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Hotel Palace Guayaquil

4.0 star property
4-star hotel in Downtown Guayaquil with restaurant and conference centre
VIP Access

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Hotel Palace Guayaquil

Photo gallery for Hotel Palace Guayaquil

Arcade
Front of property
Room, 2 Double Beds | In-room dining
Breakfast, lunch and dinner served
Interior entrance

Overview of Hotel Palace Guayaquil

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
Main amenities
  • Daily housekeeping
  • Restaurants
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

About this area

What's nearby

  • In Downtown Guayaquil
  • Malecon 2000 - 1 min drive
  • U.S. Consulate General - 10 min drive

Getting around

  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 9 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • La Pepa de Oro - 6 min walk
  • La Pata Gorda - 4 min walk
  • Toro Asado - 3 min walk
  • Sanduches Don Pepe - 9 min walk
  • La Autentica Omega 3 - 7 min walk
Map

About this property

Hotel Palace Guayaquil

Hotel Palace Guayaquil is only 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours) for USD 12 per vehicle return. Guests can visit the fitness centre for a workout or grab a bite to eat at Palace Restaurante, which serves breakfast, lunch and dinner.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 5.00 km*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1722 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1958
  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Palace Restaurante – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle (return. Maximum occupancy 4)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 36.6 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Hotel Palace Guayaquil
Palace Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Does Hotel Palace Guayaquil offer free cancellation for a full refund?
Yes, Hotel Palace Guayaquil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palace Guayaquil?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palace Guayaquil?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palace Guayaquil?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Palace Guayaquil?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle return.
What are the check-in and check-out times at Hotel Palace Guayaquil?
You can check in from 2 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Palace Guayaquil and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Palace Guayaquil?
Yes, there's an on-site restaurant, Palace Restaurante.
What's the area around Hotel Palace Guayaquil like?
Hotel Palace Guayaquil is in Downtown Guayaquil, a short 9-minute drive from Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) and 3 minutes' walk from Malecon 2000.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

My Go-To Hotel
When I fly into Guayaquil I most times have to stay overnight for my next leg of my journey. This is my favorite go-to hotel in Guayaquil.
Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gracias, muy todo como siempre
gabriela, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was there under a medical emergency situation after experiencing a heart attack and spending three weeks in the hospital. Everyone was extremely understanding, helpful and courteous to me. I hope to be able to go back for a visit when I am in better health and can appreciate the stay.
Jana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fredi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Not in the safest area. Nice buffet breakfast included. All the staff is courteous and helpful. We didn’t arrive until midnight and hotel was well staffed even at that hour.
Debra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

America, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent staff and service !!!
Mara, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great front desk service! Receptionist was great!
Eric, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel for business travel
Room was clean, food was great. Attention from the staff in the restaurant could be better.
1-night business trip
Verified Hotels.com guest review