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Hotel ILUNION Atrium

Photo gallery for Hotel ILUNION Atrium

Reception
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
View from room

Overview of Hotel ILUNION Atrium

UNESCO Sustainable Travel Pledge

Hotel ILUNION Atrium

4.0 star property
4-star hotel with restaurant, near Santiago Bernabeu Stadium

8.6/10 Fabulous

683 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $59
Price available on 12/11/2022
Map
Emilio Vargas, 3 y 5, Madrid, Madrid, 28043
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 5 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Ciudad Lineal
  • Santiago Bernabeu Stadium - 42 min walk
  • Las Ventas - 3 min drive
  • IFEMA - Feria de Madrid - 9 min drive
  • Plaza de Castilla - 6 min drive
  • WiZink Center - 12 min drive
  • El Retiro Park - 8 min drive
  • Puerta de Alcala - 15 min drive
  • Gran Via Street - 17 min drive
  • Puerta del Sol - 13 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 18 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Madrid Chamartín Station - 5 min drive
  • Madrid (XTI-Chamartin Train Station) - 5 min drive
  • Nuevos Ministerios Station - 6 min drive
  • Avenida de la Paz Station - 14 min walk
  • Barrio de la Concepcion Station - 14 min walk
  • Arturo Soria Station - 15 min walk

Restaurants

  • Cervecería Gambrinus - 3 min walk
  • La Boulé - 4 min walk
  • Foster's Hollywood - 6 min walk
  • Ribs - 6 min walk
  • Chin Chin Wok & Grill - 6 min walk

About this property

Hotel ILUNION Atrium

Hotel ILUNION Atrium puts you within a 15-minute drive of Puerta del Sol and El Retiro Park. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Retama, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this upscale hotel. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Avenida de la Paz Station is 14 minutes and Barrio de la Concepcion Station is 14 minutes.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (EUR 20 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 20 per day)
  • Street parking available

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space (4499 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Retama - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Bar-Cafeteria - This bar overlooks the pool. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 for adults and EUR 6.5 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 2 2022 to May 28 2023 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 20 per night
  • Parking is available nearby and costs EUR 20 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 13 to September 30

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Confortel Atrium
Confortel Atrium Hotel
Confortel Atrium Hotel Madrid
Confortel Atrium Madrid
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium
ILUNION Atrium Madrid
ILUNION Atrium
Hotel ILUNION Atrium Hotel
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium Hotel Madrid

Frequently asked questions

Does Hotel ILUNION Atrium offer free cancellation for a full refund?
Yes, Hotel ILUNION Atrium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel ILUNION Atrium?
As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Hotel ILUNION Atrium on Dec 11, 2022 start from $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel ILUNION Atrium?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel ILUNION Atrium?
Yes, there's a seasonal outdoor pool. The pool will be unavailable from October 2 2022 to May 28 2023 (dates subject to change).
Are pets allowed at Hotel ILUNION Atrium?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel ILUNION Atrium?
Yes. Self parking costs EUR 20 per night.
What are the check-in and check-out times at Hotel ILUNION Atrium?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel ILUNION Atrium?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min drive) and Casino Gran Via (9-min drive) are both nearby.
What is there to do at Hotel ILUNION Atrium and nearby?
Hotel ILUNION Atrium has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hotel ILUNION Atrium?
Yes, Retama offers pool views. Nearby restaurants include Cervecería Gambrinus (3-min walk), La Boulé (4-min walk), and Foster's Hollywood (6-min walk).
Does Hotel ILUNION Atrium have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel ILUNION Atrium like?
Hotel ILUNION Atrium is in Ciudad Lineal, a short 6-minute walk from Arturo Soria Plaza Shopping Center. Travelers love the hotel's prime location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

Don't recommend - horrible service & no hot water
Very disappointing 4 day stay. -No hot water for 4 days -queen bed was 2 doubles put next to each other -room service was disgraceful. They hang our old wet towels from the ground and hang the same ones as new (still wet) -they did not replace used coffee cups and did not put toilet papers!! I'll chase for refund as basics for a 2star hotel where not met, let alone a 4star
Ardalan, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice stay
breakfast is great.
Jiang, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk's staff
The hotel's front desk staff is just wonderful! Their service is top-notch and I will come back to this hotel just because of their service!
Natalie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
Truly inclusive and sustainable hotel
JACOPO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a Great Stay. Definitely will book again when I come back.
Emmanuel Paolo, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Eder, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really great stay, I would highly recommend!
Eder, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Was nice. Though building work is going on, not too disruptive.
Obisike Obaraeze, 3-night trip
Verified Expedia guest review

4/10 Fair

There were only two staff members that were actually helpful. Everyone else was either rude or not very good at their job. Limited food options and server lied about the reason or was poorly informed. They charge a 13 euro fee for room service that is not shown anywhere. I only realized when I was ordering food at the restaurant because reception wouldn't answer, and server mentioned it in passing. Pool is tiny and there is a wait to use the pool...ridiculous.
Vanessa, 3-night romance trip
Verified Expedia guest review