Mith Laor - 3 min drive

About this property

Empress Angkor Resort & Spa

Located only 2.7 mi (4.4 km) from the airport, Empress Angkor Resort & Spa offers free pick-up service (available on request). Guests can indulge in massages, aromatherapy or hydrotherapy, and Crown Cafe Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a poolside bar. Fellow travellers say good things about the helpful staff and airport.

Languages

Chinese (Mandarin), English, Japanese, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 390 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free airport pick-up from 6:00 AM to 11:00 PM*

Off-site

  • Free area shuttle within 3 km
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free local shuttle
  • Children's menu
  • Pool gate

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Helicopter/aeroplane tours
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (4478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Khmer

Room amenities

Be entertained

  • IPod docking station
  • 24-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The ryokan bathing area is open from 7:00 AM to 9:00 PM.

Dining

Crown Cafe Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
Dynasty Bar – This poolside bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Fridges are available for an additional charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and high chair

Pool, spa, & gym (if applicable)

  • Children under 3 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Empress Angkor Resort Siem Reap
Empress Angkor Resort
Empress Angkor Siem Reap
Empress Angkor
Hotel Empress Angkor
Empress Angkor & Spa Siem Reap
Empress Angkor Resort & Spa Hotel
Empress Angkor Resort & Spa Siem Reap
Empress Angkor Resort & Spa Hotel Siem Reap

Frequently asked questions

Does Empress Angkor Resort & Spa offer free cancellation for a full refund?
Yes, Empress Angkor Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Empress Angkor Resort & Spa?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Empress Angkor Resort & Spa on 18 February 2023 start from €117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Empress Angkor Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Empress Angkor Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Empress Angkor Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Empress Angkor Resort & Spa?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Empress Angkor Resort & Spa?
Yes, a free shuttle from the airport is available from 6:00 AM to 11:00 PM on request.
What are the check-in and check-out times at Empress Angkor Resort & Spa?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Empress Angkor Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , ecotours and helicopter/aeroplane tours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Empress Angkor Resort & Spa also has a sauna, a steam room and a picnic area, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Empress Angkor Resort & Spa?
Yes, there are 2 on-site restaurants, featuring international cuisine, garden views and poolside dining. Nearby restaurants include Les Bambous Luxury Hotel (14-min walk), Bayon Pastry School (2.1 mi) and Phare The Cambodian Circus (2.2 mi).
Does Empress Angkor Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Empress Angkor Resort & Spa like?
Empress Angkor Resort & Spa is a short 5-minute drive from Siem Reap (REP-Siem Reap Intl.) and 11 minutes' walk from War Museum Cambodia.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.5/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Steve, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I showed up 4am to check in and no one around had go to another hotel
Phillip, 1-night trip
Verified Expedia guest review

8/10 Very good

It as a convenient stay and I liked it. however unfortunately the spa area was closed due to the after-effects of covid, this was a bit of a disappointment. but very friendly and helpful staff, clean, quiet and safe.
Bruno, 1-night business trip
Verified Expedia guest review

4/10 Fair

MARICHU, 2-night trip
Verified Hotels.com guest review

4/10 Fair

FAMILY 2 NIGHTS VISITS
DUE TO PANDEMIC JUST OPEN, LACK OF STAFFS THE PLACE IS CREEPY AND LACK OF SUPPLIES. DIFFICULT TO COMMUNICATE WITH STAFFS. NEED A LOT OF IMPROVEMENTS. MOST OF THE TOWELS AND BATHROOM SUPPLES NEEDS IMPROVEMENTS.
MARICHU, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location, grand looks, large rooms. Internet is awful and for the complimentary breakfast, the same menu repeated for all 5 days. Friendly staff and and nice bar!!
Raja Suryanarayanan, 5-night family trip
Verified Expedia guest review

6/10 Good

Not valuable and not cleanliness
If you come to SiemReap Cambodia, i don't recommend this hotel. First when check-in, they give us a wrong room and after that we asking them to changes. And they change room for us and dirt everywhere.
Oeng, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

We were satisfied...with the hospitality and services...
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We were collected at the airport by very helpful hotel check in staff, the hotel reception is very grand and nothing is too much trouble for the staff. The room was immaculate with crisp white sheets and a huge roll top bath. The room had very efficient air conditioning and bottled water provided daily. The hotel is full of beautiful traditional classic Cambodian furniture and statues. The hotel provides an evening shuttle to town daily and will also book drivers to take you on temple tours.
7-night romance trip
Verified Expedia guest review