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Mercure Lyon Charbonnieres

Photo gallery for Mercure Lyon Charbonnieres

Exterior
Classic Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains
Classic Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Classic Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Overview of Mercure Lyon Charbonnieres

UNESCO Sustainable Travel Pledge

Mercure Lyon Charbonnieres

4.0 star property
4-star hotel in Charbonnieres-les-Bains with restaurant and bar/lounge

8.4/10 Very good

250 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $81
Price available on 4/3/2023
Map
78 bis route de Paris Route nationale 7, Charbonnieres-les-Bains, Rhone, 69260

Room options

About this area

What's nearby

  • Part Dieu Mall - 32 min drive
  • Bellecour Square - 29 min drive
  • Groupama Stadium - 36 min drive
  • Eurexpo Lyon - 40 min drive

Getting around

  • Lyon (LYS-Saint-Exupery) - 42 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 60 min drive
  • Charbonnieres-les-Bains Les Flacheres Station - 9 min walk
  • Charbonnières-les-Bains Station - 19 min walk
  • Le Méridien La Ferrière Station - 24 min walk

Restaurants

  • Côté couleurs - 6 min walk
  • Allegria - 19 min walk
  • L'Auberge du Village - 6 min drive
  • L’instant M - 6 min drive
  • Les Terrasses de Dardilly - 6 min drive

About this property

Mercure Lyon Charbonnieres

Located near a train station, Mercure Lyon Charbonnieres is a great choice for a stay in Charbonnieres-les-Bains. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Cap Ouest, which serves French cuisine and is open for lunch and dinner. This upmarket hotel also features a bar/lounge, a sauna and a terrace. Fellow travellers say good things about the restaurant and location.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cap Ouest – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 October to 1 November:
  • Dining venue
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Pets

  • Pets are allowed for an extra charge of EUR 8 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Mercure Hotel Lyon Charbonnieres
Mercure Lyon Charbonnieres
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Charbonnieres-les-Bains
Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains

Frequently asked questions

Does Mercure Lyon Charbonnieres offer free cancellation for a full refund?
Yes, Mercure Lyon Charbonnieres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Lyon Charbonnieres?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Mercure Lyon Charbonnieres on 4 Mar 2023 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Lyon Charbonnieres?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Lyon Charbonnieres?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per day.
Is parking offered on site at Mercure Lyon Charbonnieres?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Lyon Charbonnieres?
You can check in from noon - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Lyon Charbonnieres?
No, this hotel doesn't have a casino, but Casino Le Lyon Vert (4-min drive) and Casino Lyon Pharaon (16-min drive) are both nearby.
What is there to do at Mercure Lyon Charbonnieres and nearby?
Mercure Lyon Charbonnieres has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near Mercure Lyon Charbonnieres?
Yes, Cap Ouest offers French cuisine. Nearby restaurants include Côté couleurs (6-min walk), L'Auberge du Village (2.2 mi) and Les Terrasses de Dardilly (2.3 mi).
What's the area around Mercure Lyon Charbonnieres like?
Mercure Lyon Charbonnieres is only a short 9-minute walk from Charbonnieres-les-Bains Les Flacheres Station. Travellers give top marks for the hotel's prime location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice stay
Very Good hotel very clean and modern room
2-night business trip
Verified Hotels.com guest review

6/10 Good

Mercury stay
Fine
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reference stay in Charbonnieres
The hotel is very convenient for any stop North of Lyon, close from Charbonnieres and Tassin city centers. The hotel restaurant is very good and has enough choices for a week stay. The room is always clean, with a comfortable bed. The service is also great, I had a minor remark about the room which I communicated to the staff and that was resolved immediately.
Nans, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dogs allowed.
Great hotel for overnight stop. They allow dogs in the bedroom which is amazing.
Jorge, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The AC was not working and we struggled to find a replacement with them. The staff did not seem commited to resolve the situation and it looked like it was missing ownership and accountability.
Giordano Luca, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, good price!
This hotel is great if you ate visiting a family in Charbonnières-les-Bains or a business there. There’s also a good restaurant there. The price was also good.
David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very nice
Lovely room and great hotel.
Alison, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Satisfied with service. Restaurant food was very good. Its a pity they are not open on weekends
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Business stay
This was just an overnight business trip. Good standard of accommodation and a very nice meal. Bar opens around 6.00pm but closes early, around 9.00pm on this stay. Nice enough for me on a business stop.
Terry, 1-night business trip
Verified Hotels.com guest review