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Serena Beach Resort and Spa, Mombasa

4.5 stars
Shanzu BeachMombasa90352Kenya, 800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
Cleanliness
Clean
Food
Delicious food
Wellness
Sufficient wellness & sports facilities
18See all 18 Hotels.com reviews
From 530 reviewsTripAdvisor Traveller Rating

Serena Beach Resort and Spa, Mombasa

Hotel Info: 866-539-8117

from $152
  • Standard Room, Sea View
  • Standard Room
  • Suite, Terrace

At a glance

Key facts

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 10 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (5 years old and younger) not allowed

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Serena Beach
  • Serena Beach Mombasa
  • Serena Beach Resort
  • Serena Beach Resort Mombasa
  • Serena Resort
  • Hotel Serena Beach
  • Serena Beach Hotel And Spa
  • Serena Beach Hotel Shanzu

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2.491,50 per person (roundtrip)

WiFi is available in guestrooms for KES 1.246,75 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 1976
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Serena Maisha has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Jahazi Seafood Grill - Onsite seafood restaurant.

Makuti Bar - Onsite bar.

Nyota Terrace - Onsite cocktail bar.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rafting on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby

Serena Beach Resort and Spa, Mombasa’s small print

Also known as

  • Serena Beach
  • Serena Beach Mombasa
  • Serena Beach Resort
  • Serena Beach Resort Mombasa
  • Serena Resort
  • Hotel Serena Beach
  • Serena Beach Hotel And Spa
  • Serena Beach Hotel Shanzu

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2.491,50 per person (roundtrip)

WiFi is available in guestrooms for KES 1.246,75 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 18 reviews

Serena Beach Resort and Spa, Mombasa
Outstanding5.0 / 5
Awesome. Exactly what I hope for.
3 night trip
Serena Beach Resort and Spa, Mombasa
Outstanding5.0 / 5
A hotel that values local culture
This is an excellent hotel that really values welcoming guests. I really appreciate Serena Hotel's value of local culture. This hotel in Mombasa displays crafts from around the area, has established a conservation program for endangered butterflies, traditional music performances, and offers a wide array of Kenyan food -- something few high-end Kenyan restaurants do. While the rooms are a bit small and old-fashioned (beware that there are very few electrical plugs in the room!) the overall experience of the hotel makes up for this. To boot, Serena makes it very easy for holiday-makers to enjoy watersports with a company on site that offers windsurfing, scuba-diving, and more. Make sure to make use of the free catamaran trip which isn't well-publicized but it on offer at the PADI center on the beach in front of of the hotel.
5 night business trip
Serena Beach Resort and Spa, Mombasa
Excellent4.0 / 5
Relaxing beach location with excellent, service
An ideal spot for an easy-going, relaxing break, with the ability to explore Kenya further, especially the nearby game parks. Scuba diving in the offshore nature reserve is average. Food is good, service friendly, rooms comfortable and clean, facilities good. My only reservation is that on a half-board basis we were only given 1,000 KS credit towards the seafood restaurant when taking a meal there in lieu of a dinner that was nominally charged at around 6,000 KS.
11 night trip with friends
Serena Beach Resort and Spa, Mombasa
Excellent4.0 / 5
The stay was excellent and we will definitely consider coming again. More spraying for mosquitoes in the room may be required Best Regards
4 night romance trip
Serena Beach Resort and Spa, Mombasa
Excellent4.0 / 5
Kenya coast -- still good
Travel warnings have had an impact and it is low season (May 2015) but the staff are as pro and warm as ever, and the food fabulous, and really good deals on -- the coast is safe and tales to the contrary are somewhat exaggerated.
1 night business trip

See all reviews

Serena Beach Resort and Spa, Mombasa

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