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Atlantis, The Palm
5-star beachfront hotel with free water park, near Aquaventure
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$581
Price available on 31 Jan 2022Restrictions related to your trip
Check COVID-19 restrictions. Find out moreOpens in a new window
Crescent Road, Dubai, United Arab Emirates
8.8.Fabulous.1,229 verified Hotels.com guest reviews
Very nice hotel, has lots of activities for the whole family!
Nov 24, 2021
The Hotel is far too big - no seats in any restaurant unless you reserve way ahead, no…
Oct 15, 2021
Official standards
This property advises that it adheres to Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Gap period enforced between guest stays - 24 hours
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Safe367 positive mentions
Dining options236 positive mentions
Quiet184 positive mentions
Shopping157 positive mentions
Convenient140 positive mentions
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Gym
- Non-smoking
Property highlights
Main amenities
- 1539 smoke-free guestrooms
- Daily housekeeping
- On a private beach
- 20 restaurants and 3 bars/lounges
- Full-service spa
- 2 outdoor pools and lazy river
For families
- Free cribs/infant beds
- Children's pool
- Playground on site
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
What’s around
- In Palm Jumeirah
- Aquaventure - 4 min walk
- Sheikh Zayed Road - 5.6 mi / 8.9 km
- The Walk - 7.3 mi / 11.7 km
- Skydive Dubai - 7.3 mi / 11.8 km
- Dubai Marina Mall - 7.3 mi / 11.8 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Royal Suite (Bridge)
- Club Suite, 2 Bedrooms (Skyline)
- Club Suite, 2 Bedrooms (Regal)
- Club Suite, 2 Bedrooms, Terrace
- Skyline Suite (Club)
- Grand Suite (Atlantis)
- Club Room, 1 King Bed (Imperial)
- Room, 1 King Bed (Ocean)
- Room, 1 King Bed (Palm)
- Suite (Neptune Underwater)
- Honeymoon Suite (Poseidon Under Water)
- Presidential Suite
- Club Room, 2 Queen Beds (Imperial)
- Room, 2 Queen Beds (Ocean)
- Room, 2 Queen Beds (Palm)
- Club Suite (Regal)
- Club Suite, Terrace
- Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)
- Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)
- Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)
- Skyline Suite (Mandatory Gala Dinner)
- Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)
- Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)
- Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)
- Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)
- Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)
- Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)
- Club Suite (Regal Mandatory Gala Dinner)
- Club Suite, Terrace (Mandatory Gala Dinner)
- Skyline Suite, 2 Bedrooms (inclusive of Free EXPO 2020 Ticket)
- Club Suite, 2 Bedrooms (Regal - Free EXPO 2020 Ticket)
- Club Suite, 2 Bedrooms, Terrace (inclusive of Free EXPO 2020 Ticket)
- Skyline Suite (Club - Free EXPO 2020 Ticket)
- Club Room, 1 King Bed (Imperial - Free EXPO 2020 Ticket)
- Room, 1 King Bed (Ocean - Free EXPO 2020 Ticket)
- Room, 1 King Bed (Palm - Free EXPO 2020 Ticket)
- Club Room, 2 Queen Beds (Imperial - Free EXPO 2020 Ticket)
- Room, 2 Queen Beds (Ocean - Free EXPO 2020 Ticket)
- Room, 2 Queen Beds (Palm - Free EXPO 2020 Ticket)
- Club Suite (Regal - Free EXPO 2020 Ticket)
- Club Suite, Terrace (inclusive of Free EXPO 2020 Ticket)
- Family Room, 2 Bedrooms
- Family Room, 2 Bedrooms (Mandatory Gala Dinner)
- Skyline Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)
- Club Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)
- Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)
- Skyline Suite (Club- FullBoard & Extraordinary Incl.)
- Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)
- Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)
- Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)
- Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)
- Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)
- Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)
- Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)
- Club Suite (Regal-FullBoard & Extraordinary Incl.)
- Club Suite, Terrace (Full Board & Extraordinary Inclusion)
- Family Room, 2 Bedrooms (Inclusive of Free EXPO 2020 Ticket)
What’s around
Landmarks
- In Palm Jumeirah
- Aquaventure - 4 min walk
- Sheikh Zayed Road - 5.6 mi / 8.9 km
- The Walk - 7.3 mi / 11.7 km
- Skydive Dubai - 7.3 mi / 11.8 km
- Dubai Marina Mall - 7.3 mi / 11.8 km
- Jumeirah Beach - 7.4 mi / 11.9 km
- Souk Madinat Jumeirah - 7.5 mi / 12 km
- Wild Wadi Water Park - 7.8 mi / 12.6 km
- Madinat Jumeirah - 7.8 mi / 12.6 km
- Burj Al Arab - 7.9 mi / 12.7 km
Getting around
- Dubai Intl. Airport (DXB) - 32 min drive
- Dubai (DWC-Al Maktoum Intl.) - 38 min drive
- Sharjah (SHJ-Sharjah Intl.) - 47 min drive
- Atlantis Aquaventure Waterpark Station - 5 min walk
- Airport shuttle (surcharge)
- Free shopping center shuttle
Profile: Palm Jumeirah
Palm Jumeirah is recognized for its aquarium and water parks, and visitors here can see top sights like Aquaventure. This beachside neighborhood in Dubai is well-known for its seaside, sports, and seafood.
map
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See on map
Crescent Road, Dubai, United Arab Emirates
At a glance
Hotel size
- This hotel has 1,539 rooms
- This hotel is arranged over 22 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is 11 AM
- Express check-in/out
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- One child (13 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
- Children's club*
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking and van parking on site
Other information
- Smoke-free property
In the hotel
Taking the kids?
- Children's club (surcharge)
- In-room childcare (surcharge)
- Supervised childcare/activities (free)
Food and drink
- Buffet breakfast daily (surcharge)
- 20 restaurants
- 3 bars/lounges
- Coffee shop/café
- Snack bar/deli
- Swim-up bar
- Poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Ecotours on site
- Helicopter/airplane tours on site
- Kayaking on site
- Playground on site
- Racquetball/squash on site
- Scuba diving on site
- Snorkeling on site
- Surfing/boogie boarding on site
- Tennis lessons on site
- Golf lessons available nearby
- Golfing nearby
- Skydiving nearby
Working away
- Business center
- Conference space
- Meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or town car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 2
- Year Built - 2008
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public restroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
Languages Spoken
- Arabic
- English
- Filipino
- French
- German
- Hindi
- Indonesian
- Italian
- Japanese
- Portuguese
- Russian
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
Things to enjoy
- In-room massage available
- Furnished balcony or patio
Freshen up
- Private bathroom
- Bathtub or shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
Be entertained
- 60-inch LED TV
- Pay movies
- Premium TV channels
- IPod docking station
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Recreation
On Site
- Fitness facilities
- Health club
- Outdoor tennis courts -
- Sauna
- Steam room
- Tennis on site
- Ecotours on site
- Helicopter/airplane tours on site
- Kayaking on site
- Playground on site
- Racquetball/squash on site
- Scuba diving on site
- Snorkeling on site
- Surfing/boogie boarding on site
- Tennis lessons on site
- Free water park access
Nearby
- Golf lessons available nearby
- Golfing nearby
- Skydiving nearby
Awards and affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Atlantis, The Palm is listed in the 2021 Travel + Leisure 500.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Atlantis, The Palm is listed in the 2021 Travel + Leisure 500.
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: AED 20.00 per accommodation, per night
- New Year's Eve (31 December) Gala Dinner per adult: AED 1250
- New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
Optional extras
- Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)
- Airport shuttle service is offered for an extra charge of AED 485 per vehicle (one way)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- In-room babysitting is available for an extra charge
- Rollaway beds are available for AED 280.0 per night
- Children's club access is available for an extra charge
- Babysitting/childcare is available for an extra charge
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, and gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Children under 12 years old are not allowed in the swimming pool without adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Also known as
- Atlantis
- Atlantis Palm Dubai
- Atlantis Hotel
- Atlantis The Palm
- Atlantis, The Palm Hotel
- Atlantis, The Palm Dubai
- Atlantis, The Palm Hotel Dubai
- Atlantis Hotel Palm
- Atlantis Palm
- Palm Atlantis
- Atlantis The Palm Dubai
- Atlantis The Palm Hotel Dubai
- Atlantis Palm Hotel Dubai
- Atlantis Palm Hotel
Also known as
- Atlantis
- Atlantis Palm Dubai
- Atlantis Hotel
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Atlantis, The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there are 2 outdoor pools and a children's pool.
- Sorry, pets aren't allowed.
- You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 20 onsite restaurants. Nearby restaurants include Asateer Tent (7-min walk), Saffron (9-min walk), and Kaleidoscope (11-min walk).
- Yes, an airport shuttle is available. The charge is AED 485 per vehicle one way.
- Have fun with onsite activities like kayaking, snorkeling, and surfing and improve your game at the onsite tennis courts. Additional recreation onsite includes ecotours, helicopter/airplane tours, and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Atlantis, The Palm also has 3 bars, a private beach, and a lazy river, as well as a sauna, a steam room, and an arcade.
8.8.Fabulous.1,229 verified Hotels.com guest reviews
- 10.0.Exceptional
luxury
HERB, 6 night trip, Nov 29, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
The palm was amazing! I am so happy we chose to stay here. We took advantage of the waterpark and aquarium one day. The international breakfast buffet was really nice too. We missed our breakfast one morning and went to reception to ask for help and Linda was extremely rude. Thankfully someone else assisted us and let us transfer our paid meal for lunch. Karla from the front desk was great though!
Marcela, 2 night romance trip, Sep 20, 2021
Verified Expedia guest review
- 10.0.Exceptional
Everything was amazing thank you for made this trip special
Nestor Andres, 6 night family trip, Sep 13, 2021
Verified Expedia guest review
- 10.0.Exceptional
A magnificent property with every amenity a guest could wish for.
hector, 4 night trip with friends, Sep 8, 2021
Verified Expedia guest review
- 8.0.Very Good
Seems like resort price gouges and it's ridiculous! The pool and beach are nice. The water park is awesome but seemed like quite a few things were closed and would have liked to experience all of it. Housekeeping was AMAZING! Never needed anything, room was always clean and organized, and smelled amazing! Kumar cleaned our room all week and we couldn't be happier with the job he did!
Jennifer Marie, 9 night romance trip, Sep 8, 2021
Verified Expedia guest review
- 10.0.Exceptional
Atlantis the Palm is THE BEST resort we have ever been to, and you cannot even compare it to Atlantis Bahamas. The level of service makes you feel like royalty. Every single staff member greets you and it makes you feel like they truly appreciate you being there. The property is immaculate and spotless. Cannot wait to go back!
Robert, 5 night romance trip, Aug 29, 2021
Verified Expedia guest review
- 10.0.Exceptional
extraordinary hotel
SANDRA EUGENIA, 9 night romance trip, Aug 27, 2021
Verified Expedia guest review
- 10.0.Exceptional
this hotel is a dream, everything was perfect. customer service is supernatural.
Abimael, 7 night trip, Aug 22, 2021
Verified CheapTickets guest review
- 10.0.Exceptional
The entire stay was beautiful I absolutely love the hotel
6 night romance trip, Aug 14, 2021
Verified Expedia guest review
- 10.0.Exceptional
We like everything
Maria De Los Angeles, 6 night family trip, Aug 13, 2021
Verified Expedia guest review