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Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario

2.5 stars
4674 E Ontario Mills PkwyOntarioCA91764United States of America, ‏‎855-239-9401
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
416See all 416 Hotels.com reviews
From 438 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario

Hotel Info: 855-239-9401

from $89
  • Accessible Suite
  • Guest Room, Accessible 2 Queen
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Suite
  • Guest Room, Accessible 1 King
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, One King Bed, Accessible
  • Room, 2 Queen Beds, Accessible, Non Smoking (Guest)
  • One-bedroom King Suite
  • Accessible Studio Suite
  • 1 King Non Smoking Studio Suite
  • Accessible Suite
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Guest Room, 1 King, Non-Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Guest Room, 1 King, Non-Smoking
  • Guest Room, 1 King, Non-Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Guest Room, 2 Queen, Accessible, Non-Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Guest Room, 2 Queen, Accessible, Non-Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Standard room
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Guest)
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, Two Queen Beds, Non-Smoking
  • Guest Room 1 King Bed
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • 1 King Non Smoking Whirlpool Suite
  • Suite, One King Bed, Non-Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • 2 Queen Non Smoking Guestroom
  • One-bedroom King Suite
  • 2 Queens 1 Bedroom Suite
  • Deluxe Room
  • Guest Room
  • Suite, 1 King Bed, Non Smoking
  • Guest Room, 2 Queen, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

Offsite

  • Free area shuttle within 3.5 mi

Other information

  • Smoke-free property

Also known as

  • Country Carlson Ontario Ontario Mills CA
  • Country Inn Carlson Ontario Ontario Mills CA

Policies

This property does not accept prepaid credit cards for bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the office using the information on the reservation confirmation received after booking.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 40.00

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
  • Conference space size (feet) - 1750
  • Conference space size (meters) - 158
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Water skiing nearby

Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario’s small print

Also known as

  • Country Carlson Ontario Ontario Mills CA
  • Country Inn Carlson Ontario Ontario Mills CA

Policies

This property does not accept prepaid credit cards for bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the office using the information on the reservation confirmation received after booking.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 40.00

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 416 reviews

Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario
Outstanding5.0 / 5
Blessed beyond measure.
The staff was amazing. They went beyond to accommodate our needs.
2 night trip with friends
Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario
Excellent4.0 / 5
Nice hotel
The staff was very friendly. I just wished the AC worked a little better! The room was not cold enough. Would stay again if it's a little cheaper!
1 night trip with friends
Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario
Outstanding5.0 / 5
Really Nice Hotel
Staff was very friendly.
4 night trip
Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario
Poor1.0 / 5
Great place, poorly run by terrible manager
Our stay was decent after they moved us 3 times and into our fourth room. The general manager (Tim) was unwelcoming and condescending when we raised our concerns about rooms 2 & 3 smelling like paint (room was just repainted) and cheap cologne (Tim disagreed and said it smelled like air freshener) but he did finally move us into another room. Everything was fine until the wifi stopped working and we were unable to use our iphones and laptops. Management had gone home for the day so we received the service youd expect from a hotel and were finally moved to a nicer room which made up for all the troubles we had earlier. I will not be staying here again.
1 night romance trip
Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario
Fair2.0 / 5
Not satisfied
I was not very happy. My tv had a green line right down the middle, the shower head was not working properly,one of the lights did not have a knob on it to turn it on and to top it off the night shift did nothing to resolve the issues. Instead i was told the tv are old and most of them have a line. They were not accommodating at all in regards to my complaints. However, the day shift did give me a $25 coupon and told me i can come back and receive the come back rate. Breakfast was good, They actually had hot food and they did offer delicious fresh cookies and strawberry infused water at front desk area, which was pretty cool. Overall, i was not satisfied with my stay there but the good points made it tolerable in the mean time.
1 night romance trip

See all reviews

Country Inn & Suites By Carlson, Ontario at Ontario Mills CA, Ontario

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