Skip to main content.
All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres

4.5-star4.5 stars
Adolfo Lopez Mateos Sm 1Isla MujeresQROO77400Mexico

Upscale beachfront resort with spa, near Norte Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.2
  • The staff makes you feel like family- the rooms are beautiful and clean. The food is…Oct 3, 2018
  • First of all, the main pool didn't work, second of all we were assigned to a room with a…Sep 28, 2018
1096See all 1,096 Hotels.com reviews
From 3,328 reviewsTripAdvisor Traveller Rating

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres

from $125
  • Superior Room, 1 King Bed, with Whirlpool Bath
  • Suite Deluxe Pool View
  • Honeymoon Suite, 1 King Bed, with Whirlpool Bath , Pool View
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed Adults Only
  • Suite Deluxe Pool View Adults Only
  • Honeymoon Suite, 1 King Bed, with Whirlpool Bath , Pool View - Adults Only
  • Superior Room, 1 King Bed, with Whirlpool Bath - Adults Only

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools -
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Scooter/moped rentals on site
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Pool sun loungers
  • Number of spa tubs -
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Use of golf cart
  • Scuba-diving excursions
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities
  • Gratuities
  • Taxes

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks - This poolside bar serves lunch and light fare.

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres’s small print

Also known as

  • Aluxes
  • Privilege Aluxes Isla Mujeres Hotel
  • Aluxes Privilege
  • Aluxes Privilege Isla Mujeres
  • Hotel Privilege Aluxes
  • Isla Mujeres Privilege Aluxes
  • Privilege Aluxes
  • Privilege Aluxes Hotel
  • Privilege Aluxes Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres

Policies

Starting in 2019 this property will cater to adults only. For more details, please contact the property using the information on the reservation confirmation received after booking.

Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1700 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres

Top spots nearby

Recommended by this property

  • Norte Beach (5-minute walk)
  • Dolphin Discovery (26-minute walk)
  • Joysxee Floating Bottle Island (30-minute walk)
  • Costa Occidental de Isla Mujeres National Park (32-minute walk)
  • Crayola House (32-minute walk)
  • Tortugranja Turtle Farm (42-minute walk)
  • Mundaca House (45-minute walk)
  • Capitán Dulché Museum (3.4 mi / 5.5 km)
  • Punta Sam Ferry Terminal (3.7 mi / 5.9 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 79 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 1,096 reviews

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Very Good8.0
Great beach and town location
We enjoyed our stay here. Our room was very large and clean. Service was great. The food could have been a bit better. I wish there was more Mexican food at the resort, not so much American food. IT a great location which, like all places near here, can get loud outside once in a while. The hotel has great soundproofing though. We could barely hear it in our room.
Amy, us5 night trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Exceptional10.0
Amazing Aluxes!
This is the best resort on Isla Mujeres. The staff were amazing, the food was impeccable, and the room was the largest we’ve ever stayed at one of these resorts. We will definitely come back here in the future.
Tara, us7 night trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Exceptional10.0
Loved Isla Mujeres and this hotel!
Best place to stay!
heather, us7 night trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Poor2.0
Thinking of a great place to stay, think again!
This hotel from the outside looks decent. However don’t let that fool you. The rooms are unclean, have mold and my balcony door was flooding in and maintainence was not able to assist at all. The manager laughed about it and they were not accommodating. Mia Reef is right around the corner and 10x better. I have stayed at a lot of hotels in Cancun and isla murjeres and this was the worst. They additionally want to charge an extra 82$ all inclusive fee and their breakfast was gross. Horrible. When they say your room is “clean” they mean blood and mold. Never again will I stay.
Joseph, us1 night trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Good6.0
Noises level is very loud. Location is fantastic. Would be great if they offered pickup from ferry.
Mai, us4 night trip

See all reviews

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres

Is the description of this hotel not correct? Tell us