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Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres

4 stars
Adolfo Lopez Mateos Sm 1Isla MujeresQROO77400Mexico, ‏800-491-6126
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Excellent4.4 / 5
Beach
Beautiful beach
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
683See all 683 Hotels.com reviews
From 2,580 reviewsTripAdvisor Traveller Rating

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres

Hotel Info: 866-539-8117

from $198
  • Superior Room, 1 King Bed, with Jacuzzi
  • Run of the House
  • Honeymoon Suite, 1 King Bed, with Jacuzzi , Pool View
  • Suite Deluxe Pool View
  • Standard Room, 1 King Bed
  • Grand Suite, 1 King Bed
  • Group Rate

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • All-inclusive rates available

Also known as

  • Aluxes
  • Privilege Aluxes Isla Mujeres Hotel
  • Aluxes Privilege
  • Aluxes Privilege Isla Mujeres
  • Hotel Privilege Aluxes
  • Isla Mujeres Privilege Aluxes
  • Privilege Aluxes
  • Privilege Aluxes Hotel
  • Privilege Aluxes Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1120 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Scooter/moped rentals on site
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Pool sun loungers
  • Health club
  • Number of spa tubs - 3
  • Pool umbrellas
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 2009
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Use of golf cart
  • Scuba-diving excursions
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities
  • Gratuities
  • Taxes

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks - This poolside bar serves lunch and light fare.

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres’s small print

Also known as

  • Aluxes
  • Privilege Aluxes Isla Mujeres Hotel
  • Aluxes Privilege
  • Aluxes Privilege Isla Mujeres
  • Hotel Privilege Aluxes
  • Isla Mujeres Privilege Aluxes
  • Privilege Aluxes
  • Privilege Aluxes Hotel
  • Privilege Aluxes Hotel Isla Mujeres
  • Privilege Aluxes Isla Mujeres

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1120 per person (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 683 reviews

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Excellent4.0 / 5
Nice Place.
Nice hotel, nice location. We chose a standard room since we didn't plan to spend much time in it. The room was small but very adequate. Great bathroom with roomy shower, jetted tub etc. The mattress was a tad soft. We discovered the door to the balcony was jammed/broken when we arrived but it was quickly remedied when we called the front desk. Everyone we dealt with from the front desk to housekeeping to the restaurant staff were very pleasant and helpful. The standard rate included breakfast every morning and it was a nice buffet with everything from fresh fruits to custom omelets. The hotel pool has a swim up bar and a jucuzzi and is adjacent to the beach. Being located on the north end it is within walking distance to the majority of shops and restaurants.
3 night romance trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Excellent4.0 / 5
Large Rooms Great Pool Great Service
Excellent service from the staff. They actually care about doing a good job for you.
5 night family trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Excellent4.0 / 5
Great Resort!
The resort was lovely! Pool and beach area were beautiful. Very clean. The drinks at the beachside bar weren't very good. I suggest getting the beer. Hot tubs were warm at best and the jets didn't work on one of them. The resort provided umbrellas which came in handy. The outside bar by the pool had great coffee in the morning. I would totally recommend and we will return.
4 night romance trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Outstanding5.0 / 5
Wonderful hotel!!!
We stayed at Privelege Aluxes Nov. 11 - 14th. This was the most pleasant and relaxing vacation I have ever had. The service is wonderful. They made me feel like a queen. They actually upgraded my room to an ocean front for my 50th birthday, I felt so honored. They brought me a cake and champagne, I was surprised. The food was great!! Satay for dinner was perfect, wonderful dinner!! I had originally booked Mia Reef and after all the bad reviews I canceled the reservation and booked with Privelege Aluxes and I am so glad I did the service and hotel couldn't have been any better. As for the island itself, such a beautiful and safe place to visit. The golf carts are fun and all the locals are so nice. I am already ready to go back.
3 night romance trip
Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres
Outstanding5.0 / 5
It could have not been better. The staff were great and very helpful.
10 night trip

See all reviews

Privilege Aluxes Isla Mujeres Hotel, Isla Mujeres

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