Guests
All properties in Gold Coast, Queensland, Australia

The Star Grand at The Star Gold Coast

Luxury hotel with 1 outdoor pools, connected to the convention center, near Pacific Fair Shopping Centre

  • Free WiFi and free parking
From
$120

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  • Pool
  • Pool
  • Outdoor Pool
  • Pool
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8 Casino Drive, Gold Coast, 4218, QLD, Australia
8.6.Fabulous.
  • Cleaness was the worst condition compared to the good services by staff. Our family had…

    Sep 20, 2021

  • Everything you could want is either on-site or close by! Great Spa with amazing…

    Aug 18, 2021

See all 1,239 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Convenient
Walkable
Shopping
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 596 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 8 restaurants and 6 bars/lounges
  • Outdoor pool and 2 spa tubs
  • Fitness center

What’s around

  • In Broadbeach
  • Pacific Fair Shopping Centre - 11 min walk
  • Surfers Paradise Beach - 24 min walk
  • Cavill Avenue - 2.4 mi / 3.9 km
  • Slingshot - 2.8 mi / 4.5 km
  • Robina Town Centre - 5.5 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Suite
  • Superior Deluxe Twin Room
  • Superior Deluxe King Room
  • Corner Balcony Deluxe King Room
  • Corner Balcony Deluxe Twin Room
  • Executive King Room
  • Executive Twin Room
  • King Terrace Suite
  • Ocean Terrace Suite

What’s around

Landmarks

  • In Broadbeach
  • Pacific Fair Shopping Centre - 11 min walk
  • Surfers Paradise Beach - 24 min walk
  • Cavill Avenue - 2.4 mi / 3.9 km
  • Slingshot - 2.8 mi / 4.5 km
  • Robina Town Centre - 5.5 mi / 8.9 km
  • Harbour Town - 8.3 mi / 13.3 km
  • Currumbin Wildlife Sanctuary - 8.7 mi / 14 km

Getting around

  • Coolangatta Airport (OOL) - 29 min drive
  • Varsity Lakes Station - 17 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 25 min drive
  • Broadbeach South Light Rail Station - 8 min walk
  • Florida Gardens station - 23 min walk
map
See on map
8 Casino Drive, Gold Coast, 4218, QLD, Australia

At a glance

Hotel size

  • This hotel has 596 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

About the property

When you stay at The Star Grand at The Star Gold Coast, you'll be just a 5-minute drive from Surfers Paradise Beach and Cavill Avenue. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cucina Vivo, one of 8 restaurants, which serves Italian cuisine and is open for dinner. 6 bars/lounges and a poolside bar are other highlights at this luxurious hotel, and rooms offer up nice touches like espresso makers, bathrobes, and pillowtop beds with Egyptian cotton sheets. Fellow travelers say great things about the location and comfortable guestrooms. Public transportation is close by: Broadbeach South Light Rail Station is just 8 minutes by foot.
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 17513
  • Conference space size (meters) - 1627
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Indonesian
  • Irish
  • Italian
  • Japanese
  • Korean
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 65-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.85 percent

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 50.0 per day

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 9 PM
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Gold Coast Jupiters
  • Jupiters Hotel Gold Coast
  • Broadbeach Conrad
  • Conrad Broadbeach
  • Conrad Hotel Jupiters
  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel And Casino Gold Coast
  • Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast Broadbeach
  • The Star Grand at The Star Gold Coast Hotel
  • The Star Grand at The Star Gold Coast Broadbeach
  • Gold Coast Jupiters Hotel
  • The Star Grand at The Star Gold Coast Hotel Broadbeach
  • Jupiters Casino Gold Coast
  • Jupiters Casino Gold Coast Broadbeach
  • Jupiters Casino Hotel Gold Coast
  • Jupiters Gold Coast
  • Jupiters Hotel
  • Jupiters Hotel & Casino Gold Coast
  • Jupiters Hotel & Casino Gold Coast Broadbeach

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Star Grand at The Star Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there are 8 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Valentinos (6-min walk), George's Steak & Seafood Restaurant (7-min walk), and Saffron (7-min walk).
  • Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include 6 bars and an outdoor pool. The Star Grand at The Star Gold Coast also has a sauna and a fitness center, as well as a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Our fourth stay and we'll be back.

    Friendly and helpful staff, comfortable room and excellent breakfast. Easy walk into Broadbeach.

    Tamsin, 2 night trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overnighter

    Room was lovely , staff all friendly. Lots of renovations being done but didn’t really affect my stay. Would stay again definitely

    Kathryn, 1 night business trip, May 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great food did have a view of the new construction site. best bed great Lenin bathrobe could do with an iron. recommend will stay again

    brad, 1 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Anniversary bliss

    Loved the room. Was given a double but asked for a king as it was our anniversary. Reception found one for us and even sent up a bottle of bubbles. Everyone and everything was just great. Would definitely stay again!!

    Kelly, 1 night trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was nice and an enjoyable stay. Would stay again

    1 night trip, Jul 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Our room was very quiet and comfortable. Free underground parking was avaiable.

    1 night family trip, Jan 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fab pool

    Lovely place with everything you need. Really liked the changes to around the pool area.

    Tamsin, 1 night trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Was so relaxing

    Diane, 1 night trip with friends, Dec 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfort and luxury by the ocean

    A very comfortable hotel with a good view and all the amenities. The only thing I didn’t care for was the rigid 11am out of the room policy. Since I was attending a conference at the hotel a little flexibility would have been helpful, but nonetheless a very enjoyable stay!

    David, 3 night trip, Oct 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really great hotel - but internal food options suitable for Children at night are limited. We were waiting to see a show so didn’t want to go out if the Hotel for other options.

    Angela, 2 night family trip, Sep 19, 2019

    Verified Hotels.com guest review

See all 1,239 reviews