Hilton Richmond Downtown

Photo gallery for Hilton Richmond Downtown

Primary image
Indoor pool
55-inch LCD TV with cable channels, TV
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Hilton Richmond Downtown

Hilton Richmond Downtown

4.0 star property
4-star hotel with 3 restaurants, near Greater Richmond Convention Center

8.6/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $165
Price available on 8/31/2022
Map
501 E Broad St, Richmond, VA, 23219
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • 9 meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • Convenience store
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Richmond
  • Virginia Commonwealth University - 12 min walk
  • Broad Street - 1 min drive
  • Greater Richmond Convention Center - 1 min drive
  • Richmond Raceway - 10 min drive
  • University of Richmond - 15 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 13 min drive
  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond Main Street Station - 17 min walk
  • Ashland Station - 23 min drive

About this property

Hilton Richmond Downtown

4-star hotel in the heart of Downtown Richmond, rejuvenated in 2021
Located close to Virginia Commonwealth University, Hilton Richmond Downtown provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Italian cuisine and happy hour. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also find perks like:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A TV in the lobby, 9 meeting rooms, and luggage storage
  • ATM/banking services, a banquet hall, and bicycle tour information
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Hilton Richmond Downtown have comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with free toiletries and hair dryers
  • 55-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 32 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway rentals/tours nearby

Working away

  • 9 meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Composting
  • Recycling
  • Mobile key entry

Special features

Dining

1885 Cafe & Market - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Gather & Hem - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
LaGrotta Restaurante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 16.00 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
  • Safes in guestrooms can be used for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 32 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

Does Hilton Richmond Downtown offer free cancellation for a full refund?
Yes, Hilton Richmond Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Richmond Downtown?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on Aug 31, 2022 start from $165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Richmond Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Richmond Downtown?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM.
Are pets allowed at Hilton Richmond Downtown?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Richmond Downtown?
Yes. Valet parking costs USD 32 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Richmond Downtown?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Richmond Downtown and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Hilton Richmond Downtown?
Yes, there are 3 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Penny Lane Pub (3-min walk), Cafe Ole (5-min walk), and Kenn Tico (5-min walk).
What's the area around Hilton Richmond Downtown like?
Hilton Richmond Downtown is in Downtown Richmond, a short 12-minute walk from Virginia Commonwealth University and 2 minutes' walk from Greater Richmond Convention Center.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Shannon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fredrik, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Front desk service and in the food area was horrible . Waiting time long because nobody is there to help you . Our booking was changed without any notification . We made reservation for two double beds and hotel put us in a room with just one king bed because they overbooked . Room lights were broken , A/C was loud and bathroom door was suite heavy and loud .
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
It was a very spacious room. I like the huge windows. The only thing I would say is that it was a strange smell in the room. And someone from the staff opened my door around 8:00am. The regular checkout is at 11:00. Also there is no free parking except on the street.
Tomika, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was extremely friendly. room was clean and bed was comfy. We plan to continue to have this be our hotel to go to in Richmond. Close to fabulous restaruants!
Sonja, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location
Went to see, Richmond and it was enjoyable. Hotel was close to several nice restaurants. Not too far of a drive to anything.
Geric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a lovely experience, except there was no soap for the shower
Robin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

AIMEE, 1-night trip
Verified Hotels.com guest review