Guests
All properties in Charlotte, North Carolina, United States of America

Aloft Charlotte City Center

Pet-friendly hotel with 1 bars, connected to a shopping center, near EpiCentre

  • Free WiFi
From
$135

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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  • Lobby Sitting Area
  • Lobby Sitting Area
  • Room, 1 King Bed - Bathroom
  • Room, 1 King Bed, Non Smoking, City View - Bathroom
  • Lobby Sitting Area
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1 / 27Lobby Sitting Area
210 E Trade Street, Charlotte, 28202, NC, United States of America
7.8.Good.
  • My only complaint was the parking. There was no obvious direction to where to go to park…

    May 2, 2022

  • Great hotel in the city!

    Apr 30, 2022

See all 1,013 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 175 smoke-free guestrooms
    • Housekeeping (on request)
    • Breakfast available
    • Bar/lounge
    • 24-hour fitness center
    • Valet parking

    For families

    • Free cribs/infant beds
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Free toiletries

    What’s around

    • In Charlotte Center City
    • EpiCentre - 1 min walk
    • Bank of America Corporate Center - 1 min walk
    • Spectrum Center - 5 min walk
    • Charlotte Convention Center - 7 min walk
    • Bechtler Museum of Modern Art - 8 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed, Non Smoking, City View
    • Room, 2 Queen Beds, Non Smoking, City View
    • Room, 1 King Bed, Non Smoking
    • Room, 2 Queen Beds, Non Smoking
    • Suite, 1 King Bed, Non Smoking

    What’s around

    Landmarks

    • In Charlotte Center City
    • EpiCentre - 1 min walk
    • Bank of America Corporate Center - 1 min walk
    • Spectrum Center - 5 min walk
    • Charlotte Convention Center - 7 min walk
    • Bechtler Museum of Modern Art - 8 min walk
    • NASCAR Hall of Fame - 8 min walk
    • Mint Museum Uptown - 9 min walk
    • Truist Field - 9 min walk
    • Bank of America Stadium - 15 min walk
    • Duke Energy Headquarters - 11 min walk

    Getting around

    • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
    • Concord, NC (USA-Concord Regional) - 20 min drive
    • Charlotte Station - 3 min drive
    • Gastonia Station - 26 min drive
    • Charlotte Transportation Center Station - 1 min walk
    • 3rd St - Convention Center Station - 5 min walk
    • 7th St Station - 6 min walk
    Profile: Charlotte Center City

    Profile: Charlotte Center City

    Charlotte Center City is recognized for its sports and entertainment, and visitors here can see top sights like EpiCentre and Spectrum Center. This lively neighborhood in Charlotte is well-known for its theaters, live music, and restaurants.

    Known widely for its museums, this neighborhood's cultural spots include Discovery Place and NASCAR Hall of Fame. If you are looking for more things to do, check out Bank of America Stadium and Fillmore Charlotte.

    map
    See on map
    210 E Trade Street, Charlotte, 28202, NC, United States of America

    At a glance

    Hotel size

    • This hotel has 175 rooms
    • This hotel is arranged over 10 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • 2 per room (up to 40 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite valet parking (USD 25 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Bar/lounge
    • Coffee shop/cafe
    • Snack bar/deli
    • Room service (during limited hours)
    • Microwave in a common area

    Things to do

    • 24-hour fitness facilities
    • Golf lessons available nearby
    • Golfing nearby
    • Billiards or pool table

    Working away

    • Business center
    • Number of meeting rooms - 3
    • Conference space
    • Conference space size (feet) - 2500
    • Conference space size (meters) - 232

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed-captioned TV
    • Lowered electrical outlets in bathroom
    • Lowered peephole/viewport in door
    • Lowered locks/deadbolt
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Lever door handles

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Refrigerator

    More

    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • A damage deposit of USD 100.00 will be collected before check-in

    Optional extras

    • Breakfast costs between USD 4.00 and USD 15.00 per person (approximately)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees
    • Pets are allowed for an extra charge of USD 50 per accommodation, per night

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs USD 25 per day with in/out privileges
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Aloft Charlotte EpiCentre
    • Charlotte Aloft Uptown
    • Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
    • Aloft The Epicentre
    • Aloft Charlotte Uptown EpiCentre Hotel
    • Aloft The Epicentre
    • Aloft Charlotte City Center Hotel
    • Aloft Charlotte City Center Charlotte
    • Aloft Charlotte Uptown EpiCentre
    • Aloft Charlotte Uptown at the EpiCentre
    • Aloft Charlotte City Center Hotel Charlotte
    • Aloft EpiCentre
    • Aloft EpiCentre Charlotte
    • Aloft Uptown
    • Aloft Uptown Charlotte
    • Aloft Uptown EpiCentre
    • Aloft Uptown EpiCentre Hotel
    • Aloft Uptown EpiCentre Hotel Charlotte

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Aloft Charlotte City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 25 per day.
    • Yes, there's a pool.
    • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
    • Yes. Nearby restaurants include Vapiano Charlotte (3-min walk), Ri Ra (4-min walk), and The Capital Grille (4-min walk).
    • Maintain your daily exercise routine at the 24-hour gym.
    7.8.Good.
    • 8.0.Very Good

      Where was lotion?

      Check-in staff was friendly, professional, and very patient explaining the parking and elevators. My comment is based on the lack of body lotion. I respectively understand not using small plastic bottles, but the lotion could be in a dispenser on the wall like the shampoo and body wash is in the shower. Disappointed.

      Cynthia, 1 night trip with friends, Apr 28, 2022

      Verified Hotels.com guest review

    • 4.0.Fair

      keep looking elsewhere

      disappointing location especially for the cost. room smelled of chemical. blinds were shabby and didnt function. staff were not very friendly and no amenties.

      robert, 1 night family trip, Apr 23, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice room. Great view. All of the staff was very nice and fun to be around. They made us feel special.

      James, 1 night trip, Apr 23, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ask for directions to parking garage

      Great hotel, would definitely stay here again, but finding the parking garage is complicated. They need better signage.

      Jessica, 1 night business trip, Apr 7, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location

      Room was clean and very nice. The location is perfect with a lot of good restaurants around and the Spectrum Center one block away. Staff was very friendly and helpful.

      OMAR, 2 night business trip, Apr 7, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Culture Tour: New Edition/Charlie Wilson/ Jodeci

      The room was very clean and comfortable, and we felt completely safe. We were attending a concert at the Spectrum Center, and it was great to be able to just walk a block then cross the street, and we were there!

      1 night trip with friends, Apr 3, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice Uptown location

      The hotel is hard to find. Even my Uber driver couldn’t find it. I got out and walked two blocks to find it. Then you had choose the right elevator. It’s basically a hotel inside of another or so it seems.

      Rodney, 2 night trip, Apr 2, 2022

      Verified Hotels.com guest review

    • 8.0.Very Good

      An a-okay stay!

      We came into town for a show at the Spectrum Center. The location was incredibly convenient! The EpiCenter has hit some hard times so not much was open and what was open was understaffed. The hotel is nice but not remarkable. We had a nice time and wouldn't discourage anyone from staying there but we might try a different one next time.

      1 night trip, Apr 2, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      Ok experience

      The lobby isn’t comfortable. Parking should be free with the stay.

      1 night family trip, Mar 25, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Love it here!!

      I love the Aloft Hotel it’s located in the mist of everything!! The only down fall was that there are no USB charging ports in the room and I forgot mine so I had to buy one to charge my devices.

      Amanda, 1 night trip, Mar 19, 2022

      Verified Hotels.com guest review

    See all 1,013 reviews