Jurys Inn Sheffield, Sheffield

The room did not have a chair to sit.. we had asked for an additional chair to sit because there were two of us.. but I guess their view of two people is that you should stand while you eat your food and drink on their table. I had asked the frontdesk help if the room did actually come with no lounge chair(s) and he replied "it depends on the room you book" so I guess if you decide to stay here bring a chairs to sit in because it is a commodity you pay extra for.

Front desk demanded to pay 74 pounds when it was already paid for to expedia. In spite of clear confirmation email from expedia, front desk asked for payment before checking us in. It was subsequently reversed after Jury Inn "checked with Expedia". We had to request for document to show proof of reversal. I wondered if it was a mistake by the front desk staff to start with and no apology for all these inconvenience.we now have to spend time tracking and making sure the the refund takes place. what a fuss.

Centrally located hotel close to the train station, university and grocery. Clean rooms and bathrooms with amenities. Staff are very helpful and nice. I reviewed most of the city center hotels and this hotel certainly delivered. Elevator was secure and the hallways are well lighted.

Hotel currently being refurbished to a very high standard with the rooms feeling fresh and stylish. The service, as always was friendly and efficient. We stay at the Jury's Inn whenever we're in Sheffield and would highly recommend it. Just 5 minutes walk from the town centre.

Overall, great, but a few issues. My issues: Shower took an exceedingly long time to get warm. Towels were not replaced every day. Entrance smells like an Abercrombie and Fitch store. It takes water 7-10 minutes for the shower to get warm. I stayed at another hotel in the area and the shower got warm pretty quickly. This shower was irritating and the water drips out. When things did get warm, it was scolding hot to cold depending on what seemed like a millimeter difference. I put towels on the floor and expected hotel staff to replace the towels every afternoon. To my surprise, they just put the dirty towels from the ground back on the towel rod. I could tell it was the same towel due to a distinct stain. When you first walk in, there is a bit too much perfume used at the entrance so you get an overwhelming and distinct smell at the entry. It isn't bad, but you don't expect that. Also, the doors required a bit of a push to close properly. Overall, the hotel was fantastic. I am sharing my specific issues, but the bed was great, the staff was kind, the restaurant was good (although very over priced), and I would happily stay here again. However, I would be very insistent that staff replace towels and I would be mindful of the showers.