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Oakwood Residence Hangzhou, Hangzhou

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No 28 Jiaogong RoadHangzhouZhejiang310012China

Luxury Xihu apartment with kitchen, comfy bedding
  • Free WiFi
Very Good8.4
Bar and Beverages
Bar is awesome
Great location
Rather comfortable
Great room
90See all 90 reviews
From 248 reviewsTripAdvisor Traveller Rating

Oakwood Residence Hangzhou, Hangzhou

from $106
  • Deluxe Studio
  • Executive Studio
  • Executive Room, 1 Bedroom
  • Deluxe Room, 2 Bedrooms
  • Executive Room, 2 Bedrooms
  • Executive Room, 3 Bedrooms
  • Deluxe Room, 1 Bedroom
  • Executive One Bedroom (Twin Beds)
  • Executive Two Bedrooms(King Bed+Two Bed)
  • Executive Three Bedrooms (King+Twin Beds)
  • Executive Studio (Twin Beds)

At a glance

Key facts

Hotel size

  • This hotel has 321 rooms
  • This hotel is arranged over 23 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • 1 per room (up to 50 lb)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Fitness classes on site
  • Bicycle rentals on site
  • Pool sun loungers
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built 2011
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Oakleaf - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Oakroom - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Oakwood Residence Hangzhou, Hangzhou’s small print

Also known as

  • Hangzhou Oakwood
  • Oakwood Hangzhou
  • Oakwood Residence Aparthotel
  • Oakwood Residence Aparthotel Hangzhou
  • Oakwood Residence Hangzhou
  • Oakwood Residence Hangzhou Hotel Hangzhou
  • Oakwood Residence Hotel Hangzhou


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 2000 per day

Optional extras

Rollaway beds are available for CNY 250.0 per day

Buffet breakfast is offered for an extra charge of CNY 124 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CNY 300 per pet, per stay, plus a one-time cleaning fee of CNY 300

Airport shuttle service is offered for an extra charge of CNY 535 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Oakwood Residence Hangzhou, Hangzhou


  • In Xihu
  • Yellow Dragon Sports Center - 16 min walk
  • Precious Stone Hill - 28 min walk
  • Baopu Taoist Temple - 29 min walk
  • Zhejiang University - 34 min walk
  • Westlake Culture Plaza - 35 min walk
  • Hangzhou Opera - 36 min walk
  • Wulin Square - 36 min walk

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive
  • Hangzhou Station - 20 min drive
  • Hangzhou East Railway Station - 24 min drive
  • Hangzhou Yuhang Station - 33 min drive
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.4 From 90 reviews

Oakwood Residence Hangzhou, Hangzhou
Terrific stay
It's always terrific. Many nearby restaurants and convenient stores.
Derrick, us7 night trip
Oakwood Residence Hangzhou, Hangzhou
Wonderful stay at the Oakwood. I always stay here when traveling to Hangzhou
Derrick, us8 night business trip
Oakwood Residence Hangzhou, Hangzhou
Good serviced apartment at good price
We will be happy to go back to Oakwood for for our next stay in Hangzhou. Good facilities and value. There were some problems, we were moved between several rooms, and even downgraded! But, all ended well. Loved the laundry and kitchen and bathroom. A nice high quality place at a reasonable price. Staff were mostly ok, some not so enthusiastic, some great.
A Traveler, us5 night romance trip
Oakwood Residence Hangzhou, Hangzhou
Amazing Room!!!
An amazing hotel. The suit includes a kitchen, living room, room, laundry room and a walking-in closet. So sweet!! The room is a large size.
Jing, us1 night family trip
Oakwood Residence Hangzhou, Hangzhou
A very good stay. But the clerks tried to take too much from credit card for incidentals: $800 American dollars. I discussed with management and they lowered it to $300. This was my third visit to Oakwood and no need to take so much from card as I always pay cash for incidentals. It was resolved satisfactorily. Great location.
Derrick, us10 night business trip

See all reviews

Oakwood Residence Hangzhou, Hangzhou

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