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The New York House, Hartlepool

4 starsThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
185-187 York RoadHartlepoolEnglandTS26 9EEUnited Kingdom, 800-491-6126
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Excellent4.1 / 5
Value for money
Best value for money
Fantastic service
Great location
Rather comfortable
34See all 34 reviews
From 80 reviewsTripAdvisor Traveller Rating

The New York House, Hartlepool

Hotel Info: 866-539-8117

from $41
  • Family Quadruple Room, Ensuite
  • Standard Single Room, Private Bathroom
  • Single Room, Shared Bathroom
  • Double Room Single Use, Ensuite
  • Twin Room, Ensuite
  • Classic Double Room
  • Classic Twin Room
  • Executive Double Room, Ensuite
  • Single Room, Ensuite
  • Single Room
  • Double Room, Ensuite
  • Twin Ensuite Single Occupancy
  • Double Room (Small)
  • Double Room, Ensuite
  • Single Room, Shared Bathroom
  • Family Room, Ensuite
  • Twin Room, Ensuite
  • Family Room
  • Double Room, Ensuite
  • Single Room, Ensuite
  • Family Quadruple Room, Ensuite
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2 PM-9 PM
  • Check-out time is 10:30 AM
  • Express check-in/out
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests arriving outside normal reception hours should contact the property prior to arrival on the telephone number listed on the confirmation form.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free wired Internet access in public areas

  • Free WiFi in rooms



  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping

Special features


Lusso Italian Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Recent reviews

Excellent 4.1 /5 from 34 reviews

The New York House, Hartlepool
Excellent4.0 / 5
Great hotel
Great hotel, the host was very accommodating and couldn't do enough for us. highly recommended if you're planning a short stay in the area.
1 night business trip
The New York House, Hartlepool
Outstanding5.0 / 5
Excellent Hartlepool choice.
Excellent facilities with a very good breakfast included in the price.
1 night business trip
The New York House, Hartlepool
Outstanding5.0 / 5
Behaviour and attitude of staff = 7 star
This hotel might not be 5 star but the attitude of the staff there is 7 star. The bloke as the reception was very friendly and ready to answer all questions. On the morning of check out, I tried booking a taxi to take me to the business meeting I was to be at by 9am. It was 08:30 am, I must have called about 8 different taxi operators only to be told that no taxi is available before 9 am. That will mean turning up for my meeting late. The hotel manager(or owner) overheard and offered to give me a lift. Hartlepool might not be the most alluring and beautiful place in UK but it everyone I had dealing with during my short stay was fabulous, fantastic and lovely. Pardon my manners, as I forgot to even ask the name of the Hotel manager that gave me a lift. Once again, I say thank you.
1 night business trip
The New York House, Hartlepool
Outstanding5.0 / 5
Clean and comfortable with helpful staff
All the staff from reception to breakfast to housekeeping really friendly and helpful. Comfortable room and lovely breakfast.
3 night business trip
The New York House, Hartlepool
Outstanding5.0 / 5
Convenient and clean
Good breakfast value for money Wil use again
1 night trip

See all reviews

The New York House, Hartlepool

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