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Renaissance Raleigh North Hills Hotel, Raleigh

3.5 stars3.5 stars
4100 Main At North Hills StreetRaleighNC27609United States of America, 800-491-6126
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food
117See all 117 Hotels.com reviews
From 508 reviewsTripAdvisor Traveller Rating

Renaissance Raleigh North Hills Hotel, Raleigh

Hotel Info: 866-539-8117

from $209
  • Club Room
  • Room
  • Room, Multiple Beds

At a glance

Key facts

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Raleigh North Hills
  • Raleigh North Hills Hotel
  • Renaissance Hills Hotel
  • Renaissance Hotel Raleigh North Hills
  • Renaissance Raleigh North
  • Renaissance Raleigh North Hills
  • Renaissance Raleigh North Hills Hotel
  • Renaissance Raleigh North Hills Hotel Raleigh

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 20 per day with in/out privileges

Breakfast costs between USD 5.00 and USD 15.95 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 11207
  • Conference space size (meters) - 1041
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Flights - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

Renaissance Raleigh North Hills Hotel, Raleigh’s small print

Also known as

  • Raleigh North Hills
  • Raleigh North Hills Hotel
  • Renaissance Hills Hotel
  • Renaissance Hotel Raleigh North Hills
  • Renaissance Raleigh North
  • Renaissance Raleigh North Hills
  • Renaissance Raleigh North Hills Hotel
  • Renaissance Raleigh North Hills Hotel Raleigh

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 20 per day with in/out privileges

Breakfast costs between USD 5.00 and USD 15.95 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 117 reviews

Renaissance Raleigh North Hills Hotel, Raleigh
Outstanding5.0 / 5
Extremely happy
The people were very nice I really appreciate everything they did to accommodate our needs
7 night family trip
Renaissance Raleigh North Hills Hotel, Raleigh
Poor1.0 / 5
Wait until they finish remodeling
The hotel itself was in the perfect location. However, it is currently under construction and the room I was given was a recently remodeled room. One there was a draft under the door. I had the thermostat to 90 degrees and it was still cold in the room. The bathroom door was a sliding door, no lock. Which would be fine except it is right by the door and anyone coming in or leaving out can see right into the bathroom from the hallway. The staff were all very polite, friendly but if I had known about the construction I would have gone somewhere else.
2 night family trip
Renaissance Raleigh North Hills Hotel, Raleigh
Fair2.0 / 5
Under Construction/ Poor Customer Service
The hotel is undergoing significant renovation. As a result it's noisy and lacking several amenities such as a eal lobby area, bar or casual restaurant. We stayed in a newly renovated room and it was nice although still missing furniture. Check in experience was not good at all. Wrong type room assigned. In addition two days after I arrived I realized I was missing my wallet. I retraced my steps and called the front desk to see if they had found a wallet by any chance and was told they had not. Independently my husband walked to the front desk and asked about it and the wallet was there. The room was under my name so I was very disappointed that they didn't look inside, check the name on my license against their guest list and call to inform me they had my wallet. Further when I called they didn't know anything about the wallet. Staff is friendly but really missed a customer service opportunity.
3 night romance trip
Renaissance Raleigh North Hills Hotel, Raleigh
Excellent4.0 / 5
Convenient and clean
Always a great stay at the Renaissance. The pricing is a little helter-skelter - sometimes the value is better than others!
1 night family trip
Renaissance Raleigh North Hills Hotel, Raleigh
Outstanding5.0 / 5
so I always stay at this hotel if in Raleigh. I arrived at 2:30pm, ahead of the 4pm checkin. I understood I would be waiting, but it turned into a 2 hour and 40 minute wait. I was told I would be called when my room was ready. I had to check with the same desk agent 4 times, and it was never ready. however, he continued to check in people coming in off the street. when I came up the 5th time, he said it was ready. he told me the guy in the back was doing calls, and I received no call. he gave me a free breakfast, which I declined. poor customer service.
1 night business trip

See all reviews

Renaissance Raleigh North Hills Hotel, Raleigh

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