Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Boca del Rio, Veracruz, Mexico
1 room, 2 adults

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Beach nearby
Av Las Americas 241, Boca del Rio, VER, 94299, Mexico

4-star hotel with outdoor pool, connected to the convention center, near Plaza Las Americas Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)
    • Beach nearby
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

See more

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Everything was great, I strongly recommend the hotel Mar 25, 2020
  • Service is great, people always willing to help, I did not like the smell in the hallway…Mar 12, 2020

Ramada Plaza by Wyndham Veracruz Boca del Rio

from $37
  • Suite, 1 King Bed, Non Smoking (Castelo)
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking

What’s around Ramada Plaza by Wyndham Veracruz Boca del Rio

Landmarks

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1 min walk
  • World Trade Center Veracruz - 6 min walk
  • Mocambo Beach - 13 min walk
  • Andamar Lifestyle Center - 7 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 29 min drive
  • Veracruz Central Station - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 1 PM
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Onsite extended parking (fees apply)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2920
  • Conference space size (meters) - 271
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Ramada Plaza by Wyndham Veracruz Boca del Rio’s small print

Also known as

  • Castelo Boca del Rio
  • Castelo Hotel Boca Rio Veracruz
  • Castelo Hotel Boca del Rio
  • Hotel Castelo
  • Castelo Hotel Veracruz/Boca Del Rio, Mexico
  • Castelo Boca Rio Veracruz
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 between bookings.

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Buffet breakfast is offered for an extra charge of MXN 180 for adults and MXN 180 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ramada Plaza by Wyndham Veracruz Boca del Rio

  • Does Ramada Plaza by Wyndham Veracruz Boca del Rio offer free cancellation for a full refund?
    Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ramada Plaza by Wyndham Veracruz Boca del Rio currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Yes, there's free self and valet parking.
  • Is there a pool at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Yes, there's an outdoor pool.
  • Are pets allowed at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ramada Plaza by Wyndham Veracruz Boca del Rio?
    You can check in from 3:00 PM - 10:00 PM. There's a 50% charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Domu Sushi Bar (4-min walk), La Estancia de Boca (4-min walk), and Plaza Andamar (6-min walk).
  • What is there to do near Ramada Plaza by Wyndham Veracruz Boca del Rio?
    Recommended spots to visit include Plaza Las Americas Shopping Mall (1-min walk) and World Trade Center Veracruz (6-min walk), along with Andamar Lifestyle Center (7-min walk) and Mocambo Beach (13-min walk).

Recent reviews

Superb 9.0 From 350 reviews

Exceptional 10.0
Great location! Next to Mall of Americas where it was the only place to walk when it was 100 degrees outside with 95% humidity. 😉
Beatriz, us11 night trip
Exceptional 10.0
I liked location, transportation and shopping plazas around it , personal was very kind and friendly
us3 night family trip
Exceptional 10.0
Mine was a short stay. I only slept there but everything was just great.
us2 night business trip
Good 6.0
Hotel location is great because pretty much you have everything around. The problem we had with this hotel was: First 3 days, cleanliness of the room was nice, coffee, shampoo etc. The fourth day until our departure, no coffee and floor was dusty. Lounge area: waiters and service is so slow! We went twice for late dinner and they took over 20 minutes to sit us and ask for drinks, lounge was always empty. Morning buffet: omg this’s our only good best part Of this hotel, starting from service, food, cleanliness. Everybody from that schedule work as a team. Thanks to Francisco- manager. Doesn’t compare to the afternoon shift! Overall was ok but I think I’ll consider another hotel before thinking to coming back to this location.
Juana, us7 night family trip
Exceptional 10.0
It was an amazing 😉 experience. The staff was so nice and cute. We had a good time with them.
us3 night romance trip
Exceptional 10.0
Very clean and modern super friendly staff. Nice spacious room
us2 night trip
Very Good 8.0
Good place if you don't care for a view.
The hotel is clean and modern and rooms are comfortable. Nevertheless there is no view and located in a very busy street that you need to cross to get to the Mall and restaurants. Staff in general is nice and helpful but they moved us to another room due to maintenance issues. AC wasn't working well. We also had an issue with the restaurant staff when in an empty cafeteria after ordering food and drinks one of the guests ate a mango. Fortunately our waiter intervened and didn't became a major issue.
Rocio, us5 night trip with friends
Very Good 8.0
It was clean staff was helpful buffet had a large variety
us1 night family trip
Very Good 8.0
Restos good , staff members were very good. Though I must say the food made me sick one day for several other days. View from window very poor as it overlooked the shopping center.
us17 night trip
Very Good 8.0
Nice and spacious rooms, clean, and welcoming and friendly staff. Across a large mall with plenty of dining options. Food buffet is ok but not great; some potatos on breakfast were old and disgusting. Sunday buffet has seafood as choice.
us2 night family trip

Ramada Plaza by Wyndham Veracruz Boca del Rio