Mercure London Staines-upon-Thames Hotel, Staines
Riverfront hotel with 2 bars/lounges, near Thorpe Park
- Free WiFi and free parking
- [1/33]
- Classic Room (Family) - Guest Room [2/33]
- Classic Double Room - Guest Room [3/33]
- Classic Double Room - Guest Room [4/33]
- Classic Double Room - Guest Room [5/33]
- Classic Room - Guest Room [6/33]
- Classic Room - Bathroom [7/33]
- Classic Room - Bathroom [8/33]
- Hotel Entrance [9/33]
- Terrace/Patio [10/33]
- Hotel Front [11/33]
- Hotel Bar [12/33]
- Restaurant [13/33]
- Restaurant [14/33]
- Restaurant [15/33]
- Lobby Sitting Area [16/33]
- Lobby Sitting Area [17/33]
- Reception [18/33]
- Lobby Lounge [19/33]
- Meeting Facility [20/33]
- Business Center [21/33]
- Property Amenity [22/33]
- Property Amenity [23/33]
- Classic Room (Family) - Guest Room [24/33]
- Classic Double Room - Guest Room [25/33]
- Classic Room (Family) - Guest Room [26/33]
- Classic Double Room - Bathroom [27/33]
- Hotel Front [28/33]
- Lake [29/33]
- Restaurant [30/33]
- Dining [31/33]
- Restaurant [32/33]
- Dining [33/33]
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Classic Room (Family) - Guest Room
Classic Double Room - Guest Room
Classic Double Room - Guest Room
Classic Double Room - Guest Room
Classic Room - Guest Room
Classic Room - Bathroom
Classic Room - Bathroom
Hotel Entrance
Terrace/Patio
Hotel Front
Hotel Bar
Restaurant
Restaurant
Restaurant
Lobby Sitting Area
Lobby Sitting Area
Reception
Lobby Lounge
Meeting Facility
Business Center
Property Amenity
Property Amenity
Classic Room (Family) - Guest Room
Classic Double Room - Guest Room
Classic Room (Family) - Guest Room
Classic Double Room - Bathroom
Hotel Front
Lake
Restaurant
Dining
Restaurant
Dining
[1/33]
Good
Service
Fantastic service
Location
Great location
Value for money
Fairly good value for money
Amenities
Amenities are not the best
TripAdvisor Traveller Rating: 3.5
From 758 reviews
Hotels.com® Rewards
Mercure London Staines-upon-Thames Hotel, Staines
from $87- Classic Double Room
- Classic Room
- Classic Room (Family)
- Room
- Privilege, Double Room
At a glance
Key facts
Hotel size
- This hotel has 88 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time starts at 2 PM
- Check-out time is noon
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
Travelling with others
Children
- Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed *
- 1 per room
Internet
- Free WiFi in rooms
Recent reviews
Good 7.0 From 99 reviews
Mercure London Staines-upon-Thames Hotel, Staines
Very Good
Good, centrally located hotel, friendly staff
The location in downtown Staines cannot be beat. The staff were very friendly and helpful. And the room had lovely views over the Thames, and balcony which must be lovely in the summer. The one issue is that the building is very old, and really could do with being upgraded. In order to get to the rooms, you have to go up and down various half staircases in order to get to the rooms - there is no elevator. This is not an issue for me, but for my elderly mother, it was a little more difficult. In addition, the room itself was very cold. The hotel provides a plug-in electric heater, in addition to the central heating, which definitely helped. The private car park is a definite bonus, particularly in central Staines.
Mercure London Staines-upon-Thames Hotel, Staines
Exceptional
Wonderful room and an amazing view
Mercure London Staines-upon-Thames Hotel, Staines
Fair
Ok but needs a makeover and a proper chef!
OK hotel but avoid the curry
Mercure London Staines-upon-Thames Hotel, Staines
Good
Not a Great First Impression, But Overall OK :)
We arrived in the middle of a rainstorm. The hotel has limited parking and the lot was full. There was water in the hotel lobby and it generally felt wet. The stairs creaked badly when we walked up to our room. First impression was, "What have we gotten into?" Then it got better - the room was wonderful with a modern bathroom and a door that opened out onto the Thames river. The hotel is located a block away from shopping and restaurants, so we walked to all of our meals. We had a wonderful romantic walk along the Thames for our last evening in England. The hotel lobby and common areas need attention, but the room itself was great. We ended up having to park in a city parking lot for a total of 20 dollars over two days - not terrible, but not great either.
Mercure London Staines-upon-Thames Hotel, Staines
Very Good
Middle of the Road
Pros: Nice river view. Good food. Clean room. Reasonable price. Airport bus (#441, 4Euros) 2 minute walk (1 hr ride.) Cons: Old building that needs some major remodel. Definitely feel worried walking down the halls. Paint is dirty, etc.
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