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1 room, 2 adults
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Hotel Puebla Plaza, Puebla

2.5 stars
5 Poniente No 111Downtown, PueblaPUE72000Mexico, 800-491-6126
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Good3.3 / 5
Value
Best value for money
Location
Great location
Service
Fantastic service
Amenities
Amenities are not the best
79See all 79 Hotels.com reviews
From 59 reviewsTripAdvisor Traveller Rating

Hotel Puebla Plaza, Puebla

Hotel Info: 866-539-8117

from $28
  • Junior Suite
  • Single Room
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is 1 PM
  • Express check-in/out
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Hotel Puebla Plaza
  • Puebla Plaza
  • Plaza Hotel Puebla

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs MXN 40 per night

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of MXN 60 per person (approximately)

Cribs/Infant beds are available for MXN 200 per night

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Things to do
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Puebla Plaza, Puebla’s small print

Also known as

  • Hotel Puebla Plaza
  • Puebla Plaza
  • Plaza Hotel Puebla

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs MXN 40 per night

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of MXN 60 per person (approximately)

Cribs/Infant beds are available for MXN 200 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 79 reviews

Hotel Puebla Plaza, Puebla
Outstanding5.0 / 5
The personal was always polite
7 night family trip
Hotel Puebla Plaza, Puebla
Excellent4.0 / 5
April 2016
Overall, very good. The exception was consistent poor WiFi reception.
4 night trip
Hotel Puebla Plaza, Puebla
Good3.0 / 5
Great location in Puebla
Great location, small room. Nice staff in a very old building with lots of history. Lots of stairs and easy to get lost in.
1 night business trip
Hotel Puebla Plaza, Puebla
Excellent4.0 / 5
Great option in Puebla
Great and affordable rooms, perfect location.
1 night romance trip
Hotel Puebla Plaza, Puebla
Good3.0 / 5
Hotels dot who?
When I walked through the door and introduced myself, the clerk at the front desk looked rather blankly at me and said that he had no record of my reservation., even as I was showing it to him on my telephone. Nothing. He tried to ask which agent had made the reservation, and I kept fumbling for another answer other than "Hotels-dot- com". Eventually, he decided to give me a discount rate and a room, but I realized that I might've been out of luck on this one due to Hotels.com not following through (or letting me follow through with the reservation details. Anyway the room was poorly lit, humid, and windowless except for the window which opened to the staircase inside the hotel. The service was basically friendly, but this was one of those rooms in which you realize that the lower price might not have been worth it, except for the proximity to the cathedral and Zocalo. The lobby art was lovely, however, with some striking art and covered sport cars replacing any kind of guest amenities.
1 night trip

See all reviews

Hotel Puebla Plaza, Puebla

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