Mercure London Staines-upon-Thames Hotel, Staines
Riverfront hotel with 2 bars/lounges, near Thorpe Park
- Free WiFi and free parking
- Hotel Front [1/28]
- Classic Room (Family) - Guest Room [2/28]
- Guest Room [3/28]
- Classic Double Room - Guest Room [4/28]
- Guest Room [5/28]
- Classic Double Room - Guest Room [6/28]
- Classic Double Room - Bathroom [7/28]
- Classic Room - Bathroom [8/28]
- Hotel Entrance [9/28]
- Hotel Bar [10/28]
- Restaurant [11/28]
- Restaurant [12/28]
- Restaurant [13/28]
- Lobby Lounge [14/28]
- Lobby Sitting Area [15/28]
- Lobby Sitting Area [16/28]
- Reception [17/28]
- Sports Facility [18/28]
- Sports Facility [19/28]
- Meeting Facility [20/28]
- Business Center [21/28]
- Property Amenity [22/28]
- Guest Room [23/28]
- Classic Room (Family) - Guest Room [24/28]
- Restaurant [25/28]
- Restaurant [26/28]
- [27/28]
- [28/28]
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Hotel Front
Classic Room (Family) - Guest Room
Guest Room
Classic Double Room - Guest Room
Guest Room
Classic Double Room - Guest Room
Classic Double Room - Bathroom
Classic Room - Bathroom
Hotel Entrance
Hotel Bar
Restaurant
Restaurant
Restaurant
Lobby Lounge
Lobby Sitting Area
Lobby Sitting Area
Reception
Sports Facility
Sports Facility
Meeting Facility
Business Center
Property Amenity
Guest Room
Classic Room (Family) - Guest Room
Restaurant
Restaurant
Hotel Front[1/28]
Good
Location
Great location
Breakfast
Tasty breakfast
Value for money
Fairly good value for money
Amenities
Amenities are not the best
TripAdvisor Traveller Rating: 3.5
From 818 reviews
Hotels.com® Rewards
Mercure London Staines-upon-Thames Hotel, Staines
from $73- Classic Double Room
- Classic Room
- Classic Room (Family)
- Room
At a glance
Key facts
Hotel size
- This hotel has 88 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time starts at 2 PM
- Check-out time is noon
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
Travelling with others
Children
- Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed *
- 1 per room
Internet
- Free WiFi in rooms
Recent reviews
Good 7.0 From 91 reviews
Mercure London Staines-upon-Thames Hotel, Staines
Very Good
Good, centrally located hotel, friendly staff
The location in downtown Staines cannot be beat. The staff were very friendly and helpful. And the room had lovely views over the Thames, and balcony which must be lovely in the summer. The one issue is that the building is very old, and really could do with being upgraded. In order to get to the rooms, you have to go up and down various half staircases in order to get to the rooms - there is no elevator. This is not an issue for me, but for my elderly mother, it was a little more difficult. In addition, the room itself was very cold. The hotel provides a plug-in electric heater, in addition to the central heating, which definitely helped. The private car park is a definite bonus, particularly in central Staines.
Mercure London Staines-upon-Thames Hotel, Staines
Exceptional
Wonderful room and an amazing view
Mercure London Staines-upon-Thames Hotel, Staines
Very Good
Riverfront hotel in Staines
Stayed at the Mercure Thames Lodge for two nights. The room (2) that I had was on the ground floor with views of the river. The room also had patio doors so you could go straight out to the towpath. As has been noted in other reviews the pillows in the room were the thinnest that I have I come across On the patio outside there was this ashtray full of cigarette ends and it was not cleared whilst I was there. It was moved so they knew it was there. When I arrived I found that one of the bedside lights was not working. I reported this to reception before I went off to work. When I got back to the Hotel in the evening I found that the light had NOT been fixed. They do a good breakfast, however I found that the waiter wanted you in and out ASAP even though there was only one other table occupied. I cannot comment on the food for lunch or dinner as I ate in my favourite restaurants in town. I thought that the bar prices were expensive. Laura on reception and the bar staff were great. I will definitely be staying at the Mercure Thames Lodge when I have to stay in Staines again.
Mercure London Staines-upon-Thames Hotel, Staines
Very Good
I like the room because it was near to the river and shops. The carpet and furniture were very old but I like the location.
Mercure London Staines-upon-Thames Hotel, Staines
Very Good
Needs a refurb
Hotel was fine. Staff were really welcoming. Public areas need a major uplift. It looks very tired
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