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Mainstay Suites, Knoxville

2.5 stars
144 Merchants DrKnoxvilleTN37912United States of America, ‏800-491-6126
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Comfort
Comfortable
102See all 102 Hotels.com reviews
From 279 reviewsTripAdvisor Traveller Rating

Mainstay Suites, Knoxville

Hotel Info: 866-539-8117

from $89
  • Standard Room, 1 King Bed, Smoking
  • Efficiency accessible two queen nsmkng
  • Efficiency king non smoking
  • Efficiency, Room, 1 King Bed, Balcony
  • Balcony Efficiency queen non smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Balcony
  • Efficiency, Suite, 2 Double Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Bedroom suite king non smoking
  • Efficiency, Room, 2 Queen Beds
  • Efficiency, Standard Room, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *

Also known as

  • Mainstay Suites Hotel Knoxville
  • Mainstay Suites Knoxville
  • Mainstay Suites Aparthotel Knoxville
  • Mainstay Suites Aparthotel
  • Mainstay Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 10.00 per day

Pets are allowed for an extra charge of USD 15.00 per pet, per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Meeting rooms
  • Conference space size (feet) - 909
  • Conference space size (meters) - 84
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Connecting/adjoining rooms available

Mainstay Suites, Knoxville’s small print

Also known as

  • Mainstay Suites Hotel Knoxville
  • Mainstay Suites Knoxville
  • Mainstay Suites Aparthotel Knoxville
  • Mainstay Suites Aparthotel
  • Mainstay Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 10.00 per day

Pets are allowed for an extra charge of USD 15.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 102 reviews

Mainstay Suites, Knoxville
Good3.0 / 5
Fine for price
The hotel was fine for the price. It could use a little more maintenance. The room was clean but the elevator was in sorry shape. Overall, it served the purpose of a crash pad for one night.
1 night family trip
Mainstay Suites, Knoxville
Excellent4.0 / 5
Nice value
Nice room for a quick overnight stay. Like having a refrigeratorh
1 night romance trip
Mainstay Suites, Knoxville
Good3.0 / 5
OK place to stay
Check in staff was great. Breakfast bar was very good. Room did have a musty smell when first entering. Water pressure on 4th floor was horrible.
1 night romance trip
Mainstay Suites, Knoxville
Poor1.0 / 5
overnight stay in king suite
There was a black wet grime on the carpet in the bedroom area. The room felt wet and moldy all over. We wiped our baby's feet after she had walked on the carpet with a wet towel and there was a terrible amount of the grime on her feet. We had to wear shoes to get in bed. The sofa bed was apparently miserable and had springs poking my older daughter in the back. The balcony opened up to the dumpster and a literal ses pool in the side of the hotel with the interstate not far beside it. Never got to try the breakfast because of the sleepless night. I'm not trying to be biased. I just want this to be informative.
1 night trip
Mainstay Suites, Knoxville
Good3.0 / 5
An OK hotel.
Room was a little run down, A/C made too much noise but it was clean, good beds and fluffy pillows. Very nice full service kitchen with full size fridge, dishwasher, garbage disposal, large microwave and stovetop. Kitchen had everything you need but the groceries pan, utensils, cups, glasses etc. The balcony was very nice. However our first morning at 6AM a city contractor began cutting down a very large tree, chain saws and large backhoe, about 50 yrds outside our window. Can't fault the hotel.
2 night family trip

See all reviews

Mainstay Suites, Knoxville

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