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Candlewood Suites Richmond Airport, an IHG Hotel

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Exterior
Studio Suite | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Candlewood Suites Richmond Airport, an IHG Hotel

Candlewood Suites Richmond Airport, an IHG Hotel

2.5 star property
Richmond hotel in suburbs

8.0/10 Very Good

739 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
  • Non-smoking
The price is $108
Price available on 2/3/2023
Map
5400 Audubon Drive, Richmond, VA, 23231

Room options

About this area

What's nearby

  • Broad Street - 10 min drive
  • Greater Richmond Convention Center - 15 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 5 min drive
  • Richmond Main Street Station - 14 min drive
  • Richmond Staples Mill Road Station - 21 min drive
  • Ashland Station - 28 min drive

Restaurants

  • The Patron - 15 min walk
  • Waffle House - 17 min walk
  • Arby's - 17 min walk
  • Mexico Restaurant - 17 min walk
  • Applebee's - 3 min drive

About this property

Candlewood Suites Richmond Airport, an IHG Hotel

A great choice for a stay in Richmond, Candlewood Suites Richmond Airport, an IHG Hotel is just 2.5 mi (4 km) from the airport. Guests can visit the fitness center for a workout, and freebies like WiFi, self parking, and wired Internet are added perks. Fellow travelers say good things about the comfortable guestrooms and access to public transport.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 80 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Library
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per week (maximum USD 150 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

Does Candlewood Suites Richmond Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Richmond Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Candlewood Suites Richmond Airport, an IHG Hotel?
As of Jan 25, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport, an IHG Hotel on Feb 3, 2023 start from $108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites Richmond Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites Richmond Airport, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 50 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Richmond Airport, an IHG Hotel?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Candlewood Suites Richmond Airport, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites Richmond Airport, an IHG Hotel and nearby?
Candlewood Suites Richmond Airport, an IHG Hotel has a fitness center and a picnic area.
Are there restaurants at or near Candlewood Suites Richmond Airport, an IHG Hotel?
Yes. Nearby restaurants include Hillbilly Red's Barbeque (2.2 mi), Bojangles' (2.5 mi), and The Roosevelt (5.5 mi).
Does Candlewood Suites Richmond Airport, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Candlewood Suites Richmond Airport, an IHG Hotel like?
Candlewood Suites Richmond Airport, an IHG Hotel is a short 5-minute drive from Richmond Intl. Airport (RIC) and 18 minutes' walk from White Oak Village.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

The good and the bad
Linda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

heather, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Home again
We haven’t been to this facility since 2017. We were pleased with what we found after 5 years. Previously we were by yearly regulars since 2010.
jonelle a, 8-night family trip
Verified Hotels.com guest review

6/10 Good

Not my best stay here.
I have stayed here several times in the last year and it has been pretty good. This time was a bit disappointing. I checked in at 9:45pm. When I got into the room I noticed there were coffee packs but not coffee. Went back to the front desk. The attendant couldn't find a spare coffee maker but said there was coffee available for free in their little store. Got back to the room and noticed no soap or washclothes. Had to go back to front desk for those. Back in the room I noticed there was no metal security latch on the door. I just went to bed at that point. There was also an odor to the room. They had given me a room next to the elevator. There were all sorts of weird noises through the night that would wake me up. I like the kitchen set up in the room. There is a stove, microwave and full size refrigerator.
Alan, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

All of the staff were friendly and understanding. I did have an issue with billing. I was charged again at the hotel for my stay even though I purchased through hotels.com. The front desk clerk said she didn’t see any authorizations and in order to stay in my same room with my new reservation with an additional night I would need to pay. I’m still waiting on this issue to be resolved. The only other issue was there was no hand towels and sheets were not changed when requested because my son had vomited on them (baby spit up).
Ashley, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unsafe
Had multiple issues with check in, including getting keys that didn't work, and getting a room with a broken thermostat. Each time, I had to go back down to the lobby to get switched to a different room; I ended up being assigned back to the original room with keys that worked. At 3:18am, I abruptly woke up to someone opening my door a few times. Fortunately, I had hooked the top latch on so the door would catch and not fully open. When I announced my presence, the person said "I'm sorry," and left. I called down to the front desk, Von, who had been on shift the whole time, and he said the computer had the room as vacant so he had checked in guests to the room I was staying in. He then asked me which room he had tried to give me with the broken thermostat. The check in process and this issue seemed extremely disorganized. I would not stay here. It is a safety issue. If I had not put the top latch on, strangers would have been able to walk in while I was sleeping. Everyone, please be careful and especially solo travelers, please remember to latch your doors.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Leon, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Daniel, 2-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip with friends
Verified Hotels.com guest review