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GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York

3 stars
300 W 22nd StreetNew YorkNY10011United States of America, 800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Comfort
More comfort would be nice
354See all 354 Hotels.com reviews
From 1,118 reviewsTripAdvisor Traveller Rating

GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York

Hotel Info: 866-539-8117

from $109
  • Room, 1 Double Bed, Non Smoking (Larger Room)
  • Lead in Room
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Run of House
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room King or Double.
  • Room (Assigned at Check-in)
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Chelsea GEM
  • Chelsea GEM Hotel
  • GEM Chelsea
  • GEM Chelsea Hotel
  • GEM Hotel
  • GEM Hotel Chelsea
  • Hotel GEM
  • Hotel GEM Chelsea

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Optional extras

Self parking costs USD 45.00 per day

Airport shuttle service is offered for an extra charge of USD 50-60 per vehicle (one way)

In the hotel

Food and drink
  • Bar/lounge
  • Coffee shop/café
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bar - This lobby lounge serves light fare only. Open daily.

GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York’s small print

Also known as

  • Chelsea GEM
  • Chelsea GEM Hotel
  • GEM Chelsea
  • GEM Chelsea Hotel
  • GEM Hotel
  • GEM Hotel Chelsea
  • Hotel GEM
  • Hotel GEM Chelsea

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 75.00 per stay

Optional extras

Self parking costs USD 45.00 per day

Airport shuttle service is offered for an extra charge of USD 50-60 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 354 reviews

GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York
Poor1.0 / 5
BEWARE OF POTENTIAL BEDBUGS!
The worst hotel in manhattan - beware of potential bedbugs!
4 night romance trip
GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York
Excellent4.0 / 5
Convenient, clean hotel with excellent staff
Fantastically convenient location for my purposes with its access to all of Chelsea. Room is a bit noisy from outside sound intruding during the day but experienced no issues from noise from other rooms. My room, located down a relatively narrow, dark passage on the 2nd floor, with its queen-sized bed, was not huge but certainly adequate and comfortable for lodging. The helpfulness of the staff, though, is what makes this hotel more than worth its price
1 night business trip
GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York
Good3.0 / 5
Good place for 1 person
Hotel was good and I would stay there again if it were just me in the room. Room was very small, bed was not great and shower could use a good cleaning. But rooftop was open where you could bring up a drink from the lobby bar and sit. Seems like they could do more with that space or have someone that could take food/drink orders up to you there. Staff was very friendly. Would be nice if they could point you at some more interesting places in the area. For example, when I asked about a coffee or breakfast place, they gave the local deli when places like Donut Plant and Bean&Bean are nearby.
1 night business trip
GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York
Good3.0 / 5
a GEM outside with horrible tiny rooms
the hotel lobby is nice, minimalist, a clead lovely design, amazing food shop and restaurant but.. the rooms are SUPER tiny! there is not even space to open your suitcase! a shame!
1 night trip
GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York
Good3.0 / 5
Small room
The room was extremely small even for the area. The shower poured water on the floor even with our efforts from stopping it. The shower curtain was too short. We brought this too the attention of the front desk. They gave us more towels but did not take the wet ones on the floor since housekeeping was gone for the day.
3 night family trip

See all reviews

GEM Hotel - Chelsea, an Ascend Hotel Collection Member, New York

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