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Homewood Suites Reno, Reno

3 stars3 stars
5450 Kietzke LaneRenoNV89511United States of America, 800-491-6126
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Excellent4.3 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Comfort
Rather comfortable
104See all 104 Hotels.com reviews
From 529 reviewsTripAdvisor Traveller Rating

Homewood Suites Reno, Reno

Hotel Info: 866-539-8117

from $164
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)
  • Suite, 1 Bedroom, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, Accessible, Bathtub
  • Studio, 1 King Bed, Accessible, Non Smoking
  • Studio Suite, 1 King Bed, Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 2 Bedrooms, Smoking
  • Suite, 1 Bedroom, Smoking
  • Suite, 2 Bedrooms, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Up to 25 lb

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking

Also known as

  • Homewood Suites Hotel Reno
  • Homewood Suites Reno
  • Reno Homewood Suites
  • Homewood Suites By Hilton Reno Hotel Reno

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 75 per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 27-inch TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

Homewood Suites Reno, Reno’s small print

Also known as

  • Homewood Suites Hotel Reno
  • Homewood Suites Reno
  • Reno Homewood Suites
  • Homewood Suites By Hilton Reno Hotel Reno

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 75 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 104 reviews

Homewood Suites Reno, Reno
Outstanding5.0 / 5
Clean and quiet
Very clean and new. Located in a quite area next to business offices yet within walking distance (half a mile or so) of some local places to eat. I prefer rooms with a bathtub and did not make sure our room had one before checking in, but the shower was spacious and water pressure was great!
2 night romance trip
Homewood Suites Reno, Reno
Good3.0 / 5
little things add up......for the worse
We picked this hotel because we have stayed at other Homewood Suites and loved them, but this one we will cross off our list. No big horrible thing happened during our two night stay, but lots of little things made us not want to return. First thing is our room smelled bad, we never did figure out what it was. But pets are allowed at this hotel. There were things left in the fridge from the guests before us, the maids left us 2 conditioner bottles , no shampoo, and the next day picked up all our dirty towels but did not replace them. Although the decor did not look outdated, the building looked rundown and UN kept in places. Then breakfast was the worst. lots of people, and never enough food to accommodate the rush. We were always waiting on plates, silverware, drinks, on top of what food they were serving that morning. When I overheard another guest complain to the manager about breakfast, he just said that everyone was consuming way to quickly for the staff of two to keep up. Well, if your hotel of 300+ rooms is fully booked, I would hope that they take certain measures to accommodate their guests during the breakfasts hours. Next time in Reno, we will be staying somewhere else.
2 night trip
Homewood Suites Reno, Reno
Excellent4.0 / 5
Spacious and comfortable
Comfortable, spacious, quiet location. Close to many shopping locations.
2 night family trip
Homewood Suites Reno, Reno
Outstanding5.0 / 5
Convenient and grest breakfast.
I stayed an extra night and hope I got credit for it.
1 night business trip
Homewood Suites Reno, Reno
Good3.0 / 5
Hotel Needs To Try Harder On Holiday Weekends.
We got a noisy room [both due to the guests upstairs and the airplane noise]. We noted on chech-in that while the room was dusty, it was otherwise in good order. Later, housekeeping left a note on the door saying they couldn't clean it because we had the Shhh sign out. We were puzzled. The next day [Thanksgiving], we went out skiing, returning in the afternoon to find that the room was not cleaned. We had a similar problem last Christmas weekend here and had just turned in our free night coupon. We were told housekeeping had left for "the weekend." I told them either get the room cleaned or give me back my coupon. When we returned later the room was cleaned, but hand towels were missing and the general dustiness was still there. The next day the woman at the front desk told me the room was not cleaned because the Shhhh sign was out, which was not true. That was the day before when we checked in, and the room was already "clean" when we checked in. Try not to stay here on a holiday weekend, they just can't handle higher occupancy. Cudos to the little ladies who take care of the breakfast. They deserve more help on busy days. Short staffing still appears to be the norm here. And trying to blame the customer when the customer has made no error is not a good practice. Same as last time, but at least we got breakfast this time.
1 night family trip

See all reviews

Homewood Suites Reno, Reno

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