All hotels in Knoxville, Tennessee, United States of America
1 room, 2 adults

Mainstay Suites, Knoxville

2.5-star2.5 stars
144 Merchants DrKnoxvilleTN37912United States of America

Knoxville apartment with kitchenette, comfy bedding
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Good7.4
Location
Great location
Value for money
Best value for money
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
118See all 118 Hotels.com reviews
From 407 reviewsTripAdvisor Traveller Rating

Mainstay Suites, Knoxville

from $89
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Balcony
  • Efficiency, Room, 1 King Bed, Balcony
  • Efficiency, Suite, 2 Double Beds, Non Smoking
  • Efficiency, Standard Room, 1 Queen Bed, Smoking
  • Efficiency, Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference space size (feet) - 909
  • Conference space size (meters) - 84
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed size double
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Connecting/adjoining rooms available

Mainstay Suites, Knoxville’s small print

Also known as

  • Mainstay Suites Hotel Knoxville
  • Mainstay Suites Knoxville
  • Mainstay Suites Aparthotel Knoxville
  • Mainstay Suites Aparthotel
  • Mainstay Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 10.00 per day

Pets are allowed for an extra charge of USD 15.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mainstay Suites, Knoxville

Landmarks

  • Heart of Knoxville
  • Knoxville Expo Center - 20 min walk
  • Sunsphere Tower - 4.9 mi / 7.8 km
  • Women's Basketball Hall of Fame - 6.6 mi / 10.7 km
  • Knoxville Zoological Gardens - 8.2 mi / 13.3 km
  • Knoxville Children's Theatre - 3.3 mi / 5.3 km
  • Bounce USA - 3.3 mi / 5.3 km
  • Max Air Trampoline Park - 3.9 mi / 6.3 km

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 20 min drive
  • Free self parking
  • RV, bus, and truck parking (surcharge)

Recent reviews

Good 7.4 From 118 reviews

Mainstay Suites, Knoxville
Poor2.0
Worst Hotel Ever!
This hotel was horrible! The first room keys didn’t work, the AC in the room didn’t work, second room AC worked, but there were cigarette holes in the bedspread, there appeared to be mold or mildew in the bath, and the silverware in the kitchen was dirty. The only thing this hotel offered was the ability to take your pet. There was even a panhandler in the parking lot when we arrived. I want a refund!!!
john, us1 night trip
Mainstay Suites, Knoxville
Good6.0
Great service but smoky
Place reeked of smoke as if simeine was smoking right now
Louise, us1 night trip
Mainstay Suites, Knoxville
Exceptional10.0
GREAT STAY
AWESOME ROOMS AT A GREAT PRICE
KELLIE, us2 night trip
Mainstay Suites, Knoxville
Exceptional10.0
Good place to stay
It was a great stay. Clean, well kept, very friendly staff. My only issue was I had requested a non-smoking room, and was put in a smoking room. It had an ashtray in it. But even though it was a smoking room, at least it did not wreak of smoke.
A Traveler, us1 night trip
Mainstay Suites, Knoxville
Very Good8.0
weekend getaway
Location was good. Quality of our room was poor. We had a non-smoking room, but the linen (sheets and comforter) had burn holes in them and stains on the bed skirt. Room size was good though and it was nice having a porch. Bathroom could have been updated as well. Luckily we weren't at the hotel much.
A Traveler, us2 night trip

See all reviews

Mainstay Suites, Knoxville

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