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Oakwood Residence Hangzhou, Hangzhou

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No 28 Jiaogong RoadHangzhouZhejiang310012China
Family-friendly Hangzhou aparthotel in Xihu with 2 restaurants
  • Free WiFi
Very Good8.2
Great location
Rather comfortable
Great amenities
Great room
86See all 86 reviews
From 246 reviewsTripAdvisor Traveller Rating

Oakwood Residence Hangzhou, Hangzhou

from $98
  • Deluxe Studio
  • Executive Studio
  • Executive Room, 1 Bedroom
  • Deluxe Room, 2 Bedrooms (1 double bed and 1 single bed)
  • Executive Room, 2 Bedrooms
  • Executive Room, 3 Bedrooms
  • Deluxe Room, 1 Bedroom
Want more choice? Check out our other properties in Hangzhou.

At a glance

Key facts

Hotel size

  • This hotel has 321 rooms
  • This hotel is arranged over 23 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • 1 per room (up to 50 lb)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Fitness classes on site
  • Bicycle rentals on site
  • Pool sun loungers
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built 2011
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Oakleaf - This restaurant serves breakfast, lunch, and dinner.

Oakwood Residence Hangzhou, Hangzhou’s small print

Also known as

  • Hangzhou Oakwood
  • Oakwood Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Aparthotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 2000 per day

Optional extras

Rollaway beds are available for CNY 250.0 per night

Buffet breakfast is offered for an extra charge of CNY 124 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300

Airport shuttle service is offered for an extra charge of CNY 535 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Oakwood Residence Hangzhou, Hangzhou


  • In Xihu
  • Yellow Dragon Sports Center (16-minute walk)
  • Precious Stone Hill (28-minute walk)
  • Baopu Taoist Temple (29-minute walk)
  • Zhejiang University (34-minute walk)
  • Westlake Culture Plaza (35-minute walk)
  • Hangzhou Opera (36-minute walk)
  • Wulin Square (36-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) 45-min drive
  • Hangzhou Station 20-min drive
  • Hangzhou East Railway Station 24-min drive
  • Hangzhou Yuhang Station 33-min drive
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 86 reviews

Oakwood Residence Hangzhou, Hangzhou
Wonderful stay at the Oakwood. I always stay here when traveling to Hangzhou
Derrick, us8 night business trip
Oakwood Residence Hangzhou, Hangzhou
Good serviced apartment at good price
We will be happy to go back to Oakwood for for our next stay in Hangzhou. Good facilities and value. There were some problems, we were moved between several rooms, and even downgraded! But, all ended well. Loved the laundry and kitchen and bathroom. A nice high quality place at a reasonable price. Staff were mostly ok, some not so enthusiastic, some great.
A Traveler, us5 night romance trip
Oakwood Residence Hangzhou, Hangzhou
Amazing Room!!!
An amazing hotel. The suit includes a kitchen, living room, room, laundry room and a walking-in closet. So sweet!! The room is a large size.
Jing, us1 night family trip
Oakwood Residence Hangzhou, Hangzhou
A very good stay. But the clerks tried to take too much from credit card for incidentals: $800 American dollars. I discussed with management and they lowered it to $300. This was my third visit to Oakwood and no need to take so much from card as I always pay cash for incidentals. It was resolved satisfactorily. Great location.
Derrick, us10 night business trip
Oakwood Residence Hangzhou, Hangzhou
Great apartment for traveling with family
We booked a two-bedroom apartment for a family of four people and had a great stay there. The rooms are spacious and comfortable. The neighborhood is very convenient with many choices of restaurant in the mall just next to the hotel. Will need to take a taxi to the west lake but it's a short ride. Buses are convenient as well just outside the hotel. Good service from the staff as well. Will definitely stay there again next trip!
A Traveler, us1 night family trip

See all reviews

Oakwood Residence Hangzhou, Hangzhou

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