All hotels in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults
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Hotel Hacienda Don Juan, San Cristobal de las Casas

3 stars
Prolongacion Insurgentes No. 162 juntoLas Carretas Barrio Ma. Auxiliadora, San Cristobal de las CasasCHIS29290Mexico, 800-491-6126
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Excellent4.2 / 5
Cleanliness
Clean
Amenities
Great amenities
Vibe
Awesome vibe
Location
Location is ok
129See all 129 Hotels.com reviews
From 134 reviewsTripAdvisor Traveller Rating

Hotel Hacienda Don Juan, San Cristobal de las Casas

Hotel Info: 866-539-8117

from $31
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-12:30 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Hacienda Don Juan
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between USD 4 and USD 7 for adults, and USD 4 and USD 7 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 300.00 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Ecotours nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free wired high-speed Internet
  • Phone
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

Hotel Hacienda Don Juan, San Cristobal de las Casas’s small print

Also known as

  • Hacienda Don Juan
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between USD 4 and USD 7 for adults, and USD 4 and USD 7 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 300.00 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 129 reviews

Hotel Hacienda Don Juan, San Cristobal de las Casas
Excellent4.0 / 5
Unique and fun, good service
Really funny hacienda with truly unique decor. Located a bit far from the city centre, but offering great service and a comfortable place to stay for the night. Room was a bit cold, but the restaurant fireplace helped to keep us warm.
1 night family trip
Hotel Hacienda Don Juan, San Cristobal de las Casas
Excellent4.0 / 5
I loved the Hacienda, it has great antiques and you feel like you are in old Mexico and the service was great.
1 night family trip
Hotel Hacienda Don Juan, San Cristobal de las Casas
Outstanding5.0 / 5
I will return for certain
Lovely rustic hotel with wonderful hospitality only for the seasoned traveler that would prefer comfortable quaint surroundings not a 5 star cookie cutter hotel and I will be back.
11 night trip with friends
Hotel Hacienda Don Juan, San Cristobal de las Casas
Good3.0 / 5
Beautiful but cold and noisy
The hotel is a beautiful almost museum like place with spacious grounds and peacocks. But the room was cold and no one offered to put a fire in the wood burning stove to warm it, the bathroom light is on a motion detector that kept turning off at very inconvenient times and there were very noisy neighbors who shouted a conversation all night.
2 night romance trip
Hotel Hacienda Don Juan, San Cristobal de las Casas
Excellent4.0 / 5
Great stay in hacienda
Very nice concept - old hacienda made into a hotel outside of busy and packed San Cristobal center. Service was more than excellent - we could choose our room, offered extra blankets and towels, even given a welcome drink and fresh flowers in the room. Downside is the location (not much to explore on foot) and be prepared for cold practically at any time of the year (get extra blankets, use the fireplace, wait for the hot water in shower, etc.). Though it's very close to the highway that takes you further to Grutas de Rancho Nuevo, Comitán and other places outside of San Cristobal, for us it was a perfect location for the last night in San Cristobal, gardens are wonderful, all the hotel looks like centuries old and the great service is more than wonderful.
1 night family trip

See all reviews

Hotel Hacienda Don Juan, San Cristobal de las Casas

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