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All properties in Karon, Thailand
1 room, 2 adults

Sugar Palm Grand Hillside, Karon

4-star4 stars
Great for familiesThis property has good facilities for families.
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100, Thailand

4-star hotel with outdoor pool, near Kata Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 1,070 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beautiful beach
Great location
Best value for money
Ordinary amenities

Sugar Palm Grand Hillside, Karon

from $39
  • Grand Deluxe
  • Grand Room, Pool Access
  • Grand Jacuzzi

What’s around Sugar Palm Grand Hillside, Karon


  • Kata Beach - 4 min walk
  • Kata Noi Beach - 12 min walk
  • Karon Beach - 25 min walk
  • Kata Porpeang Market - 15 min walk
  • Dino Park Mini Golf - 20 min walk
  • Kok Chang Safari Elephant Trekking - 28 min walk
  • Karon View Point - 36 min walk
  • Karon Beach Roundabout - 2.5 mi / 4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 42 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Sauna
Working away
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 3
  • Year Built - 2009
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Japanese
  • Russian
  • Thai

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Baby Palm - This restaurant serves breakfast and lunch.


On Site

  • Fitness facilities
  • Sauna


  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Sugar Palm Grand Hillside, Karon’s small print

Also known as

  • Grand Hillside Sugar Palm
  • Sugar Palm Grand, Hillside Hotel Kata Beach
  • Sugar Palm Grand, Hillside Phuket/Kata Beach
  • Sugar Palm Grand Hillside Hotel Karon
  • Sugar Palm Grand Hillside Karon
  • Sugar Palm Hillside Karon
  • Sugar Palm Grand Hillside Hotel
  • Sugar Palm Grand Hillside Karon
  • Sugar Palm Grand Hillside Hotel Karon
  • Grand Sugar
  • Sugar Palm Grand
  • Sugar Palm Grand Hillside
  • Sugar Palm Grand Hillside Hotel
  • Sugar Palm Grand Hillside Hotel Phuket
  • Sugar Palm Grand Hillside Phuket
  • Sugar Palm Hillside
  • Sugar Palm Grand Hillside Kata


Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Early check-in can be arranged for an extra charge of THB 200 (subject to availability)

Rollaway beds are available for THB 1300.00 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 54 reviews

Very Good 8.0
Quite place , smelly rooms
Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .
il5 night family trip
Very Good 8.0
Convenient and nice spacious rooms
Contacting the hotel a week before the booking was very difficult as emails and calls weren't getting picked up. Later on they said the email didn't go to their main line. Once they answered, it was smooth from there. The hill that people complain about isn't that bad, it's nice exercise. Room was spacious and the jacuzzi tub was great to soak dive gear and dry it on the huge balcony. The queen bed was actually 2 singles put together, but it was still comfy and clean. Bathroom was a bit small and in the morning there was a bad smell from pumping sewage, keep it closed. Area nearby was great and convenient. The sky bar was amazing, loved it. Also enjoyed the omelets at breakfast. Hotel did a thoughtful event for easter too, very sweet. Rented scooter through hotel too @250 baht and airport transfer @ 1000 baht. Nice hotel, we enjoyed our stay.
Pei Ming, sg2 night romance trip
Exceptional 10.0
This is the title of my review (a good review)
Great stay. Staff were helpful and friendly, and room was comfortable. Excellent location too, only a few minutes from the main beach, and not too far from Kata Noi for something a little quieter and less crowded.
hk5 night romance trip
Fair 4.0
Not soo good....
IT was sound bad every day..then fix the hotel but i should have a refund for the fixing trouble sound.i was sick too.and Ask for help in the loby. But the loby show us too the doctor by the computer and no help whith CAR..IT was raining too....
Stig, gbFamily trip
Poor 2.0
I’ve been numerous times to Thailand in the past 10yrs but had never experienced such bad service and attitude from a hotel. During our 5 nights stay it felt like the staff had no proper training or simply could not care enough to provide a good service. To exemplify, a hotel so-called 4 stars cannot: give to couples a voucher of welcome drink for one; serve cold food at breakfast. The buffet overall was pretty unsatisfying; run out of hot water daily; refuse to supply ice to the room and instead tell you to go buy it in the supermarket; be unhelpful when you need a taxi; advertise its free mini bar that consists of: 1x cola; 1x juice and 1x beer; advertise its sky bar that is only open from 5:30pm to 8pm. IF it opens: in one of the evenings there was no one working there, I called the reception and the excuse was the bad weather, which was not the case, it was a beautiful evening and there were many guests like us just wanting to enjoy the sunset; insist to charge you for a broken drinking glass - which for sure we did not break. Yet, with all the limitations, the most upsetting was the kind of answer to each situation: always a categoric and rude “NO”. Without any of the kindness and sweet hospitality typical of Thailand. Which is a shame because the property itself is nicely designed and the location is really good. But the service was so bad that along our stay we had no desire to even try the swimming pool - whatever, the pool bar was always closed anyway.
as5 night romance trip

Sugar Palm Grand Hillside, Karon

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