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Candlewood Suites Houston Medical Center, an IHG Hotel

Photo gallery for Candlewood Suites Houston Medical Center, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
32-inch flat-screen TV with cable channels, TV, DVD player

Overview of Candlewood Suites Houston Medical Center, an IHG Hotel

Candlewood Suites Houston Medical Center, an IHG Hotel

2.5 star property
Hotel with indoor pool, near NRG Stadium

7.8/10 Good

631 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
The price is $71
Price available on 12/10/2022
Map
10025 S Main Street, Houston, TX, 77025

Room options

About this area

What's nearby

  • In South Main
  • NRG Stadium - 29 min walk
  • NRG Park - 2 min drive
  • Rice University - 11 min drive
  • Houston Zoo - 13 min drive
  • University of Houston - 18 min drive
  • Toyota Center - 19 min drive
  • Westheimer Rd - 17 min drive
  • Discovery Green - 19 min drive
  • Minute Maid Park - 21 min drive
  • Downtown Aquarium - 23 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 23 min drive
  • Houston, TX (EFD-Ellington Field) - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 42 min drive
  • Houston Station - 23 min drive
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free shopping center shuttle

Restaurants

  • Whataburger - 3 min walk
  • Chacho's Grill - 9 min walk
  • Hank's Ice Cream Parlor - 15 min walk
  • Pappadeaux Seafood Kitchen - 16 min walk
  • Baytown Seafood Restaurant - 16 min walk

About this property

Candlewood Suites Houston Medical Center, an IHG Hotel

When you stay at Candlewood Suites Houston Medical Center, an IHG Hotel, you'll be within a 15-minute drive of NRG Stadium and Rice University. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Also, this hotel is within a short drive of Houston Zoo. Fellow travelers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (up to 80 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free train station shuttle from 7:00 AM to 5:00 PM

Offsite

  • Free area shuttle within 3 miles
  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Frequently asked questions

Does Candlewood Suites Houston Medical Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Houston Medical Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Candlewood Suites Houston Medical Center, an IHG Hotel?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites Houston Medical Center, an IHG Hotel on Dec 10, 2022 start from $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites Houston Medical Center, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Candlewood Suites Houston Medical Center, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Candlewood Suites Houston Medical Center, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 75.00 per pet, per stay.
Is parking offered on site at Candlewood Suites Houston Medical Center, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Houston Medical Center, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Candlewood Suites Houston Medical Center, an IHG Hotel and nearby?
Candlewood Suites Houston Medical Center, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Candlewood Suites Houston Medical Center, an IHG Hotel?
Yes. Nearby restaurants include Whataburger (3-min walk), Chacho's Grill (9-min walk), and Panera Bread (2.2 mi).
Does Candlewood Suites Houston Medical Center, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Candlewood Suites Houston Medical Center, an IHG Hotel like?
Candlewood Suites Houston Medical Center, an IHG Hotel is in South Main, a short 17-minute walk from NRG Park. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.1/10

Staff & service

6.9/10

Amenities

7.9/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Exceptional

Jesus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was great.
Johnny, 2-night business trip
Verified Expedia guest review

8/10 Very Good

Nice comfortable hotel. Staff was very friendly
Fredrick, 2-night trip
Verified Expedia guest review

2/10 Poor

Bit of a nightmare
Dirty, AC didn’t work, rooms that we paid for were not available, nobody cleaned the room the two nights we were there for, pool was condemned, the room might as well have been outside with the amount of humidity in there. Carpet was wet and the tiles were slippery. I felt sorry for the lad at the front desk he did his best but it wasn’t his fault. We had a group of soccer players and parents coming to stay at the hotel some walked in and straight out and stayed somewhere else, others left after the first night. All in all it was a bad experience.
Adam, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

They cancelled my reservation the day before my stay due to being overbooked.
John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jhiri, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice
Joyce, 1-night trip
Verified Expedia guest review

2/10 Poor

My vehicle got it's catalytic converters stolen on the first day of staying here. Staff was not helpful in this situation they didn't even care. This hotel is in a sketchy area.
jaime, 2-night romance trip
Verified Expedia guest review

6/10 Good

Good with the Bad
The front desk clerks were friendly and helpful. The room was clean. We asked for a King bed, as I had done on Hotels.com site, but they said they don't have king size beds. On our drive home, I realized I hadn't gotten my flat iron for my hair, so I called to ask if they could get it to a relative who was staying there longer. The clerk even went to the room to see if it was there because it wasn't occupied. It was not there so she asked me to call back the next day. It still had not shown up. No matter how nice a hotel is, if they have a problem with theft by their employees, I will not go back. I know exactly where I left it, because I was waiting for it to cool down. I am very disappointed that an otherwise nice stay turned out to be a negative and costly experience.
Bruce, 1-night trip
Verified Hotels.com guest review