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Hotel Neptuno Gran Canaria, Gran Canaria

4 stars
Avenida Alfeceres Provisionales, 29Playa del Ingles, San Bartolome de TirajanaGran Canaria35100Spain, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Service
Fantastic service
Food
Delicious food
Amenities
Great amenities
Wellness Area
Poor wellness & sports facilities
77See all 77 Hotels.com reviews
From 1,001 reviewsTripAdvisor Traveller Rating

Hotel Neptuno Gran Canaria, Gran Canaria

Hotel Info: 866-539-8117

from $157
  • Double Room (short stay)
  • Standard Twin Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Hotel Neptuno Gran Canaria
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Safes in guestrooms can be used for EUR 2 per day

Airport shuttle service is offered for an extra charge

High-speed Internet access (wired) is available in public areas for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • In-room safe

Special features

Dining

Nautilus - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

La Sirena - This gastropub specializes in international cuisine and serves lunch only.

Sotavento - Onsite bar.

Recreation

On Site

  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Neptuno Gran Canaria, Gran Canaria’s small print

Also known as

  • Hotel Neptuno Gran Canaria
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Safes in guestrooms can be used for EUR 2 per day

Airport shuttle service is offered for an extra charge

High-speed Internet access (wired) is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 77 reviews

Hotel Neptuno Gran Canaria, Gran Canaria
Excellent4.0 / 5
Great location and friendly staff
Great access to Yumbo Centre. Loved the pool and although the dining area was underground with no atmosphere or view, the food was varied each day, fresh and great quality. Pool area was busy but we always found a sunbed...eventually. Recommend this hotel and will definitely return. Disappointing bathrooms and aircon just good enough, but neither need to be complained about really
10 night romance trip
Hotel Neptuno Gran Canaria, Gran Canaria
Excellent4.0 / 5
Good Hotel in Good area
Stayed here with a friend at the end of June for 7 nights. Was a bit worried after reading a couple of bad reviews. But we got there easily from the airport on the bus which dropped us 2 min walk away. The lady on reception was very friendly and informative/helpful and check in was good. Our room was great, clean decent size and had a nice pool view. Bed was good and shower was too. Bathroom was a good size with window to let steam out. We had half board and the breakfast was good with fresh cooking of eggs and bacon on request along with usual cereals etc. Dinner was also fine with the standard type of buffet food. I didn't get any upset stomach which is obviously a good sign. The week we stayed the people staying at the hotel were older than we thought they would be. It's situated opposite the Yumbo Centre so convenient for shops or getting home at 5am from the many bars. Overall didn't have any issues.
7 night trip with friends
Hotel Neptuno Gran Canaria, Gran Canaria
Excellent4.0 / 5
Hotel Neptuno - always the best!
Very good location. Friendly staff. Good price. Efficient check-in and check-out. Nice karaoke. Adults only so more relaxing than the 'usual' type of holiday hotel full or children screaming and running around all over the place with parents who can't/don't control them.
7 night romance trip
Hotel Neptuno Gran Canaria, Gran Canaria
Excellent4.0 / 5
Really Nice Hotel
Excellent hotel with really nice staff. Room was clean and the bed was comfortable. Definitely stay here again.
1 night romance trip
Hotel Neptuno Gran Canaria, Gran Canaria
Excellent4.0 / 5
Friendly Hotel
This hotel is next to the Yumbo Centre, and convenient for buses to the shopping centre and airport, staff pleasant and helpful. We stayed on a half board basis, a good variety of food provided, our room had been refurbished. My wife enjoyed her manicure treatment with Stephanie, very professional, it kept my wife happy for the rest of our stay . . . . .
5 night romance trip

See all reviews

Hotel Neptuno Gran Canaria, Gran Canaria

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