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Diplomat Hotel & Business Center, Astana

4-star4 stars
29/1, D. Kunayev StreetAstana010000Kazakhstan
4-star hotel with 2 restaurants and full-service spa
  • Free WiFi and free parking
Good7.4 / 10
Location
Great location
Bar and Beverages
Bar is awesome
Cleanliness
Quite clean
Vibe
Vibe is not too good
48See all 48 Hotels.com reviews
From 158 reviewsTripAdvisor Traveller Rating

Diplomat Hotel & Business Center, Astana

from $69
  • Standard Room, City View
  • Standard Room, 2 Twin Beds, City View
  • Presidential Suite
  • Standard Room
  • Superior Room
  • Junior Suite
  • Senior Suite
Want more choice? Check out our other properties in Astana.

At a glance

Key facts

  • This hotel has 77 rooms
  • This hotel is arranged over 21 floors
  • Staff speak English

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Train station pickup *

Parking

  • Free extended parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 721
  • Conference space size (meters) - 67
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages, and massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

La Terrazza - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

El Gaucho - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Open daily.

DIP Lounge - This rooftop bar specializes in international cuisine and serves dinner only. Open select days.

Lobby Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Fresh Bar - This bar specializes in Asian cuisine and serves light fare only. Open daily.

Diplomat Hotel & Business Center, Astana’s small print

Also known as

  • Diplomat Business Center
  • Diplomat Business Center Astana
  • Hotel Diplomat & Business Center
  • Hotel Diplomat & Business Center Astana
  • Diplomat Hotel Business Center Astana
  • Diplomat Hotel Business Center
  • Hotel Diplomat Business Center

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of KZT 2500 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Diplomat Hotel & Business Center, Astana

Landmarks

  • Heart of Astana
  • Bayterek Tower (8-minute walk)
  • Kazakhstan Ministry of Foreign Affairs (11-minute walk)
  • Korme Exhibition Complex (12-minute walk)
  • Islamic Centre (21-minute walk)
  • Keruen (22-minute walk)
  • Khan Shatyr (22-minute walk)
  • House of Ministries (22-minute walk)

Getting around

  • Astana (TSE-Astana Intl.) 19-min drive
  • Astana Railway Station 16-min drive
  • Free self parking
  • Free extended parking
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Diplomat Hotel & Business Center, Astana

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