All properties in Syndal, Melbourne, Victoria, Australia

Novotel Melbourne Glen Waverley

Suburban hotel with indoor pool, near The Glen Shopping Centre

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Pool
  • Pool
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285 Springvale Road, Syndal, 3150, VIC, Australia
  • A fine place to stay. Not luxurious, but clean and well kept with helpful staff. Nicely…

    Feb 2, 2020

  • Comfortable! Staff were friendly and helpful. Room was clean, bed comfortable but sheet…

    Apr 9, 2019

See all 157 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 200 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Glen Waverley
  • The Glen Shopping Centre - 13 min walk
  • Monash University - 2.9 mi / 4.6 km
  • Forest Hill Chase Shopping Centre - 3.7 mi / 6 km
  • Deakin University - 5.2 mi / 8.3 km
  • Monash Medical Centre Clayton - 5.2 mi / 8.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed

What’s around


  • In Glen Waverley
  • The Glen Shopping Centre - 13 min walk
  • Monash University - 2.9 mi / 4.6 km
  • Forest Hill Chase Shopping Centre - 3.7 mi / 6 km
  • Deakin University - 5.2 mi / 8.3 km
  • Monash Medical Centre Clayton - 5.2 mi / 8.3 km
  • Caribbean Markets - 6 mi / 9.7 km

Getting around

  • Melbourne Airport (MEL) - 39 min drive
  • Melbourne, VIC (MEB-Essendon) - 35 min drive
  • Dandenong Station - 12 min drive
  • Narre Warren Station - 17 min drive
  • Melbourne Belgrave Station - 18 min drive
  • Glen Waverley Station - 5 min walk
  • Syndal Station - 20 min walk
See on map
285 Springvale Road, Syndal, 3150, VIC, Australia

At a glance

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (AUD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Sauna
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • Croatian
  • Czech
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Icelandic
  • Indonesian
  • Italian
  • Malay
  • Portuguese
  • Romanian
  • Slovenian
  • Swedish
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Urban Citizen Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • To-go breakfast is offered for an extra charge of AUD 25 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.3 percent

ParkingPay at property

  • Self parking costs AUD 25 per night with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

Also known as

  • Glen Waverley Novotel
  • Novotel Melbourne Glen Waverley Hotel
  • Novotel Melbourne Glen Waverley Glen Waverley
  • Novotel Melbourne Glen Waverley Hotel Glen Waverley
  • Novotel Glen Waverley
  • Novotel Glen Waverley Melbourne
  • Novotel Melbourne Glen Waverley
  • Novotel Melbourne Hotel Glen Waverley
  • Accor Glen Waverley
  • Novotel Glen Waverley Greater Melbourne
  • Novotel Glen Waverley Hotel Glen Waverley
  • Novotel Melbourne Glen Waverley Hotel

*See fees and policies for additional details or extra charges


  • Yes, Novotel Melbourne Glen Waverley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 25 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Urban Citizen Restaurant. Nearby restaurants include Black Toro (4-min walk), Ocean King Chinese Restaurant (5-min walk), and Shira Nui (5-min walk).
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (20-min drive) is nearby.
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
  • 8.0.Very Good

    we stayed at this property at the beginning and end of our one month trip to New Zealand and we used Melbourne as a stopover. Out of the cbd but about 40 min to get to by train so not much issue there. The restaurants surrounding in Glen Waverley are amazing!! Rooms and facilities ensured a Comfortable stay though my experience of Novotel round the world this one felt more like “premier inn” than Novotel. But the staff were fantastic and responsive and we didn’t intend to hang around in the hotel too much as we wanted to explore the city! And with the deal through Expedia it was worth it none the less! The in room menu could cater more for vegetarians. Breakfast was really good value as kids eat free with adults!! We also went round the corner to Georgie Porgie cafe (near the station) for one of the best pancakes, coffee (strong) and muesli breakfasts!!

    1 night trip, Jan 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Stay one night or more😃

    The hotel is in an excellent location in Glen Waverly. It backs onto Kingsway Parade with its multitude of amazing restaurants, diners, cafes and supermarket. Next to it is The Glen, newly renovated shopping center. Feel like seeing a movie? Just go next door to the cinema and oh there's also a bowling alley. We were made to feel so welcomed by Antoinette who checked us in as well as checking us out. Wonderful and warm personality who went out of her way to ensure my stay was pleasant. Highly recommend a stay here if you need to be in this area.

    Adeline, 1 night family trip, Jan 1, 2019

    Verified guest review

  • 10.0.Exceptional

    So many shops and restaurants au round the corner made the stay in Melbourne more enjoyable even we had friends guiding us around.

    8 night family trip, Dec 20, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Very well presented. Extremely close to restaurants and shopping. Very quiet. The only ( slight) criticism was slow booking in.

    Robert, 2 night trip, May 21, 2021

    Verified guest review

  • 4.0.Fair

    Don’t get your hopes up !

    We booked our stay through however had we known that the Novotel was not offering breakfast service, room service or any other service we wouldn’t have bothered. Happy to charge full rate though for a room that was ok, complete with the dirtiest windows ever seen. Couldn’t pay with Apple Pay and no wine glasses in the room . Not even any mini bar in the room! Had we known it was so poorly serviced we would have stayed elsewhere to be honest . Novotel advertises itself as an up market hotel but this hotel is the very basic of basic. We paid$175 for not much really ! Despite the tv saying that devices can be connected to stream shows this was not achievable. Disappointed that we had so looked forward to this stay and were so let down .

    Rachel, 1 night trip, May 14, 2021

    Verified guest review

  • 2.0.Poor

    Very disappointed that I left 10 mins after getting there

    1 night family trip, Apr 16, 2021

    Verified Lastminute guest review

  • 10.0.Exceptional

    Good hotel

    We are returned customers to Novotel. Totally satisfied with the hotel location, cleaningness and service.

    Oliver, 3 night family trip, Apr 10, 2021

    Verified guest review

  • 8.0.Very Good

    Overall we are quite happy with our stay. The kids love the indoor pool and the front desk staff are very helpful and it's easy process to book for gym and pool access. We found the room is a bit too dark and all the lights were very dim. It would be better if there are a few more lights in the room.

    1 night family trip, Apr 2, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Enjoyable stay.

    This is a nice hotel in a good location. It is close to a railway station, shopping centre and restaurants.

    Kaylene, 2 night trip, Mar 3, 2021

    Verified guest review

  • 10.0.Exceptional

    Parking should be included in the price as you shouldn’t have the pay for it

    1 night family trip, Dec 21, 2020

    Verified Lastminute guest review

See all 157 reviews