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Sugar Palm Grand Hillside
4-star hotel with outdoor pool, near Kata Beach
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From$72$18
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
1 Khoktanod Soi 3, Karon, 83100, Phuket, Thailand
8.4.Very Good.33 verified Hotels.com guest reviews
I'm pleased with the quality for the price. This hotel was a quick walk to the beach and…
Feb 22, 2021
Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many…
Feb 1, 2020
Official standards
This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 106 guestrooms
- Daily housekeeping
- Near the beach
- Restaurant and bar/lounge
- Outdoor pool
- Rooftop terrace
For families
- Free cribs/infant beds
- Children's pool
- Babysitting or childcare (surcharge)
- Rollaway/extra beds (surcharge)
- Refrigerator
- Private bathroom
What’s around
- Kata Beach - 4 min walk
- Kata Noi Beach - 12 min walk
- Karon Beach - 25 min walk
- Big Buddha - 38 min walk
- Kata Porpeang Market - 15 min walk
- Dino Park Mini Golf - 27 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Double or Twin Room, 1 Double or 2 Twin Beds
- Grand Room, Pool Access
- Grand Jacuzzi
What’s around
Landmarks
- Kata Beach - 4 min walk
- Kata Noi Beach - 12 min walk
- Karon Beach - 25 min walk
- Big Buddha - 38 min walk
- Kata Porpeang Market - 15 min walk
- Dino Park Mini Golf - 27 min walk
- Karon View Point - 36 min walk
- Karon Beach Roundabout - 2.5 mi / 4 km
- Karon Market - 2.8 mi / 4.5 km
- Karon Temple - 2.9 mi / 4.6 km
- Chalong Bay - 4.2 mi / 6.7 km
Getting around
- Phuket Intl. Airport (HKT) - 58 min drive
- Airport shuttle (surcharge)
map
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See on map
1 Khoktanod Soi 3, Karon, 83100, Phuket, Thailand
At a glance
Hotel size
- This hotel has 106 rooms
- This hotel is arranged over 11 floors
Arriving/leaving
- Check-in time 2:00 PM-anytime
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Onsite parking limited
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Poolside bar
- Room service (during limited hours)
Things to do
- Beach towels
- Outdoor pool
- Children's pool
- Fitness facilities
- Spa services on site
- Spa treatment room(s)
- Kayaking nearby
- Parasailing nearby
- Rafting nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Water skiing nearby
- Windsurfing nearby
- Pool sun loungers
- Sauna
Working away
- Meeting rooms
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Porter/bellhop
Facilities
- Number of buildings/towers - 3
- Year Built - 2009
- Elevator
- Designated smoking areas
- Rooftop terrace
- Garden
- Terrace
- Library
Accessibility
- Braille or raised signage
- Visual alarms in hallways
- Handrails in stairways
- Doorbell/telephone notification
Languages Spoken
- Chinese
- English
- Filipino
- Japanese
- Russian
- Thai
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
Things to enjoy
- Balcony
Freshen up
- Private bathroom
- Separate bathtub and shower
- Rainfall showerhead
- Free toiletries
- Hair dryer
Be entertained
- 43-inch TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments.
Dining
Baby Palm - This restaurant serves breakfast and lunch.
7th Heaven Sky Bar - This rooftop bar overlooks the ocean. Open daily.
7th Heaven Sky Bar - This rooftop bar overlooks the ocean. Open daily.
Recreation
On Site
- Fitness facilities
- Sauna
Nearby
- Kayaking nearby
- Parasailing nearby
- Rafting nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Water skiing nearby
- Windsurfing nearby
Small print
Also known as
- Grand Hillside Sugar Palm
- Sugar Palm Grand, Hillside Hotel Kata Beach
- Sugar Palm Grand, Hillside Phuket/Kata Beach
- Sugar Palm Grand Hillside Hotel Karon
- Sugar Palm Grand Hillside Karon
- Sugar Palm Hillside Karon
- Sugar Palm Grand Hillside Hotel
- Sugar Palm Grand Hillside Karon
- Sugar Palm Grand Hillside Hotel Karon
- Grand Sugar
- Sugar Palm Grand
- Sugar Palm Grand Hillside
- Sugar Palm Grand Hillside Hotel
- Sugar Palm Grand Hillside Hotel Phuket
- Sugar Palm Grand Hillside Phuket
- Sugar Palm Hillside
- Sugar Palm Grand Hillside Kata
Optional extras
Early check-in can be arranged for an extra charge of THB 200 (subject to availability)
Late check-out can be arranged for an extra charge of THB 200 (subject to availability)
Rollaway beds are available for THB 1300.0 per night
Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 250 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way, Maximum occupancy 2)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).
For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Sugar Palm Grand Hillside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking. Parking spots may be limited.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2:00 PM - anytime. There's a charge of THB 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of THB 200 (subject to availability).
- Yes, Baby Palm offers ocean views. Nearby restaurants include Boathouse Wine & Grill (4-min walk), Kata On Fire Bar & Gril (4-min walk), and Two Chefs Kata Beach (4-min walk).
- Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
- Have fun with nearby activities like boat tours, kayaking, and mountain climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Sugar Palm Grand Hillside also has a garden.
8.4.Very Good.33 verified Hotels.com guest reviews
- 10.0.Exceptional
Hotel staff very friendly. Good location near to beach
4 night romance trip, Dec 28, 2019
Verified Expedia guest review
- 6.0.Good
Ordinary stay and experience.
Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.
3 night trip, Dec 12, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Quite place , smelly rooms
Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .
5 night family trip, Oct 6, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Convenient and nice spacious rooms
Contacting the hotel a week before the booking was very difficult as emails and calls weren't getting picked up. Later on they said the email didn't go to their main line. Once they answered, it was smooth from there. The hill that people complain about isn't that bad, it's nice exercise. Room was spacious and the jacuzzi tub was great to soak dive gear and dry it on the huge balcony. The queen bed was actually 2 singles put together, but it was still comfy and clean. Bathroom was a bit small and in the morning there was a bad smell from pumping sewage, keep it closed. Area nearby was great and convenient. The sky bar was amazing, loved it. Also enjoyed the omelets at breakfast. Hotel did a thoughtful event for easter too, very sweet. Rented scooter through hotel too @250 baht and airport transfer @ 1000 baht. Nice hotel, we enjoyed our stay.
Pei Ming, 2 night romance trip, Apr 19, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
This is the title of my review (a good review)
Great stay. Staff were helpful and friendly, and room was comfortable. Excellent location too, only a few minutes from the main beach, and not too far from Kata Noi for something a little quieter and less crowded.
5 night romance trip, Dec 23, 2018
Verified Hotels.com guest review
- 4.0.Fair
Not soo good....
IT was sound bad every day..then fix the hotel but i should have a refund for the fixing trouble sound.i was sick too.and Ask for help in the loby. But the loby show us too the doctor by the computer and no help whith CAR..IT was raining too....
Stig, 11 night family trip, Jul 13, 2018
Verified Hotels.com guest review
- 4.0.Fair
"Has been" hotel...mauvais management :plus jamais
Séjour d'une semaine sur place. Je ne suis pas du genre à mettre des notes passables,mais dans ce cas là,je me dois de le faire pour avertir les personnes exigeantes. Hôtel certainement très bien il y a 20 ans,mais pas du tout de nos jours.(standards dépassés) Hôtel surnoté par d autres clients,à croire qu'ils n ont jamais connu mieux... Côtés positifs:hôtel proche de tout à pied:plage de Kata,magasins,restaurants,animation locale. Côtés négatifs :hôtel très difficile d'accès pour personnes à mobilité réduite,chambre et mobilier usagés/viellots. En pleine journée,campagne d'éradication de moustiques(gaz nocif) sans avoir averti la clientèle :c est honteux.(intoxication) Au petit matin(09h30),à deux reprises : rotofil à moteur thermique qui reveillent les clients (d habitude,cela se fait avec un rotofil électrique,bien davantage silencieux; ou à la main....) Management averti mais se moque du bien-être de la clientèle.S excuse constamment mais ne fait rien concrètement. Pas assez de transats au bord de la piscine. Sur place,service de location de scooters proposant des scooteurs très vieux et en mauvais état. Je passe d autres faits négatifs. 60€/jours sans petit dej: trop cher pour le peu de prestations. Clientèle chinoise et russe trop bruyante. Bref,je n y retournerai pas.Y'a mieux sur Kata et à des tarifs inférieurs. Très déçu d'avoir choisi cet hôtel en ayant suivi les avis de certains clients "hotels.com"
OLIVIER, 6 night trip, Feb 18, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Proche plage et belle piscine
Hôtel idéalement bien placé, très près de la plage, à 2 minutes à pied. Le petit déjeuner sous forme d’un grand buffet est plus que satisfaisant. Le personnel agréable, nous avons pris la chambre avec bain bulle sur le balcon qui est très agréable. Nous y retournerons
Christophe, 4 night trip, Feb 7, 2020
Verified Hotels.com guest review
- 8.0.Very Good
Ottimo trattamento e hotel eccezionale .consiglio vivamente
Maurizio, 9 night family trip, Feb 2, 2020
Verified Expedia guest review
- 8.0.Very Good
Les l’emplacement et la vue sur la mer et les piscines et les chambres spacieuses. Personnel accueillant et agréable Le moins petit déjeuner salé à améliorer
Jannick, 11 night romance trip, Jan 25, 2020
Verified Expedia guest review