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The Pilgrims Hotel

Photo gallery for The Pilgrims Hotel

Front of property
Double room-Signature-Ensuite | Desk, iron/ironing board, free WiFi
Meeting facility
View from property
Superior Double Room, Ensuite (Four Poster ) | Bathroom | Free toiletries

Overview of The Pilgrims Hotel

The Pilgrims Hotel

3.0 star property
3-star Canterbury hotel with bar/lounge
8.6 out of 10 Fabulous
8.6/10 Fabulous

212 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities
  • 24/7 front desk
The price is $102
Price available on 5/30/2023
Map
18 The Friars, Canterbury, England, CT1 2AS
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Self-serve laundry
  • Meeting room
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Bathtub or shower

Room options

About this area

What's nearby

  • Canterbury Cathedral - 2 min drive
  • Whitstable Beach - 15 min drive

Getting around

  • Gatwick Airport (LGW) - 76 min drive
  • London (SEN-Southend) - 84 min drive
  • Canterbury West Station - 7 min walk
  • Canterbury Chartham Station - 9 min drive
  • Canterbury East Station - 11 min walk

Restaurants

  • Nando's - 1 min walk
  • The Cherry Tree - 3 min walk
  • The Lady Luck - 1 min walk
  • Cafe St Pierre - 2 min walk
  • The Black Griffin - 2 min walk
Map

About this property

The Pilgrims Hotel

The Pilgrims Hotel is a great choice for a stay in Canterbury. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, French, Greek, Polish, Slovak

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:30 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (GBP 9.00 per day; discounts available)

Property amenities

Food and drink

  • Free cooked-to-order breakfast
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Pilgrims - This bar serves breakfast only.

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day

Parking

  • Parking is available nearby and costs GBP 9.00 per day (10 ft away)

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Pilgrims Hotel Canterbury
Pilgrims Hotel
The Pilgrims Hotel Hotel
The Pilgrims Hotel Canterbury
The Pilgrims Hotel Hotel Canterbury

Frequently asked questions

Does The Pilgrims Hotel offer free cancellation for a full refund?
Yes, The Pilgrims Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Pilgrims Hotel?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at The Pilgrims Hotel on May 30, 2023 start from $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Pilgrims Hotel?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Pilgrims Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Pilgrims Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Pilgrims Hotel?
You can check in from 3:00 PM - 10:30 PM. Check-out time is 11 AM.
What's the area around The Pilgrims Hotel like?
The Pilgrims Hotel is a short 7-minute walk from Canterbury West Station and 3 minutes' walk from Westgate Gardens. Travelers recommend the hotel for its central location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

4/10 Fair

Disappointing, especially after a high rating.
Very central location, good for walking to everything but that comes with lots of noise, especially at night with bars close by. No air conditioning, and sleeping with the windows open isn’t an option. The building is wrapped with scaffolding so we had no view and the first day there was banging and workers walking past our window. We asked the hotel not to pre-charge our credit card because of the poor exchange but they charged our full stay the day before we arrived. The room (#5) on the top floor, up narrow and steep stairs, was adequate but there was a terrible smell coming from the plumbing in the bathroom - so bad we slept with that door closed. The pillows were thin slabs of foam. The staff were very friendly and the continental breakfast is perfectly adequate. They offered toast which was a nice touch. The inside renovations they are doing to the lobby and the bar are lovely so maybe one day the room will be improved but we would not stay here again.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice and comfy!
This hotel had something we lacked in other hotels, water pressure! We would wash our hair and have a nice shower. We slept as logs even though the bed was only 140 and we shared the duvet. And the breakfast was really good, much more than we expected. Lots of friendly faces and service-minded personnel! The location very central! We'll be back!
Our bathroom
Pernilla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great central location.
Lovely characterful property in a great location just off the main shopping street and a 5 minute walk to the cathedral. We paid for parking through the hotel at an off site car park. Friendly helpful staff. Our room was quiet as it was towards the back of the hotel.
Karen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Awkward to get to as it's within the pedestrian centre which has no vehicle access till after 4pm. So, you have to walk from one of the many nearby car parks. Check-in was quick but no lift to the first floor. We got a room upgrade which was appreciated. When we returned to the hotel at 10:30pm the bar was closed so we had to go out to a nearby pub for a drink. The included breakfast is continental with no cooked options. We asked about the advertised parking charges at checkout and were told we should have requested this at check-in, the rate had also changed and there was no information on which car park we should have used. However, the hotel is in a great location so it's worth calling before arrival to discover the best parking options.
Dave, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location and cozy rooms
Valentino, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Venue, friendly staff Will definitely revisit
Ashley, 3-night trip
Verified Hotels.com guest review