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All properties in Knoxville, Tennessee, United States of America
1 room, 2 adults

Mainstay Suites, Knoxville

2.5-star2.5 stars
Great for familiesThis property has good facilities for families.
144 Merchants Dr, Knoxville, TN, 37912, United States of America

Knoxville apartment with kitchenette and comfy bedding
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Room
Great room
Comfort
Very comfortable
Cleanliness
Quite clean
Food
Food could be better

Mainstay Suites, Knoxville

from $80
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Balcony
  • Efficiency, Suite, 2 Double Beds, Non Smoking

What’s around Mainstay Suites, Knoxville

Landmarks

  • Heart of Knoxville
  • Knoxville Expo Center - 18 min walk
  • University of Tennessee - 5.6 mi / 9 km
  • Knoxville Convention Center - 4.8 mi / 7.7 km
  • Market Square - 5.1 mi / 8.2 km
  • Tennessee Theatre - 5.2 mi / 8.4 km
  • Knoxville Civic Auditorium and Coliseum - 5.5 mi / 8.8 km
  • Neyland Stadium - 5.7 mi / 9.2 km

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 23 min drive

At a glance

Key facts

Size

  • 86 apartments
  • Arranged over 5 floors

Check-in and check-out

  • Check-in time 3 PM-7 AM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking *

Payment types at the property

* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee shop/café
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 909
  • Conference space size (meters) - 84
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed size double
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Connecting/adjoining rooms available

Mainstay Suites, Knoxville’s small print

Also known as

  • Mainstay Suites Hotel Knoxville
  • Mainstay Suites Knoxville
  • Mainstay Suites Aparthotel Knoxville
  • Mainstay Suites Aparthotel
  • Mainstay Suites
  • Mainstay Suites Knoxville
  • Mainstay Suites Aparthotel
  • Mainstay Suites Aparthotel Knoxville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 10.00 per day

Pets are allowed for an extra charge of USD 15.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 118 reviews

Fair 4.0
The best part was that the pillows and bed were surprisingly comfortable because the rest of the experience was below average. And I really was too tired to care, so we hopped in bed and went to sleep and checked out early. The room has not seemed to be cleaned in a while, stains on the cabinets, crumbs, food and smoke smell. Although we had a non-smoking room you could tell someone smoked in the bathroom. The carpet was pretty dirty. Overall it did not feel clean, so we will not go back. And I’m actually surprised it had so many good reviews. That is part of why we stayed there.
Amy, us1 night family trip
Exceptional 10.0
Great stay
Great !!!! Need gravy with the breakfast !!
Elizabeth, us2 night romance trip
Very Good 8.0
Carpet needs cleaning
us1 night trip
Very Good 8.0
Very nice clean friendly motel great location
Amber, us1 night family trip
Exceptional 10.0
Good hotel, no complaints
Nice hotel. Safe area, lots of food nearby, no noise, clean, bed was comfortable. The only complaint was the A/C making a rattling sound but we didn't mind. Please stop using single use plastic at breakfast :)
Lidia, us1 night trip with friends

Mainstay Suites, Knoxville

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