All hotels in Northbrook, Illinois, United States of America
1 room, 2 adults
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Sheraton Chicago Northbrook Hotel, Northbrook

3.5 stars
1110 Willow RdNorthbrookIL60062United States of America, ‏855-239-9480
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
Breakfast
Bad breakfast
122See all 122 Hotels.com reviews
From 195 reviewsTripAdvisor Traveller Rating

Sheraton Chicago Northbrook Hotel, Northbrook

Hotel Info: 855-239-9480

from $107
  • Room, Accessible
  • Club Room
  • Suite
  • Deluxe Room
  • Room, Accessible
  • Traditional Room
  • Room, Accessible
  • Room, Accessible
  • Standard Room, 1 King Bed
  • Room, Accessible
  • Club Room, 1 King Bed
  • Standard Double Room, 2 Double Beds
  • Traditional Room
  • Club Double Room, 2 Double Beds
  • Double Room, 2 Double Beds, Accessible
  • Standard Room, 1 King Bed, Accessible
  • Room, Accessible
  • Room, Accessible
  • Club Room

At a glance

Key facts

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Sheraton Chicago Northbrook
  • Sheraton Hotel Northbrook Chicago
  • Sheraton Northbrook Chicago

Optional extras

Breakfast costs between USD 10 and USD 15 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby
  • Snowshoeing nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby
  • Snowshoeing nearby
  • Water skiing nearby

Sheraton Chicago Northbrook Hotel, Northbrook’s small print

Also known as

  • Sheraton Chicago Northbrook
  • Sheraton Hotel Northbrook Chicago
  • Sheraton Northbrook Chicago

Optional extras

Breakfast costs between USD 10 and USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 122 reviews

Sheraton Chicago Northbrook Hotel, Northbrook
Fair2.0 / 5
The room was too small and the bad while it was comfortable cannot accommodate myself in a second person they were out of double beds apparently. In the morning we went out to get a cup of coffee and it took forever to get cream and sugar. I called downstairs and asked for a small extension of 20 or 30 minutes I said that we are running late because our service the cafe took so long. My daughter who is in the lobby overheard the Hannah the manager complaining and criticizing saying "well if they hadn't had breakfast they would be running late with day"I think it's really unprofessional for a front desk manager to criticize and complain gas in front of other people cause you never know who sitting in front of you. I called her on it but she apologized immediately really embarrassed definitely will not be coming back here again
1 night trip
Sheraton Chicago Northbrook Hotel, Northbrook
Excellent4.0 / 5
Would stay again
Good and very comfortable. Staff attended to questions and met needs promptly and courteously.
2 night family trip
Sheraton Chicago Northbrook Hotel, Northbrook
Fair2.0 / 5
We had to accept a handicap room. We are both able bodied. Everything in the room was very low to the ground, including the very uncomfortable, lumpy bed. When asked, the front desk help said she could not move us, we booked thru an "outside source," not the hotel itself, so she could not move us also citing the hotel was full. Didn't look like it, tho. Due to the roll-in shower there was a great deal of water all over the bathroom floor after showering even though we tried to contain the water to the stall. Neither curtain nor slight flexible lip on the shower floor stopped the flood. It took several hours to get extra towels.Also, the bottom sheet on the bed was just a flat sheet put over the mattress and pad. Not tucked in. At various times throughout the night, after trying to tuck the sheet in, we found we were sleeping on the mattress not the sheets for the majority of the night. Very gross. Will not stay at this Sheraton again.
1 night business trip
Sheraton Chicago Northbrook Hotel, Northbrook
Outstanding5.0 / 5
Carlos the bartender is wonderful
1 night business trip
Sheraton Chicago Northbrook Hotel, Northbrook
Fair2.0 / 5
Poor Customer Service
The stay did not start off well. The lady who checked us in was definitely not in a welcoming mood. We then had a terrible night's sleep because our "neighbors" were up all night drinking and being loud. Next morning, our keys did not work for our room or fitness center. Came back to our room after working out to NO hot water. Went downstairs for breakfast, and after placing our order, found out the kitchen had to close b/c of the hot water situation. What was disappointing was the manager who went to the tables around us to tell them of the situation, never came to our table. We only learned of the kitchen closing because we overheard the table next to us. So no breakfast and no hot water, with two young kids-- we were not too happy. We were in town for a funeral that day, so this was just not the way we wanted to start our day. The manager that I spoke with was terrible. She was not interested in resolving the issue. Only offered us a shuttle to a nearby restaurant for food (we had a car, so this was not helpful). Finally, she provided us a gift certificate only after I asked for one--- but it was only good for that specific hotel. That does NOT help me at all because we are never returning to that part of Illinois. I was extremely disappointed in her customer service. Sheraton should be ashamed to have someone like this on staff.
1 night family trip

See all reviews

Sheraton Chicago Northbrook Hotel, Northbrook

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